Cobb Galleria Automotive Inc

2781 Cumberland Blvd SE, Smyrna, GA 30080, USA

Address:	2781 Cumberland Blvd SE, Smyrna, GA 30080, USA
Phone:	+1 770-438-1916
Site:	cobbgalleriaauto.com
Rating:	4.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–2PM Closed

Location

Photos 4

Reviews 19

Jay Mathurin

This shop lost a lot of credibility with me. I had my Honda towed to this shop after speaking with a tech named Jeremy. Jeremy was a friendly guy and I had confidence they would figure out why my car was stalling out. The day after the car was dropped off I called in to check the status. Sam another tech told me they would not work on my car because the carburetor was bad. This threw up a red flag for me because the carburetor was just rebuild in 2010 by a great Honda tech. I asked Sam how did they figure it was the carburetor and his reply was " they dont work on cars with carburetors". I had my car towed from their shop the next day. If Cobb Galleria does not have the experience to work on or troubleshoot older model vehicles they should invest in that area. Sam was not even able to refer me to shop that could help me locate the failure. It turns out the issue was actually the distributor and the ignition coil. Nothing at all to do with the carburetor. This in my opinion is poor service. The tech that actually troubleshoot the failure couldnt have been more than 30, 33 years of age at the most. Yet these guys a Cobb Galleria wouldnt even try? The Honda is running great now with no stalling out. Transmission King at 2492 M.L.K. Jr Dr NW, Atlanta, GA 30311 had my car for 2 days and found the issue causing my Honda to stall out. All they had to do was try. I would have had no issue paying Cobb Galleria Automotive to at least troubleshoot and pin point the failure. Instead they choose to blow me off and leave me stranded with one of my cars down. They get a poor review because 1 They didnt do enough testing or troubleshooting. 2 Their diagnostics was incorrect. (even the other shop said the failure was not carburetor related) 3 They could not refer me to a shop with the experience to handle my vehicle. 4 When I went to pick up my car getting my key was somewhat of a hassle. (The lady didnt understand why I was picking up a car without paying, Umm lady because you guys didnt do any work on my car) Hopefully this feedback does not go unnoticed. Another shop got the business that you guys could have earned. Thankfully my car is now running smooth and even better than before with no stalling at all. I just drove all around 285 last night with no shut off or stalling. Thanks to Transmission King.

Robert L Dubois

I normally only come here if I absolutely need to get something done. My family mechanic is on the other side of town. Now I am much less likely to pick this place and try the place closer to my house. I pulled in and stood at the front desk and waited to be helped. There where two men talking behind me while I waited. Now, it did take but 4-5 minutes for me to be helped but what pissed me off was that one of the guys talking was actually supposed to be working. He literally saw me standing, let me stand there with out acknowledging me and kept on talking. Someone came in right after I had been helped and he stopped his conversation to make sure this person was taken care of without missing a beat.

Ally Yurcak

I recently moved here from out of state, and had some serious car troubles about 4 months after my move. I looked for a mechanic/garage close to where I lived and came across Cobb Galleria Automotive. After reading some great reviews, I figured it was worth checking out. They were extremely helpful and nice - one of the employees even drove me across the street to Enterprise so I could pick up a rental car while mine was being worked on. To my surprise, the were able to order the parts and get my car repaired the same day! I was very impressed with their fast service - and they gave me a good and fair deal! So glad I checked this place out - will certainly be using it as my main garage!

austin gates

it really sucks to write this. But as a young adult Im tried of being taking advantage of with these car places. Im also a mechanic at a high capacity bike shop. So I understand how hard it is to get your repairs and on-the-spots done. This morning I woke up 7:30am on my only (off day) this week to get my truck JUST diagnosed. I also called in two days ago for an appointment. I check-in my car by 8am this morning and waited to get my car just diagnose and waited all day til closing and my car didnt move a spot. As I received my keys Ive got brain and emotion-less customer service from Shane or Shawn.

Lloyd Moate

Absolute wonderful service. I took in my 2004 Buick Century with a severe oil leak, and had to drop it off after hours. The team at Cobb Galleria Automotive called me the next day to inform me that the problem was actually very minor, and fixed the problem promptly. No upsells were attempted, just straight-forward wonderful customer service in fixing the problem.

Sandra Pickell

Cobb Galleria Automative has been our familys car "doctor" for 20+ years. We have passed a few cars through the hands of the same technicians. They are trustworthy and consistently provide a great service. Would love to keep the secret but we want them to be there forever.

Daniel Hiott

I think this is the best place in Cobb County to take your car. Ask for Sam.. They are fast, reasonable and affordable. Sam will definitely get you going for cheaper than most places around town, that is why their rating is so high.

Dominique Brown

They are honest people, and very helpful. They try their best to have your car fixed the same day. After a bad run in with Goodyear, I brought my car here. That was almost a year ago, and I have been coming here since.

Tony Carzoli

These guys get it done. After reading their Google reviews and their location being super convienent, Ive had my vehicle repaired there twice within the past month. Theyve earned my loyalty moving forward.

Anonymous User

Ive been taking my car here for 5+ years. They never try to do work that the car doesnt need and their pricing is the best Ive found. I live closer in town now and I still drive to this shop.

Brian Wilson

Been taking my car here for a decade- trustworthy, honest, and the best prices / service youll find in Atlanta. Great family business that knows how to treat their customers right.

Michelle Wolff

Great service; fair price. The lady even offered to drive me back to my office while my car was being worked on. I will definitely be coming here again if I ever have any issues!

Daniel Ruehle

Best mechanic in the area. Wont get you to do unnecessary fixes or upsell unnecessary products. Provides local rides if necessary. Great value.

David Gault

I cannot say enough good things about this place, fair pricing and great service are only the tip of the iceberg of whats great about them.

J. corbin

Excellent customer service. They repair turn-around time was swift and precise! Ask for Sam, hes a real straight shooter.

Lp Pavlick, LCMT

My favorite garage! They really know what theyre doing and the dont charge an arm & a leg to do it either!

Claire Galloway

Quick, super friendly, dont talk down to women, reasonable prices.

Avril Gordon

owner & mechanics are very knowledgeable and helpful.