Boss Automotive Inc

Address:	13N055 Coombs Rd, Elgin, IL 60124, USA
Phone:	+1 847-841-7800
Site:	bossautomotiveinc.com
Rating:	4.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 17

Reviews 14

Kelly Chesbrough

My brand new SUV had been in an accident in the Summer of 2013 and Boss was recommended to me. If I was reviewing Boss solely based on the niceness of some of the staff, I would give them a better rating. Based on the work performed, I was highly unsatisfied. Thousands of dollars approx($10,000) were done incorrectly of a $13,000 total repair. Everything from the bigger details such as the paint job, molding, welding etc were done incorrectly and cheaply all the way to the minor details such as the seatbelts not getting changed out after the crash, dust and other junk not being vacuumed out from the repairs, and sunroof not being plugged in etc. It was a big job, and the owner gave me complete faith they would make it look brand new. Whether it be the inexperience of the staff or poor work ethic, my SUV was ruined. Another shop owner, who I took my suv to after concerns turned to worry, said "The work was embarrassing and an insult to the craft." Upon taking my car back to Boss, because I thought theyd want to make all their wrongs, right, they offered to only re-do the horrible paint job. They refused to do the other work. I declined because a paint job wasnt going to fix this whole nightmare and was thinking about suing them for many months. When I went to turn my lease in, I got hit bigtime with fees from the poor job they did. Dont let this happen to you. I know they seem nice, but I wouldnt trust them with a matchbox car, let alone a real one. Hopefully over the past few years they have gotten better staff and developed higher standards.

Jeff Jensen

These guys are the real deal. Im from out of state and had no idea what I was getting into. Turns out there guys are so full of work that they had four mechanics in addition to Chris, who is the lead mechanic and Co-Owner along with Vic. So what Im saying is, they dont need my business. Yet when I showed up on a tow truck late on a Friday, they put in the extra hours to take care of me. Ive never been treated better by any business of any kind anywhere. I am so glad I found these guys. Its a family business with both the knowledge and capacity to work on anything. My diesel cargo van? No problem. Meanwhile there was an import in the opposite corner which had just gotten its finishing touches. In another corner was a mustang. While I was there I heard them tell a motorcoach owner, "bring it right over, itll fit." And I personally saw a flawless paint matching job they did - I had to ask where their paint stopped and the factory paint began. On top of all that, theyre calm, friendly, and approachable. Seriously I couldnt have asked for a better shop.

james arroy

HONEST, QUICK, AND PRICED RIGHT!!! I needed new brakes. I thought it would possibly be front and rear. Based on past experiences at other shops I was expecting a $400+ job. When I got to the shop Chris came out to me, and took a quick look at my brakes. He quickly assessed that my front brakes needed new pads & rotors which had me thinking $$$. He made a quick phone call to a supplier, and quoted $240 for my car! Thats a great price for that kind of work! I was so relived that I asked him to add an oil change in the process. I took it in at 10am, he said hed have it done by 1:30pm. Sure enough, he called me at 1:30 all ready to go! PS: He could have told me the rear brakes were bad too, but he was honest. He told me they have at least another six months before needing knew pads! THANKS!!!!

Anonymous User

Boss Automotive is a great place to take your car. Vic and the gang are extremely knowledgeable and will answer any questions that you might have. As a mother of three little ones, they couldnt have made the process more easy for me to get my car repaired there. They took care of everything the rental and it was waiting for me when I arrived. When I ran into an issue after the work was completed, I discussed the issue with Chris over the phone. He patiently stayed on the phone until we were able to fix the issue I was having together. I would highly recommend Boss Automotive for all of your maintenance repairs, as well as an body work that you might be needing.

kara powell

BEST AUTO SHOP! I have used BOSS AUTOMOTIVE 3 times over the years, and I have always had a wonderful experience. They are so professional and courteous. The work on my Honda turned out perfect. They went above and beyond what I expected to ensure that my needs were met. They treated me like family- I knew they were giving me the best service. I wont go anywhere else.

Tom McGee

I had my 2003 Toyota Sienna at Boss Automotive for some maintenance work. The staff was friendly and professional. The work was perfect and done when expected. If your looking for a shop that performs quality work and treats you right Boss Automotive is one of the best! I’m going to take all of my cars there!

Michael Sobel

Vic and Sandy run a class act there at Boss. They are always up front and honest about what needs to get done now, what you can wait a bit for, etc. They stand behind their work and make sure that you are satisfied! If I have to get work done Boss is the place for me. I highly recommend them!

frank albers

They have worked on 3 of my vehicles....all for body work, two of them for major repairs. Always comes out perfect. They make you feel like family. Awesome quality, timely and helpful.

Anonymous User

Emergncy brakeline relaced. Great work. Below quoted estmate..thanks vic for the service. Daves father-in-law

Arlyn Tolzmann

We have been Boss customers for 7 years. We are always pleased and appreciate this family run business.

Scott Fehrman

Great local service (just down the street from me). Always friendly and able to perform timely service.

Johannah Anderson

The staff is knowledgeable and friendly. I would highly recommend taking your car to Boss Automotive!

Phillip VanDyke

Have completed multiple jobs for me, and have done a great job!

Michael Tuohy

Fast, accurate service