Office Depot

5934 Roswell Rd, Sandy Springs, GA 30328, USA

Address:	5934 Roswell Rd, Sandy Springs, GA 30328, USA
Phone:	+1 404-705-8809
Site:	officedepot.com
Rating:	3.6
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 14

Reviews 16

Debbie Williams

I am done with this store. Its in my neighborhood and the most convenient for me but I am done. Amber is slow and rude. She used to be friendly, helpful and slow. But now she takes her time with a nasty, indifferent or I hate living look on her face. In addition, there will be a line of customers waiting for service and she chooses who to help first. I summoned the manager, or who I thought was the manager. Looks about forty-five, reddish hair, 510, brown glasses. He didnt help her or acknowledge I was talking to him. Not a word. I would not want folks like these people representing my business. Ive been buying office supplies at this store and mailing packages here for three years. I keep hoping the give a s#!t factor would, at the very least, stay even. But it barely exist at this store anymore. Its really too bad. I mailed my packages yesterday at the FedEx across from Trader Joes and had fast and a cheerful experience. If you need paperclips this Office Depot will be ok but if you need to mail somthing or help with printing, save yourself the wait and frustration. FedEx @6280 Roswell Rd NE will have you in and out in minutes.

Jeff Puckett

Went to Office Depot to purchase items and a WD metal 1 terabyte usb drive. In all my purchases would have been well over a few hundred dollars in sales. First, even though the store was displaying WD drive packages, they had none in stock. This was a Black Friday item and was over a $45 saving. Most retail stores I visit dont keep empty or out of stock items on the shelves. A rude male employee became involved in my purchase trying to sell a much cheaper in quality item it at the same price. No! Then he made an offer to sell me another cheaper WD drive at a higher price with no similar sale price. When I asked him the price he responded in a very sarcastic degrading remarks. This has gotten to be so typical of Office Depot. I usually purchase office supplies from this company through my corporation in the thousands. Hello staples. Very Rude sarcastic people do not belong in retail sales. Your company is already declining, I can understand with these employees.

Barbara Robbins

I waited at Office Depot for 45 minutes to print two copies. My documents contained personal and confidential information. So imagine my shock when a customer went behind the counter and took all of the copies from the Copy Center’s main printer. He then packed them up in a box and left. There wasn’t anyone there to stop him. Oddly, all of the employees in the Copy Center had vanished. I asked to speak with the manager about the situation. He kept me waiting for another 15 minutes, and then rudely told me to call 1-800-Office Depot and tell them all about it. I spent over an hour at the Office Depot on Hammond Road, I never got my copies and I couldn’t mail a letter because they ran out of Priority Mail envelopes . The customer service and store management at this location is sub-standard. Theres never very many customers shopping in the store.

LaNeet Thrower

I sent a file to be printed through their website and while I got the initial email that stated that my order was placed, I never received confirmation, from the store. it was a weekday and I believe I placed the order around 2pm. So they had ample time to give some type of feedback. All I wanted was two color copies, front and back. The next day, still nothing. So I went to the store around 5 maybe 6. I talked to the manager at the print center and shes like yes we received your file. But of course it wasnt printed. Why? Because they didnt have the paper I wanted. Well no one was gonna tell me that. I have to go back to make sure I get my refund too.

C Mac

I went to this location at 8 am to print some presentations that had to be done by 11 (catching flight in the early afternoon). I worked with Kevin in the printing department and he was outstanding. He was diligent, calm, and knowledgeable. I encountered some issues (on my end) and Kevin made sure everything was great. The store manager, Jose Velez made sure to take care of the other customers while Kevin helped me. It was a great experience and I will definitely go back to that location for all of my printing needs. Great job Office Depot #2194 in Sandy Springs, GA

Iman Josey

I cant express how happy I am with my experience at this Office Depot today. I had a senior project due today and after visiting 4 extremely packed print shops I sped over to this location. Amber in the print department worked extremely fast under my rushed conditions. She was positive about my negative thinking towards failing my class since I was so behind on getting prints. She had me in and out and I made it to class only 4 min late when before walking in this store I thought failing was my only option. Freaking Angel on earth

Patrick Nolan

Rob is awesome, called with an issue with my laptop, ie burning the right recovery disks, Rob not only helped me on the phone with what to bring so they could help, but also helped me once I got there. The disks work perfect Rob, thanks for all your help.

Marko Lisinac

Every time I went there it was not busy but still you cant get help from the staff. They kinda wander around and look like they are in the middle of something even with no customers around. Cashiers are nice but slow. Dont go if youre in the rush.

rvy thej

One of the worst customer service they had at printing section. Lady at the printing section said first come first serve and service offered to my behind customer. Better be fair enough while treating all customers equal

Anonymous User

Im starting a new business as a potential new customer I called about my printing needs only to be abruptly put on hold without a word but the first hello seems she has no customer service skills..Im trying Kinkos

Amanda Aug

Staff is great and friendly, although they can be really busy at times with only one register open. usually has what Im looking for. Staff is great at pointing you in the right direction to find what you need.

Jessica Kerrigan

Went up there around 8:30 because online, it says they close at 9. Well, the door says they close at 8pm. Im so upset - I was only able to come after 8, but I guess staying open until 9 is too difficult.

Robert Hoffman

Original prints were messed up due to an issue with the Office Depot website, but the staff was extremely helpful in correcting it. The prints and pictures I ordered turned out amazing!

Lisa Smith

Service is always good here. I usually pop in between pet sitting visits with my business and daily dog walks in the neighborhood. Im able to get in and out pretty quickly.

Marcel Carvallo

I went to Office Depot to get some cards printed. Service was very good and I had my cards that same afternoon. in time for an evening meeting and a next morning breakfast

Laura Miltner

Just went to get things I need for tomorrow and two employees standing outside said they closed at 9:00. The website says 10:00. I drive all the way over. Not cool.