Address: | 485 Horizon Dr #100, Suwanee, GA 30024, USA |
Phone: | +1 888-394-8530 |
Site: | pods.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed |
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Dane Forlenza
My wife and I are very unhappy with the mismanagement in customer service with PODS. We had two 16 foot PODS delivered to our residence yesterday. The drop off went seamlessly, delivered on time, friendly service. However, when we called the national service center today to inquire why the PODS had not been picked up, we were informed that we never scheduled a pick up date, even though we had scheduled pick up when we initially ordered. We were told the soonest the Suwanee location could pick up would be 6 days away. So our PODS now have to sit in the middle of our cul-de-sac for nearly a week. In addition, we were informed that only one of our two PODS had been insured. Why would we only insure one of them? We were also told we could not add insurance to the second POD. Needless to say we are very disappointed with the lack of communication and poor customer service from PODS.
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Anne Weaver
PODS gets an A++ in our book!!! I co-chair Trinity Early Learning Centers annual Miles for Smiles 5K fundraiser. PODS graciously donated one of their storage containers which provided TELC with easy access of race day items i.e. tables, race participant goodie bags, water and food. We faced thunderstorms on race day, but the PODS container kept everything dry & sealed up tight. I honestly dont know what wed do without PODS! It made everything so easy & organized, and was SUCH a huge help for the success of the event. We cant thank PODS enough for their professionalism, generosity & support!
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Cindy Flynn
Splash Festivals runs whimsical and colorful art festivals, and PODS has been one of those incredible friends that enables our art celebrations to run smoothly. Since these festivals are held outside, the wonderful PODS storage units are used to house the many essential supplies needed to run a successful show. Items such as bottled water for the helpers, directional signs, artists’ check-in materials, children’s arts and crafts “goodies,” coolers and countless other important pieces of equipment are secured in these safe containers. PODS certainly rocks!
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Stella Hondros
PODS graciously donated a pod to assist us in storing our goods for the Atlanta Greek Festival held at Annunciation Greek Orthodox Church on 2500 Clairmont Rd. NE. By donating this POD to our Festival, they are providing us with a way to efficiently store and access our paper goods during our 3.5 day festival! Without their POD, we would not be as effective and hospitable to our Atlanta community! Thank you PODS, for your generosity!! Ginnie Roglin & Office Staff Annunciation Greek Orthodox Cathedral
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Donna Lee
I loved it ....I had my things in storage for a year....it was delivered yesterday....unpacked today...and they are picking up container tomorrow......I lost my wallet six months ago ....and got a new credit/debit card. And I Forgot to tell them with all the confusion.....and they were courteous ....awesome and nice......they werent mad at me.....I will definitely recommend them and use them again they are awesome.
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Laura Valente
Premier Events handles logistics for the the High Museum Atlanta Wine Auction. Each year PODS works with us to offer up PODS storage units to provide safe lockable storage units which helps keeps us organized! The PODS team is great to work with - always reliable, on time and great friendly service. We couldnt do such a huge project without their support! Laura Valente President, Premier Events
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Michael DiLonardo
I recently used a PODS from PODS Atlanta at my event, the Great Atlanta Beer Fest at Turner Field. The staff at PODS was great, the delivery and pick up was on time and smooth, and having the PODS to store our event equipment was great. I strongly recommend using PODS Atlanta for your storage or moving needs. Thanks, Mike DiLonardo Director of Operations Atlanta Beer Festivals
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Anonymous User
I have used Pods in Atlanta several times with terrific results. I have used them both for long-term storage and for residential moves and had an excellent experience each time. Drivers and managers really care and are very helpful, and obviously show concern for my belongings. The service is hugely convenient and priced right. I will use them again for sure. Loved it!
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Hanna Hope
I have worked with PODs several times and have only wonderful things to say about them. They are professional and have great customer service. Scheduling delivery and pickup was always easy and the PODs were always where I needed them to be, when I needed them to be there, and in great condition. I cant recommend them highly enough!
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Cory Coulter
We are going to Pack a PODS Container with Toys for Tots at Roosters Cafe. We used PODS last year. They were great! Delivery and pickup were prompt. The container was in great shape - nice and clean (Cant have all the plush animals getting dirty). Kept everything safe, secure and dry. Looking forward to this year.
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Hanna Hope
I cant say enough good things about PODS. They are really easy to work with to schedule delivery and pickup of their units. The PODS themselves are always clean and in great condition. I have used PODS annually for many years now and will continue to do so for the foreseeable future. I recommend PODS 100%.
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Natalie Connell
I teceived a quote over the phone, my mistake for not reading it when I confirmed. We were quoted 189.00 per month. We are charged 223.00 per month. Apparently the added insurance, more per month and a tax on a service. Wont use them again.
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Tachi Hahn
Big heart. Amazing Service. Excellent product. Couldnt have had a better experience working with them. Thank you for donating a unit to our fundraising yard sale. We couldnt have had such a successful event without you!!
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Kathy Mullen
OUTSTANDING!!! Everything went perfectly as agreed upon - from pickup, storage and delivery!! Cost was excellent too. I would HIGHLY recommend PODs for moving and storage!
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Debbie Seminock
Outstanding customer service. .from the management to the delivery driver all of them very helpful.