U-Haul Moving & Storage of Nesbit Ferry

2840 Holcomb Bridge Rd, Alpharetta, GA 30022, USA

Address:	2840 Holcomb Bridge Rd, Alpharetta, GA 30022, USA
Phone:	+1 678-795-1443
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 35

Fairy Crown

I had an okay experience with the company but felt that the employee Cody was a total jerk. I left something in the moving van and called to see if it was left there. He said they threw it away in the dumpster and I asked if there was a policy I signed saying if something was left in the truck that it would be thrown out. I wanted to know why I wasnt afforded a phone call before something I had was thrown away. He started throwing it in my face that it was my fault and he holds no bearings to what was my mistake. Were all human beings in the world and I just wanted to know about the policy. Good to know uhaul doesnt give a crap about what you may have left.

Gokul Ghuge

Stay away from this uhaul dealership.. very rude customer experience.... I got 10 inch truck but after taking home my Daughters trampoline was not fitting in so I called customer care and uhaul customer representatives told me you can get big by just additional 10$ and .79 $ mile per mile I used but lady on front desk said they dont follow what over phone representatives... and said you have paid full price for existing reservations and new big truck .. problem is not paying for it but Way front lady talking ... worst customer experience...

Dierdre Dudley

This facility is the best that I have experienced... I have used this uhaul several of times. The two managers are Great! They are very hospitable, and the facility is very clean... We all know that moving can be a bit challenging, but when you encounter these two they somehow lighten the load with their warmth. They are so friendly that once you have experienced them you feel like a part of the family. I Definitely Recommend this particular store. Thanks you two!

Paul Strazza

Everything was there, worked well. However, I was charged for gas even though I filled up to higher than when I took it out. They said I was 1/8th a tank less and because of that charged me $4/gal for gas AND a $30 fill-up fee! I couldnt dispute it because I had returned it after hours with the drop off key. Also, they gave us furniture pads in the truck (which we found when we opened it up) but we never asked for them, but were charged for them.

Don Rizzo

Horrible experience. The woman pictured above could only be described as hostile when I checked in "DID YOU FOLD THE BLANKETS?" she snarled at me. Used one of 4 blankets. For 75 bucks, I should fold her blanket? But more importantly, she was as rude and unfriendly as she could possibly be. It was as if I had done her a terrible disservice by doing business with her. If you want to feel unwelcome and embarrassed I would recommend this franchise.

retroblasting

Needed a car transport trailer. Dont ask honest questions. The guy got really snippy and belligerent with me when I asked politely why U-Haul wants me to rent their pickup truck when mine met the weight requirements. Youd have thought Id yelled at him with obscenities. He didnt even sign off. He just hung up the phone on me.

Anonymous User

So many things... they gave me a truck with, check this out.... a blown out tire! Then it took 2 and a half hours to fix it. I already had a 13 hour drive ahead of me... Their price was only good because Penske gave a good rate and all they could do was match it. Should have gone with Penske instead. AVOID IT!

Leiðólfr Link

Used them when I dropped off my truck from California... Using them again to move two years later... Still a very nice guy who helped me get a truck and a storage unit at a convenient time... Prices and condition of the facilities were better than the Extra Space place just down the street, too.

Anonymous User

"it costs us 85$ a month for a dumpster and we had to put a piece of plastic you left in the back of the truck in it, therefore we are going to charge you 1/3 of our monthly rental fee 25$ for the disposal of this piece of plastic." You just lost my business forever

Bartee Lamar

Just great service. You Must reserve early. Their ability to serve you well decreases with when you reserve. Great people. I called ahead to check. My truck was waiting, running at their curb with AC on. Nice.

Anonymous User

I was impressed with the overall service at this location. The store was very clean and well stocked with packing material. I had an issue with the billing but they quickly cleared it up without me even asking!

Alainna Fields

Great service, but opted for cheaper service at Home Depot...nor could the rep figure out how to honor my military discount as advertised through your company...a little training may go a long way

Phani Vajjha

Friendly and knowledgeable staff, clean trucks and fast service. You also have every kind of moving supply that you might need right here. Probably the best U-Haul location I used so far.

FPM

Great customer service and very accommodating when we rented a van. They are very flexible when it comes to returning a rented vehicle. Nice office too! Smells great in there haha

Michael Doane

Good experience with these guys. Very helpful. I needed to keep the truck an extra day and they were good with it, no problems. Its a truck rental place.

Chi Ben

I was making a last minute rental, the owner, a very nice lady, was very helpful to provide the service. Thanks a lot!

Anonymous User

This a wonderful U-Haul business. They are helpful, friendly and recommended a mover that was excellent. Thank you!

Sam Konigsberg

Really nice people and with solid service. The facility and the truck was clean and ready to go as promised.

Jamarr Lee

Mike was great! Very Helpful..... I will be using this store again. My best experience with U-HAUL!

Jasper Stapleton

Sherry was the least bit helpful on the phone in our 30 sec rushed conversation. Thank you for nothing.

Dane Rose

Great people! Excellent service. Everything you need in one place.