GTM Automotive & Muffler

Reviews 9

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Anonymous User

My car has 119K miles on it and the muffler blew. I called Mark at GTM and he gave me straightforward pricing on a few possibilities. I took the car in and he told me I had two other small tail pipes that needed replacing. In the past, Ive had many mechanics try to take advantage of me because Im a young woman -- too often Ive called my father, an aircraft mechanic, to ask him if a repair was necessary and hell say, "WHAT?! Dont pay for that! You dont need that!!" Cautiously, I asked Mark if I could see the damage and to my surprise he said, "Sure." We walked into the garage, he put the car up on the lift, and showed me the corroded pipes. They CLEARLY needed replacing. That simple action took so little time but it completely solidified my trust in this garage! I asked for a time estimate and Mark told me he could get it done in 90 minutes. The problem was I had to leave for work, exactly, in 90 minutes. He promised to get me out on time or he would give me HIS loaner car, at no cost. True to his word, I was back on the road in 84 minutes. This marks the first time in my life I was happy to pay money to a mechanic. Im not kidding, Im baking these men a cake.

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Anonymous User

I brought my car in for an estimate to repair my muffler. They quoted me $500 saying everything needed to be replaced. I simply could not afford to do the repair and told the mechanic so. I thought they might be trying to take advantage of me because Im a 25 yr old woman so I started shopping around. Later I brought my car to a muffler place in the city because their quote was $120 for the same work. After looking at my car for less than a minute the mechanic told me that my muffler DID NOT NEED REPLACING. The tailpipe had simply rusted through, which he quickly replace for $40. If you dont want to get ripped off, dont go to GTM.

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Monte Cox

I live out of state and was in Bolingbrook, IL on vacation when my vehicle developed a problem. GTM Automotive was the closest shop I could find that had at least 4 stars and after taking my vehicle in there to get repaired, I can see why they have such a high rating! My experience was fantastic. It was ultra fast, fixed correctly and very reasonably priced for the repairs. They had me back on the road in no time! If Im ever up here again and develop car issues, I know the first place I will call.

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Jim Mack

Usually I get my oil changed at Hyndai for $27.95. I recently started going to Bob & Todds in Bolingbrook where I pay $31.00. I trust Bob & Todds and they are much closer than Hyundai. They were too busy to do my change this last time and because I was long over due I went to GTM. I had a coupon for $24.95 but when I got the bill it was for $36.00. The excuse was it took an extra half quart of oil and my filter was larger. I mustve had sucker written on my face to fall for it especially with a coupon.

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Jim Eken

Been going here for years. Great service. Theyve told me a few times that I DIDNT need repairs done when others said I did. Once told me my battery would be under warranty so it would be cheaper to go through the dealer than through them. Only once made an error but corrected immediately and gave me a free oil change next time. Great to have a reliable mechanic like this

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Clinton James

I had some exhaust work done about 6 months ago. I heard some noise, brought it in. They quickly looked at it and showed me the problem. They were quick, responsive, and very helpful.

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Julie Garcia

We brought our daughters car in for repair, yes it cost more than expected but they did the job right with quality parts that wont break in 6 months. They now have a customer for life!

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James Lane

First visit to have the radiator and water pump replaced in my 2005 Dodge van. Very happy with the price, service and warranty. Ill be back!

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Brian Emond

Fantastic people working here, and seriously the most honest and fair auto mechanics Ive ever dealt with.

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