Impressive Cleaners

Reviews 3

KA

Kamree Parker

I had taken my fairly new comforter to be cleaned, just due to sensitive allergies. I dropped my item off on a Wednesday and was told that it would not be ready until the following Wednesday. Paying more than I have ever paid to have a comforter cleaned, I was expecting my comforter to be taken care of properly. The following Wednesday I went to pick up my comforter and it still was not ready. I was finally able to pick up my item 6 days past the day I was told it would be ready and went straight home to place on my bed. As soon as I laid it out across my bed, I noticed 3 very white fist size spots on my blue comforter, right in the middle! The following day, I contacted the store and informed them of the problem that I had experience. The young lady that I spoke with was very helpful and stated that I would hear from the manager within a few hours. I spoke with the manager who told me to bring my comforter back so that she can take a look at it. After dropping off my item and having the manager review the damage, she contacted me and told me that this is nothing that they had done and that the stain was caused from something I had done/was there before I dropped off. I informed her that we do not use bleach products in my household and I have not washed this comforter since I had originally purchased. The "manager" was very unprofessional and short to the point to informing me that there was nothing that she could do and to pick up my item as soon as possible. I told her that I would be in immediately and that I would never use their services again. I was at the least expecting a refund, especially since they had completely damaged my comforter. Needless to say, I have informed everyone that I know...even the people that do use this cleaners and they have also agreed that they will not be returning.

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Anonymous User

I visited this cleaner a week beforehand, and asked if they knew how to properly press and clean a military dress uniform, the employee on shift assured me they did. This past Monday I brought in my uniform to be cleaned. The same employee I had spoken with a week prior was very condescending and short with me. I just assumed she was having a bad day and still left my uniform there to be cleaned. I picked it up the next day and they hadnt bothered to press it at all. I left my uniform there, so they could fix their mistake. The employees I spoke to then were also very rude. The next day (Wednesday) I returned and they had not only pressed it incorrectly, but slightly damaged my uniform. Again, the employee on duty rudely assured me it would be fixed. Today is now Thursday, I need this uniform ready tomorrow, and (never mind the damage) it is still incorrectly pressed. I wouldnt recommend this establishment to anyone. Edit: Upon further inspection, I found that the uniform had not been cleaned at all (it still smelled of funk) there was dog hair beneath the collar, and a puncture hole beneath my rank insignia. Because of the hole, my uniform is completely unserviceable, Im going to need to buy a new one at my own expense. Again, I do not recommend this dry cleaner.

LI

Liz Valentine

The best dry cleaners in Georgia.

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