Address: | 1605 Old Alabama Rd, Roswell, GA 30076, USA |
Phone: | +1 770-766-3537 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Rene Ed
I came to This storage cause I was really close to it because I was in town and I was in a hotel and I had so much luggage so I decided to find a storage and I had found this place but its amazing very nice & clean plus the staff lady rose that she works there shes totally super nice and friendly she help me a alot To fine me a good unit she really understand what I had totally was looking for the size and space so I definitely recommend this Location plus if you ever decide to get a unit then you better let (ROSE )to help you.....
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vicki leiknes
Moving is stressful. I went to Public Storage at first. I never felt so rushed and unwelcome by the staff. I was so disappointed in the service, I left without renting even though I knew I had to do something that day. I then called Extra Space Storage and was greeted by Doug. The way he treated me completely changed my attitude towards customer service. I toured the facility and rented a unit that day. If you are looking for a new, clean, safe, storage unit and want to be treated graciously...this is the place to go.
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Michelle Martin
My experience with Rose has been absolutely wonderful! Extra Space Storage has become an extension of my home because Rose makes all the customers feel welcomed. Rose is always professional as she multitasks in serving everyone with a smile. Her focus is ensuring customers understand Extra Space Storage move in policies, procedures and that we are satisfied with the service she provided. Best regards, M. Martin
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Keep Calm & Roll Tide
Currently renting a storage unit from this location, the staff is very professional and very courteous! I love the manager Doug (I think his name is) Honestly, I choose this place because I knew it was newer and I have really bad OCD so I need something fresh, new & tidy and this place is just that EVERYTIME I go up there!!! I would definitely recommend to anyone who is looking for the best storage facility!!
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Lisa Seegers
Rose is the kindest and one of the most helpful people I have ever encountered in a business. This not only goes for storage facilities, but for any for profit establishment of any kind. Thank you!!!! Note to Extra Space Storage Management: you are very lucky to have such a wonderful employee, please treat her well. She goes above and beyond for your customers.
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EcHo Juan
Went to store and Doug was so unbelievably helpful. Very grateful and happy he was there today. He took the time to listen to what I needed and really went above and beyond to help me. Thank you Doug ! Will recommend Extra Space Storage because of this experience. Great customer service is hard to come by these days and it is apprreciated !
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Nicholas Conner
We stored the vast majority of our belongings here for 5 months while we waited for our new house to be built. The facility is clean and easily accessible. I was happy with the security measures, and the staff was friendly and helpful. My only complaint is price and getting into and out of the facility is a little bit cumbersome.
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ROSE JEAN-JULIEN
Assisted by Doug today and service was wonderful. I understood everything and I left the facility feeling comfortable and fully aware of all that I need to know. Hanna and Doug presented great customer service!!!! I look forward to my belongings being store and kept safe at thus facility.
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Annjeanette Woods
Lilia , Very good customer service outstanding young lady showed me 2 units and the determine as she was going to work with me, and til I got my storage, I love it and I have 5 people waiting and she did an excellent job also took the 5 people afterwards. My God bless her.
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Sean Lehnherr
I came in looking to compare different units and had a great experience. Hannah took the time to show me serval unit sizes and spoke to the advantages of each. The complex is brand new so it was very clean and well layed out. All over good experience.
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Sheri Pusatere
Rose was amazingly helpful, both on a professional level by helping me assess my needs and select the right unit for me, and also on a personal level by providing the extra touch you dont see often! Super friendly, she made this process easy and fun!
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For Dan
I visited this location because I previously stored here, Rose assisted me with all of my storage needs and was quite a delight to this location. I highly recommend Extra Space Storage for all of your storing needs and Great Customer service
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Renee McCorey
Lillia was very professional and helpful. She helped me decide which unit was best for me. Outstanding customer service!!! I will definitely tell my friends and family to choose this location for their storage needs.
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MARY VAN
Hannah is wonderful, very knowledgeable and helpful with the whole experience of deciding what size space to rent etc. I would highly recommend Extra Space Storage on Old Alabama in Roswell. Ask for Hannah!!
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Robert Fulton
Lauren at Extra Space Storage did a great job with my storage rental today.She was very personable and knowledgeable, with a super attitude and made me very comfortable with my decision to do business here.
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Brenda Lovett
This is my first experience with Extra Space and I am happy and impressed with the pricing, cleanliness, and most importantly the manager Doug is extremely helpful and courteous. How refreshing!
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Keith McKay
I had the pleasure of meeting Rose the Store Manager she was very knowledgeable and professional. She was able to meet all of our storage needs and address our concerns and questions.
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Yasmeen Jackson
I just closed out with Rose. It was a great experience storaging here. Very clean and professional place. Ill use there services again! Prices are reasonable as well. Thank you!
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Bessie Miller
Very professional! Lilla went the extra mile and stay late until I got there with my furniture. She didnt rush me or got an attitude when I got there. Best experience ever!
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Jayant Chaudhuri
Rose was extremely helpful in providing the right information to get a correct storage space. She is very knowledgeable. I am happy that I chose this storage facility
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amy gibson
this is my first time renting a storage into and I was extremely nervous. The lady named Hannah walked me through the whole thing and made everything seem super easy!
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Lisa Chirichetti
Hannah was very polite, knowledgable, and helpful. I arrived 10 min. Before closing and she never blinked an eye or seemed to mind. Excellent customer service.
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Cameron Mclees
Great experience!! Lilia was such a wonderful help in what could be a very stressful experience! I would recommend them to anyone looking for a storage unit!!
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Brian Lacey
Rose was very helpful as I closed out two storage units August 10. If the opportunity presents itself, I will call on Rose to assist with my storage needs...
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Shelia Banore
Stacey showed us around the site which was clean and well maintained. He was great at helping us figure out the right space needed for my mothers belongings.
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Cory Lyons
Hannah did an excellent job at helping me find a place to store my things. I definitely recommend her to anybody that comes to this location!
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Claudener Joseph
I visited this location and had a great experience. Rose helped me to choose a unit that mèt my storage needs within my budget.
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Hillary Jourdan
Hannah was very knowledgeable and her customer service was amazing. She made me feel at ease and was a pleasure to work with!
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Lori Conley
Hannah has the sweetist personality, she is very helpful and quick to help. Thank you Hannah for everything you do.
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Ashton Jemison
Great place to store your valuables. Fairly new still. Elevators, carts, nice staff. What more can you ask for?