Gtex Computers

4880 Lower Roswell Rd # 430, Marietta, GA 30068, USA

Address:	4880 Lower Roswell Rd # 430, Marietta, GA 30068, USA
Phone:	+1 404-631-6334
Site:	gtexcomputers.com
Rating:	4.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM Closed

Location

Photos 5

Reviews 9

J Polios

I have had an unbelievably POSITIVE experience with GTEX and the removal of the virus from my computer. I learned about GTEX when a neighbor posted about them on the Nextdoor App. I had even referred them to a friend prior to ever needing their service and she was impressed with their level of service and quick turn around. So when I got a virus on my computer I went to them for the first time and it will not be my last. Jeffery, Joe and Justiz were incredibly patient with me in my lack of knowledge in the IT arena. Justiz recognized immediately that I was going through something other than just computer virus stress (she could not have been more right) and she and the whole team really used their patience and skill to not only back up my computer, they removed the virus and at my request suggested and was able to sell me a better firewall system than what I had been using. Glad I asked. Jeffrey also went above and beyond what I would consider normal "putting things back together" the way I had set them up over a year ago. He really worked with this non-millennial and I know when I am ready for more advanced computing I can hire GTEX to take me to the next level in cloud storage of my Outlook. Joe even reloaded my iTunes account and music! Thanks Joe, Jeffrey and of course Justiz. I could not be more appreciative. I am also having them come to the house to quote for wiring in a smarter set up for wireless and other during my renovation and I am sure it will be positive as well.

Arshia Rafiee

They have great customer service & great overall service. Their staff is very knowledgeable and educated on what they are doing. They are also very cost-effective. They explained to me what the issue was and then when they had a feeling that what they originally told me was not correct they did more research on it themselves and then they came back to me and gave me an explanation of what was going on and why it was happening and then they also explained to me how they were going to fix it, it was a very good thorough explanation of not only the issue but on the solution as well. They have a 90 day warranty, in that 90 day period if your computer has the same issue you can go back to them and they will fix it again at no cost. I am very pleased and happy with my experience with them. Im also very excited that I got my Lenovo laptop back and it works as it should! Thank you Gtex!!!!

ERWIN SCHONFELDT

We have used Gtex Computers at our office multiple times, the latest time being today. They are incredibly competent, friendly and fair. After multiple service calls by them at our office -- usually to handle complex issues such as networked computer and printer problems -- we have always felt that they treated us more than fairly, and always charged a fair price. On top of that, they have always responded quickly, and have even helped us out in the evening hours when we had an emergency. I have also taken my home computer to Gtex Computers to resolve virus and software issues, and the service was fast, friendly and highly competent. They kept me aware at all times of the status of the repair, and the price was fair. These folks are great, and I trust them implicitly!

Tom Miller

I purchased a refurbished Lenovo Laptop for business from GTEX and have been extremely pleased with their very personalized hands-on approach they use to facilitate the process of getting me set up my new system. They provided a very comprehensive program that flattened my learning curve. Additionally, they conducted an analysis of the CRM programs available on the market and selected the one that best addressed my needs. Also what has been impressive to me is how readily available and responsive they have been when I have had any issue with my laptop. I would highly recommend GTEX to anyone looking for technical support , for repairing their laptop or as a excellent source for purchasing a new or refurbished PC or laptop.

Noah Levine

GTEX is the best computer service I have ever used in the past 15 years. Every issue is addressed quickly, competently and successfully ... whether in their office, at my home, or remotely connected to our computer. Whether it is TV, PC, laptop, iPhone or media components, the problems are identified and the solutions are found. In addition, GTEX has saved us thousands of dollars by directing us to the correct media providers. GTEX also provides superb customer relations. Finally, GTEX is around the corner from where we live. We receive excellent customized, personalized and localized service. I wholeheartedly recommend GTEX to all who have IT needs. Noah

Mojdeh Faraji

Great experience! Trustworthy people. I have trust issues when it comes to computer repair and maintenance. I was introduced to Gtex by one of my friends, after Lenovo technical support provided a shady explanation for my blue screen problem and asked for a huge fee. On top of that, they said they wont guaranty if my files can be saved. What I liked about Gtex was that they patiently explained whats wrong with my computer, why its happened and what it takes to fix it. They took care of it the same day, because I am a student and I really rely on my laptop. Best part was that they charged me waaaaaay less than what Lenovo was going to.

Hesam Moradinejad

So I dropped my beloved iPhone, and broke its glass. Went to Gtex to have it replaced. They replaced it at no time and at a reasonable price, and on top of it, it looked like new again. Recently, when I finally decided to upgrade my phone, I asked Gtex to help me find one. As I did not want to buy a new one at full price, they got me a lightly used iPhone 6. To be honest, it looks brand new with no scratches, and thats not even the best thing about it. It costed me almost $300 lower than a new one. I highly recommend Gtex and will definitely go back there in case I need IT related help.

Juli Eschenbach

We have used Gtex for iPad glass repair and upgrading hardware in computers with great results. I immediately took my Android Galaxy to them to fix the camera lens after stupidly trying another service place in East Cobb (who was closer distance-wise). After the other place made me order my own part and told me they had to break the phone to fix it, I went DIRECTLY back to Gtex (as I should have done in the first place) and they had it fixed and working beautifully within 45 minutes. Will ALWAYS use Gtex from now on!!!!

Sanam Gorgan Nejad

I took my Macbook air that was 5 years old to Gtex. It had become so slow and the display would go black every once in a while. I had no clue what to do with it and thought the only option I have is to buy a new one. I was told by Gtex that they can make this laptop work fine for me again. They upgraded the software and hardware for a fraction of a brand new Macbook and honestly it feels like a new one to me now. Im so happy with the service I received and highly recommend it to others.