Address: | 5316 Buford Hwy #102, Norcross, GA 30071, USA |
Phone: | +1 678-949-4231 |
Site: | niasoulesalon.com |
Rating: | 4.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 5:30AM–6PM 5:30AM–6PM Closed |
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Moriah Newman
I have to start off by saying I have never written a review before, but I feel compelled to do so now. I had an appointment at this establishment at 9:00 am and I arrived about 10 mins early. I walked in smiled and said good morning. No one said anything back. I may have gotten a grumble from one of the ladies. I let it go because some people are not morning people. One of the ladies told me to have a seat in her chair so I sat down, and began to take out my two braids that I had in my hair. She saw that my hair was natural and she made a face. Once agian I let it go because i know natural hair can be difficult to do at times. Long story short my hair was still wet in the middle because i had washed it the day before so she had to blow dry it. As she started blow drying it she begans to comb with so much force that it felt like she was ripping my hair out my scalp. I ended up asking her if she does natural hair, and she said no. Then she let me know that she could give me a relaxer!!! That right there is where got offended. I AM BLACK!! This is the hair that I was born with ,and she tried to shame me for it? I should have left then but I did not. Needless to say my hair turned out nice, so that is why I gave 3 stars. I want to support black business,but I am so over the self hate. I will never go back.
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Briana Alexander
I use to love this salon. I drive about an hour to get here I loved it so much. Well this past was the worst and my last time. I went in for a take down. The ladies wanted me to pay before they even started because they were in a rush to go home. Umm ok I get that. Well I was told one price because I am a faithful customer and have referred countless people to the salon. They then changed their mind on the price for the takedown. Well i let that go. I had a 5 am appointment the next day. I waited about an hour at the salon before someone showed up. I made it clear when I booked my appointment I had another appointment at 930 that morning!!!! Needless to say their work is amazing and I love my hair. They also have amazing customer service. After leaving the salon I was apologies to for the confusion and that NEVER HAPPENS at any other salon. I will come back again but clarify everything before making that long ride to the salon.
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Anonymous User
BEST BRAIDERS IN GEORGIA!!! I have been a customer of Marias for 2 and a half years. When she started working with my hair I had so much damaged hair from relaxers that I chose to have my hair braided in order to transition to my natural hair. During the transition process I cut all my relaxed hair off, and at this time my hair is the longest and healthiest it has ever been (shoulder length if straightened). Maria is professional, and awesome at what she does. She also works very fast and her work is of high quality. She keeps the braid shop environment fun and easygoing, and she truly cares about her customers. I wouldnt trust my hair with anyone else than Maria and her braiders. I recommend her to anyone who wants to get their hair braided. Thanks Maria:-)
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Erica Bowman
My experience was good and everyone was nice and professional. The lady who braided my hair (Georgette aka Georgia) was nice and even helped me with picking out my hair. I did advised not to braid was tight due to my scalp is sensitive. She said okay and my hair came out really cute, but when I left my head was hurting and my scalp was very red and tender. I figured Ill give it another day and see if it improves. Well the next day was worse. My scalp was red, swollen, tender, and starting to form bumps. Its was time to take them down at that time, so it lasted a full 24 hours. I probably wont be going back, but if anyone else does and dont like super tight braids please make sure they REALLY understand the meaning.
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Ashley Jackson
I am giving this shop a 2 star because when I called to make the appointment, they told me two people would be working on my hair and it would take 4 hours. The second person did not end up working on my hair until 2 hours in and it took 7 hours to complete. Then a week later I had several of them fall out on the bottom. When I called to let her know she told me to come back and she was soooo nasty and rude about having to put about 5 braids back in at the bottom. I am sorry but I paid $160 plus I left a $20 tip my braids should not have been coming out a week later. The customer service is horrible and I only went to the shop because the reviews where great ! Well they will NOT get my business again.
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Valerie Fuoching
Ive been coming to Nia Soule for years now and there are several reasons for my loyalty to this shop. I can schedule my appointment on line or by phone, and can expect a call or text to confirm that appointment. When I show up for my appointment, I never have to wait more than 10-15 to receive service. My braids are always flawless because these women braids with talent and speed. And speaking of speed, I can count on NOT spending an entire day in a chair and can often count on two people braiding my hair. Nia Soule does have a higher price point than shops. But if youre looking for a reliable stylist, a neat and friendly environment, and speedy service, the price is worth it!
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Anonymous User
My braids came out real cute. My issue I had has to do with the pricing. Their website says $185 for micros, but when I get there they tell me my hair is long, and for them to do my micros on my head it would cost more. And since the owner was not there they couldnt tell me how much more. My husband asked if it would be more than $225 and they said no. So they charged me $220. We didnt think this was professional. They should list their prices with a range i.e-$185-$250, instead of a set price. Other than the pricing, service was fast and great. I may go back to them, but I will have to shop around on pricing of local competitors first.
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Kashica Leslie
I got my hair braided a few days ago and I couldnt be more satisfied! Nia was very professional answering all my questions over the phone and took me the same day. She was genuine in her consultation of my hair and I actually changed my style choice upon her advisement based on my lifestyle and what would last. I was very skeptical (as I indicated a few times) but her sincere and calm personality and spirit took that away very quickly. I would HIGHLY recommend anyone who loves a calm, clean, nice atmosphere and desire a "get what you pay for service" to come to Nia Soule Salon! I will be back and I have already referred two people.
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Shanny T
Im really iffy about who I allow to touch my hair, especially with braiding since so many of my friends had their hair fall out as a result of braiding salons. This place is awesome! They ask you questions about your hair, your hair type, and scalp sensitivity. Who does that?! My first visit was last yr, summer 2014. When I arrived to my appt, at 5:30 a.m., I was immediately greeted with a smile. These women were so professional and FAST! My style lasted 2 1/2 months. And when I had taken the braids out, there was normal shedding, no clumps, and I still have my edges. I am returning and Ive given their info to mostly anyone I know