Apex Plumbing

3119 W Irving Park Rd, Chicago, IL 60618, USA

Address:	3119 W Irving Park Rd, Chicago, IL 60618, USA
Phone:	+1 773-477-7714
Site:	apexplumbingchicago.com
Rating:	4.4
Working:	12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM

Location

Photos 100

Reviews 14

Ryan Grattoni

The pilot light on my water heater went out and when trying to relight it, it would not stay lit. The technician was friendly and arrived about an hour after I called. He took a quick look at my water heater and said that the issue was with the gas line for the unit and that the whole unit would need to be replaced. He said that they dont do repairs just unit replacement. That really confused me as, according to their website: "We Provide the Following Water Heater Repairs: Thermocouple, Gas controls, Relights, Relief valves, Pilot assemblies, We Do It All!" The unit was 9 years old so it was hitting the replacement time anyways. We also discussed the federal efficiency requirements changes for 2015 and how the newer units are considerably larger. This would have presented a problem for my condos small utility closet, but thankfully I would be able to still get a new unit manufactured before the new efficiency laws. The quote for the replacement was $1350. Later in the day I got a second quote from Chicago Heating Repair that came in $400 cheaper at $950. Moral of the story: always get at least two quotes.

R F

DO NOT USE THEM! They overcharge and do work you dont need. Even worse, they dont stand behind their work even though they claim to have a year warranty on their labor. If there is a problem, they come back in and then give you multiple reasons why the work they originally did was needed and done correctly and the problem is something. Of course, they then want to charge you again. In addition, the work they do is poorly executed. The receptionist is totally unhelpful and can be rude. If the cost of the work was higher (the amount of money I lost greater) then I would be seeking a legal resolution.

Fred T

My under sink hot water dispenser quit working. After receiving an outrageously high quote from another plumbing company (Bishop Plumbing rates are beyond ridiculous - about 4X) , I was lucky enough to find Apex. The owner answered the phone and dispatched someone for the next day. The next day was a huge snow storm, but they followed up first thing in the morning and actually showed up while most of the city was shut down. John, the technician did a great job, was very personable and the fee was very reasonable. This is the way it should work!

Beverly Hayes

Im a fan! They are now my go-to plumber. Ive had them to my home 2x to fix minor leaks with great results; theyve also assisted my condo association on 2 occasions with equally satisfactory results; theyve been there when some friends had plumbing emergencies and did great work on both occasions. They are pleasant, professional and reliable. Their pricing is fair and consistent.I highly recommend them. Have worked with Jon, Chuck and Jay and am delighted with their service. Thanks, Apex!

Sung Rhee

Cost very high and bad service as well. Do not use them if possible, a lot of plumbing service near by if you search at google. Simple un-clog cost $695 and did not do the job. Clogs back up in 10 days and still blames the user for it. 4 inch or bigger pipe can clog back up that fast??? They do not do after service and want wants $300 more to do the same bad job again. You could get the full service and more if you contact plumbers near them. Just search google. Dont use them.

Rob Nick

Jon was fantastic. My water pipe to a sink was leaking inside a wall that caused leakage though the ceiling down to the basement. We had to shut off the water to the whole house and needed an emergency fix. Jon arrived almost immediately after I called. He was very clear on price and what it would take to fix the leak before moving forward. He fixed the leak in a timely manner and was very professional. I would definitely recommend Jon and Apex to someone with plumbing needs.

Erin Szymanski

A couple months ago my husband was out of town for work and during a rain storm I noticed my gutter drain was clogged up really bad causing water to buildup in our gangway next to our home. Called my husband, he told me to call Apex. Chaz the owners son came out and got the clog cleared right away. He was really easy to deal with and really good with our crazy dog Wilma. I would definitely use this company again in the future if I needed anything plumbing related.

Anonymous User

I have used Apex Plumbing for years. Last week I called them to have a new water heater installed. They had it ready the next day for installation. I wasnt expecting that quick of a turnaround, that was a pleasant surprise! When Chuck was done with the installation, he made sure I understood everything, ran all the tests, taught me all the features, and setup the digital settings, which Im terrible at. I will continue to call on Apex for all my future plumbing needs!

Henry Collman

Dennis came out to our house on 2 hours notice to snake some grease from our main sewer line. I found him to be extremely efficient, friendly, and professional. He also shared a lot of his knowledge related to practice measures to take in the future to avoid a repeat emergency. I was extremely please with the service overall and would gladly call him again, although hopefully not under emergent conditions next time!

Anonymous User

My water heater which was as old as the hills finally went out. I had been dreading the replacement of this thing for quite awhile... however, I called Apex and they put me at ease. I got a same day appointment and they were at my door in no time. They explained my options, heard my concerns and got the job done. Now I have hot water and one less thing to worry about. Great service, good company to know.

Mark Wahmhoff

Called for an emergency weekend appointment at 9pm Saturday. Said someone would come out. 2 hours after I called I had not heard anything. I called the office abd Person assured us someone would be out and would call us soon. At midnight I assumed no one was coming and went to bed. No call, no show all weekend when I have sewage flooding my house. Totally unacceptable as a business.

Dryer Vent

We have referred out some work to this company to replace / install gas lines for clothes drying machines. Along with replacing water hoses for stackable Washer / Dryer Units. When I follow up with my customers about the work they have always have had a pleasant experience. I will continue to reccomend them to my customers moving forward. Keep up the good work Chuck!

alex tokmazeyskiy

I give them 3 stars for being prompt and coming right away after I had an issue and finding it, but quoted me $295 to unclog/rod kitchen sink????? I do realize plumbers are expensive and used major plumbing companies before, but sorry this is a rip off amount. I have never paid over $179 for this type of service, to rod sink drain or bathroom drain.

Anonymous User

We had a flooded basement and a broken sewer. So I called Apex Plumbing.... they diagnosed the problem with a camera and started on the repair immediately. They were PROMPT, PROFESSIONAL and very KNOWLEDGEABLE! I will recommend APEX to others and use them for all my plumbing needs! A+++ Thanks again for a job well done! A very satisfied customer!