CubeSmart Self Storage

2460 Mirror Lake Blvd, Villa Rica, GA 30180, USA

Address:	2460 Mirror Lake Blvd, Villa Rica, GA 30180, USA
Phone:	+1 770-456-6018
Site:	cubesmart.com
Rating:	4
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 69

Reviews 16

Matthew Nada

Terrible, terrible storage experience. Rented there a few weeks ago. We were told wed have access 6a - 10 pm. Last week we went there with a fully loaded UHAUL at 9:45 pm. The door to the climate control wouldnt open. I called Customer Service, who seemed to be the only ones who cared, the Manager was unreachable and the District Manager was pitiful. I explained to her that my time is valuable that I dont punch a clock at Walmart that my wife and run 4 businesses. When we arrive at our storage unit it is because we are in a very limited window of time. This company has exhibited very little respect for their customers time. Come to find out, that day, the assistant manager knew the door wasnt working but decided not to leave any kind of note or sign to let customers know. This morning I arrived at 7 a.m. and again the door wasnt working. I called Customer Service and again the manager was making excuses about how "a tenant mustve done something to the door" ..... whatever! They cant live up to their promises of gate access and I cant always come during office hours. Sadly, the rent on the unit is $259 per month!!!! And we cant even get the access we paid for??? This is what I believe in, in this life....Once is happenstance. Twice is coincidence. Three times is enemy action. This is twice for you, CubeSmart.... trust me... there will not be a third time!!! Consider yourselves fortunate that Im forced to give you 1-star. You deserve ZERO!!!!!

Precious Edenfield

While this location is convenient, it is obvious that they are not customer oriented. I have never been late on a payment, I brought a customer to them and they went up $25/month on my rent. I was told that it went up to make it the street rate and it will go up again every year. And since the new ownership, it doesnt have a welcoming feeling that it once had.

Dustin Peace

We have 2 units here and they are awesome. Convenient location and clean. The office staff is extremely helpful and friendly. Tanya and the other guy (not sure of his name) were both awesome. Would definitely refer my friends there.

Bonnie Mullins

Best Service and staff Ive ever deal with so friendly and a very clean place to store items and furniture thank U Cody Pate and Janet Smith for Ur wonderful help

Tony Lapp

This location works perfectly for me, as a small distributor it meets my current needs and my future needs as my business grows.

Blake Lands-Pinson

Tara and Cody in the office are always extremely friendly and helpful. We love our office space here.

Dustin Thompson

This place is nice, clean but a bit expensive in my opinion.. otherwise, its ok.

David Gresham

Wonderful staff! Very helpful! Also great location and very nice!

Yvonda Scales

Wow!! Awesome customer service and the staff is so professional

Jeff Pate

Great facilities and wonderful friendly employees!!!!