Address: | 1860 Duluth Hwy, Lawrenceville, GA 30043, USA |
Phone: | +1 770-822-2533 |
Site: | lafitness.com |
Rating: | 3.5 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM |
ME
Melina Mendez
WORST GYM EVER * do not come here. I was trying it out with my brothers best friend, he had a membership for YEARS and paid bank every month to use all the locations and bring two friends of his choosing to join him. Hes the one who urged me to go since I have a membership with Planet Fitness and needed to know if I should cancel Planet Fitness and come to LA Fitness. We had been going for 3 weeks, and last Friday, mid work out, all of a sudden, an Asian girl and a white older gentleman, pulled him aside and terminated his contract. Out of the blue, with no warning, on terms that he was "training" me; uhhhh.... everyone goes with a buddy, or help each other out. racial profiling at best. He was picked out of everyone, and they told him they had gotten stricter and needed to make an example. Not only that, they escorted him out like a criminal. We were just working out. I did not pay him to train me, he was letting me work out with him until I was certain that I wanted to join this gym. He had gotten my parents to join the gym, individually, and 3 other couples, friends of my parents, joined too, because of him. Im definitely not joining and Im making everyone that he encouraged to join, to leave and join another gym. Theres another fitness club right up the road. The cleaning lady is rude AF also, she yelled at some Asian ladies In the bathroom. And at 7:30 pm, I watched as she kicked 2 other girls because she needed to mop (the white girls, in pairs, were they training each other too? Hm, but nothing is said to them). The girls, upset that they had to put all their equipment up because the lady kicked them out, ran to Peter, a tall Paraguayan guy, who touched them to console them, since there was nothing he could do. Definitely worst experience ever. I dont recommend if you plan to work out with a buddy who knows more than you or if you know more than them, they might just accuse you of "training" and kick you out without warning. Ive been a member of Bally Total Fitness for years, Planet Fitness for a year, and this is the first time I ever had issues with a gym. Lowest of the low. Dont go here! Im glad I didnt cancel with Planet Fitness.
CH
Chisung Lee
I had signed up for five personal trainer at this location. His name is Albert C. First day he showed up late and second day he was no show no call. With 25 minute session charging $55, I felt disrespected. The staff at the front desk was nonchalant about it as if these things happen all the time. Its like an employee decided to not come to work. When I asked to speak with manager to get my money refunded, the staff said the manager doesnt come to work until 10am. I called after 10am, I was told to leave a message. I called 11:30am and explained the situation to other staff on the phone who was not a manager and that since my money is refunded for that session everything is fine. So I said I would like to be refunded for all future sessions I paid for. He said the manager will call back. Manager never did but I called again and got a hold of manager "Luis" he kept on repeating no refund, blamed shifted that he is new to his place, when I visited him he was dealing with his other employee trouble and when I said that I run a business where I dont make excuses to customers and he just said he is Doing his best but he said he will help cancel my personal training membership and will let me have my remaining sessions throughout May even though I cancelled personal training sessions. Its May now. I had 5 sessions remaining they are all disappeared. I called Luis to reinstate, he pretended he didnt know me then later acknowledged and added two session. I was upset but I got tired of having negative energy and went ahead and scheduled those two in Pleasant Hill location. Then the day of training, my schedule disappeared from app and caused trainer to not show up. I confronted the trainer and he said I cancelled. Two days later, today same thing happen again. Its as if Luis gave me two sessions but intentionally cancelled. I found this entire experience to be exhaustive. No staff I spoke with this gym were nice not intelligent. I will cancel my membership end of this month. Of all the gyms I have been with 24 hour fitness in Seattle and Lifetime were best.
AP
April Caldera
I would give an infinite amount of stars if I could! I absolutely love this location. Sugarloaf is my home location but I have recently moved and now frequent the Snellville location. I come back every chance I get!! I would come out to the Sugarloaf location more often if it was open a little later during the week! Even an hour later would help and I know many people who hold LA Fitness memberships in this area would agree with me! The staff is really friendly and if you ever have any membership questions or concerns Peter is your go-to guy! Hes always helped me with any questions Ive had! I am not sure why people are having issues with the cleanliness of this location. I have never smelled any strong body odor in the womens locker room and I constantly see the staff going around and picking up after the members. I see no difference in the cleanliness here and any other location Ive been to and Im a bit of a clean freak! I used to be a member at LifeTime Fitness and I feel like this Sugarloaf location mirrors that cleanliness. As for the comments made on one review about warning women about men staring them down.. I hate to break it to you but that happens anywhere. Men look, women look. People of all ethnicities and backgrounds do it not just one race. Maybe you creeped on one too many and dont take rejection well but I really hope you dont frequent this location since certain people bother you. AND JUST FOR THE RECORD, one of the main reasons why I absolutely love this location is because I dont get creeped on as much as I do at other locations. People here are so into getting in their "gains" that no one is constantly going just to socialize!
AR
Arlena Joyner
I used to work out sometimes at this gym and enjoyed it when I was left alone to do the workouts I chose to do. However, today I ran into a trainer at the gym whom I have never spoken to before named Shawn. This fellow said to me that the way I was working out was basically stupid and unproductive (without me asking for his advice or input on my training or body AT ALL) as well as claiming that I am overweight and unhealthy. Being a successful collegiate athlete, this naturally came as a shock to me. Being a woman, I thought that it was very unprofessional to force me onto a scale and claim that I am close to "obese" in front of clients in the lobby as well as the other male trainers standing around. Not only this, but he claimed that my health is "very poor" on a certain scale that he had conjured up. However, his charade did not stop there. After putting me through a training session that interrupted my workout, I left the gym with a mood that was killed, a bad workout in the end, and embarrassment. Some subsequent texts for a friend of mine that was with me sent from Shawn contained very unprofessional contents, basically claiming that I should not be hurt by this event because I am "overweight" and it is what it is. He also said, "lets see how her knees will be in a few years and then come talk to me." Because of these events, I will never be going back to this gym, and I recommend NEVER using a trainer here or never going to this gym to begin with. If you live nearby, the drive to another place is worth it.