Merlin 200,000 Miles Shop

101 Sandbloom Rd, Algonquin, IL 60102, USA

Address:	101 Sandbloom Rd, Algonquin, IL 60102, USA
Phone:	+1 847-854-7100
Site:	merlins.com
Rating:	3.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed

Location

Photos 8

Reviews 14

Sam s.

I go in there for an alignment as well as a brake job. They said they would give me a call when they come up with what is needed to be done. Sounds good, I get a call about 20 minutes later saying this is going bad, thats going bad, your brakes on front are fine but rotors arent, your back brakes are at 20%, and so on and so on. "And out the door your looking at $2900+, would you want us to start it up?" No, Im a college student and dont have $3000 to just drop on equipment. "Well if we just do the brakes and rotors your looking at out the door $1300" Then I was offered to get their credit card to cover the cost and they would deduct $100 from the total, oh wow! You would deduct $100 from the total thats so kind, but almost 55% of the bill was labor. Went and got a second opinion and even a third. Both the other opinions said it wasnt a necessity to do certain things right away but it was encouraged which I could deal with. But Merlin said I couldnt get anything done without the big stuff. Thank you for such an eye opening experience. Trying to take full advantage of people walking in. Hope it this helps the next customer reconsider Merlin.

Mark Turnbull

The Algonquin Merlin Shop, made my day. This weekend I was planning on replacing my front brake pads and discs. Couple hour home garage job easy... Until you find out that your lower caliper bracket bolts (17mm on my Subie) are seized up. No amount of penetrating oil, my cordless impact wrench, and swearing would bust them loose. Monday morning I called Merlin and they were more than happy to have me bring the car in to help me out. I called around 9 am to see if theyd be able to sneak me in and by 10:30 they were calling me back letting me know that theyd gotten the bolts loose and I was all set to continue with my project. To top it off since for a shop it was an easy job they didnt even charge me for the labor. This Merlin shop has definitely won a customer for life! They seem very Subaru friendly and Jeff is the man.

Sharon Tuzik

Weve been taking our cars here for the last six years. Big repairs, small repairs, extended warranty repairs - weve had it all. Ron and Anthony have been nothing but spectacular with us every time. They are more than fair on pricing (lets face it, fixing a car is expensive and no one wants to hear youve got a $4,500 repair!), the work is done in a timely manner and ready when promised, and its always done right the first time. One of our vehicles has an aftermarket extended warranty; each repair requires a LOT of phone time to get approval. Anthony has been just fantastic with this; he has the patience of Job and always goes the extra mile to do as much as he can for us. We cannot recommend this shop enough!

Dan Wofford

Was so refreshing to find a HONEST car repair place. I handed them my girlfriends car saying to check out the breaks and tires. She was convinced she needed NEW tires. They came back to me saying the tires were barely half used and only the back breaks needed repair. They recommended a transmission flush also. They could have charged me for tires all new breaks, etc and I was ready to accept. They have won my business going forward. They were also nice enough to let me borrow their run around truck while they worked on the car. Great great place......and I rarely say that about a car repair shop.

Barbie Williams

These people should not be in business, went there for a coolant leak and these crazy crooks quoted me $1850, for the repair, and keep in mind my vehicle is 4 years old. Told them to kiss my ass and took it down the road to Algonquin auto clinic and was quoted $308 for a water pump on a 2012 chevy Cruze. DO NOT DO GO THERE I really should have read reviews before I went there, I hope I can spare anyone for the hell they put me through! Really disappointed!

dan alberts

The manager Ron is very arrogant and rude . I brought my car in for an oil change and check up and he rudely commented on the state of my vehicle ... As I was following up with the technician he walked into the garage and laughed as he handed over the list of things he "thought" was wrong with my vehicle. I brought my car to a real mechanic and most of the things were in accurate. BEWARE!!!!!

Lou Berchicci

No stars for these crooks but I had to give them one to post this. Not only did they quote work that was not requested, at ridiculous rates compared to two other local mechanics, they charge me $150.00 to get my car out of their shop!!! That was for an hours worth of work from one mechanic. Did he have an attorney do this! It was worth the money to rid myself of these robbers.

tony fsaar

I love these guys, they always find ways to save you money and do a good job. I had an older car and didnt want to spend the $300 for an OEM trans line, they used their flair tool and made a line for me for 1/4 of the price of the OEM. Nice guys and they do a great job - I recommend this shop.

Tom A.

Every time I bring a car here I am amazed at the great service and fair price I receive. I have had breaks, muffler and recently window washer repair always done right the first time. I highly recommend the shop to friends family and anyone else I hear that needs a good mechanic.

Bill Birong

I just needed air in my tires and they wanted all my contact info, etc... first. Walked out. Does any business show any good will with out requiring something to be taken from you first?

ROBERT SIWEK

They are a rip off and charge more than a dealer. Do not come here!!

Bruce McDaniel

Jeff is the man and even when he is swamped will take care of you!

A M Bernard

...excellent, courteous, quick service

james Leske

Over price. And deseptive.