Workout Anytime Buffalo Grove

700 S Buffalo Grove Rd, Buffalo Grove, IL 60089, USA

Address:	700 S Buffalo Grove Rd, Buffalo Grove, IL 60089, USA
Phone:	+1 847-215-5600
Site:	workoutanytime.com
Rating:	3.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 6

Reviews 6

Anna K

They would not honor their refer-a-friend promotion and no matter how many times I followed up reminding them, they never credited me the free month. Cancellation was a nightmare, and I feel terrible for my friend who I referred because she too had a very difficult time getting her membership cancelled. I had to go in person to my bank, trips to the front desk, phone calls/emails/letters to corporate and they still did not honor their promotion. I sent the certified letter to cancel and they still charged me the yearly renewal fee after. Staff only ever gave us the run around. This gym is convenient but has little integrity. They are often packed after regular work hours, and their "free fitness assessment" is nothing more than a sales pitch. They cancelled classes I showed up for because not enough people arrived. The bathroom ceiling tiles have visible mold. With the sign up fee, the yearly fee, and the monthly fee, this gym is also not as affordable as they advertise. I referred a total of 4 people- three of those at once. The day I referred those 3 I confirmed with the front desk that I would receive the referral credit of 1 month each for them. When I continued to be billed the next month I followed up to find they had decided to no longer honor the refer-a-friend promo and instead had entered me into a raffle for sports tickets without telling me. They had a customer appreciation day where they misled people into thinking they would be given free items for attending, but really it was a raffle for free things. I did get a complementary bag of ads and random supplements, including penis pills for some reason. The more I think about it, the more things they did that really irked me. I feel they were very deceptive and consciously tried to mislead and confuse me throughout my membership there.

Mike G

Went to the gym Tonight in Buffalo Grove. I went to sign up at 9pm. Walked up to the door which was very awkward to say the least, I felt as if I was standing at a random persons front door. Waited at this locked door that is only activated by a member card, until the employee? Got tired of starring at me and opened the door and asked if he could help me. It was the most unwelcoming experience Ive ever had and I was literally treated like I was a solicitor showing up at a random persons front door. When this person opened the door a Crack and poked his head out to ask what I wanted, I asked how I could sign up or try the facility? This person said come back at 8am. I than responded, I thought this was a 24/7 facility and he replied yeah but you have to sign up between 8am and 6pm tomorrow. Im sorry but the whole point of someone like myself signing up for a facility that is 24 hours would be because I cannot come to your facility during normal operation hours! Why would I sign up to a small, underwhelming facility if I had the luxury of going anywhere during normal hours! ? How does this make sense please explain?! I wanted to try out this facility because it is 5 minutes from my home and on my way home from work. They need to have employees that can sign up members and/or allow you to try the facility later than 8pm or take the 24/7 out of your name. You can refer to yourselves more accurately as sign up between 8am and 8pm to use our facility 24 hours. Very upset. I was looking forward to being so close to home and having the flexibility to work out when I wanted to.

Dan Allen

The gym has a decent amount of equipment although I wish they had a proper squat rack. My main issue, and the reason they arent getting five stars, is that no one seems to care about the gym being organized or cleaned. I spend about 15 minutes out of every workout putting away weights that are just dropped wherever a person feels like leaving them. Plates left on bars, plates left on the floor in the walkways. Dumbbells all over the place and what ones do make it back to the rack are never in order so I have to search for what I need. Benches and machines obviously not cleaned after being used. Empty water bottles left on the floor. There are a couple of signs around to re-rack weights but no one seems to bother and the staff doesnt enforce it. I actually had a person a couple of months ago ask why I was putting plates away if I didnt work there. The mens locker room is also filthy more often than not (I cant speak for the ladys). I was hoping that they would expand them when the gym took over the office next door but no such luck. Theres always water all over the floor from the two showers because the room is basically a shoebox and the showers look like theyre never cleaned. The place has great potential and I love the 24/7 access for the price but they really need to work on making the environment better.

Ravali Maddipatla

CROWDED! BAD MANAGEMENT! BAD RECEPTION STAFF! Month -to-Month fee??? Just wait till your credit card is quietly charged - JOINING FEE & ANNUAL FEE. Upgrade/ downgrade anytime??? Cough up the UPGRADE FEE & DOWNGRADE FEE = monthly fee. Want to Cancel??? You need to do that 2 months in advance, Please insist on getting written confirmation. Staff did not follow simple instructions of cancelling my membership. Kept charging credit card for 2 months even after cancellation. Called to clarify but staff insisted that we did not cancel. Went in person and asked them to check their own records and paperwork. Turns out its their fault! We have been members since they opened in 2014. When we joined they treated us like royalty, now when we asked for clarification, they spoke like we are vermin. You will be way happier in places like ZIP fitness where theres simple terms and conditions no confusing fees, and much lesser crowd. Trust me. Wish I could give 0 stars after my experience.

Jeffrey Cao

Dishonest never go there. I have switched to Workout Anytime 2 years ago from other Gym. At the time switching the other Gym was 45 day to expire. Workout any time promise to give me 3 month free membership to lure me to join the programe "buy one year get one year free" (BOGO). I was told this is a policy for all customers switching from other Gym. However, last month when they called me to extend membership to another BOGO. I told them I still have 3 more month membership. I will extend at that time. They told me if I extend now I can get 3 more months membership as well. I said I may not apply BOGO program I will switch month to month plan after 3 months. But they terminated my membership right at 2 years no more 3 more months. They didn’t honor their promise. They change management people very often. They only care about getting new members and never care to keep current members. So bye-bye WOA. Dishonest will cost you a lot.

Sergii Machoshak

New management is terrible. I have my membership second year already. My company participating in Healthy Contributions program, so my Health insurrance paid for every my visit. I set up my account with manager (Eric) and didnt have any problems last year. Three month ago they began charging me (monthly fee). When I came there new manager Brian (always busy, dont want to talk) told me that this is not his problem but mine and my company. When called to that program, they explain me that my account isnt set up wright. I brought all instructions to this club about month ago. I have visited them twice after that to make sure Brian did everything write, but didnt have a chance to talk to him. And finally, today Ive been charged again...Im done with this facility!!!