Address: | 1680 Irving Park Rd, Hanover Park, IL 60133, USA |
Phone: | +1 630-289-5656 |
Site: | merlins.com |
Rating: | 3.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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Rebekah Cassara
Ive gone to this place three times and they always try to rip me off. Two days ago, I went in for a transmission fluid flush. Going into it, my fluid was dark brown, completely burnt and in need of replenishment. An hour later they give me my car back saying they flushed 14 quarts (I have a 9 quart system). I checked the fluid before I even left the parking lot, the color was exactly the same just lighter. Not the bright color it should be. I called Tim Hinchley to the parking lot to look at it and he just lied through his teeth about additives and whatever else the mechanics supposedly did to it. I went to a dealership to get a second opinion and sure enough they said that it was not done well at all. Especially considering how much they say they flushed through. I am DONE with this place! Three strikes, theyre out! They should fire Tim and hire more honest people. Hes ruining the face of the company with his dishonesty.
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Brendan Inglesby
Just like several other repair shops around this area they seem to have forgotten what their job actually is. People dont bring their cars in for a mechanic to swap parts, they bring it in to have a problem actually get fixed. And just as I assumed would happen, they failed to fix the problem the first time and want to charge even more money to hopefully, possibly, maybe get it right the second time around? Completely unprofessional. I will be sure that any vehicles I may need repairs on in the future will not be going to this place.
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Jay Kelly
3 times they tried and did rip me off. Told me my battery was bad but I had it tested at the auto parts store and was perfect. They told me the washer motor was bad, had it replaced and later found out after I had the problem that it was the nozzles. They glued my cracked nozzle so I would have some pressure but the glue came apart again. I bought new nozzles and it works better than ever. Have other shops check your vehicle before they do any work. They are no better than the Merlin on Army Trail.
AS
Ashley Williams
I have coming here for years. My family goes here as well and they are always so nice. It is always great to go to people you can trust. Tim and Scott are always so informative. Scott even drove me home so I didnt have to wait for the repairs on my old car. Now that I have a new car I will continue to come here.
JO
John Piers
These guys charged me 60 bucks to run an obd scanner! They wanted to "diagnose my car" and kept me waiting for hours. If you need obd scanner service go to autozone and get it done for free.
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Randy Leandicho
Excellent service, although I had to wait long than usual I was compensated and taken care of. The workers treated me like I was one of their own and it was a great atmosphere all in all
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Dylan Benson
Came here to put a muffler on my truck and the wait took at least 1-2 hours but the waiting area was pretty decent, there was coffee, a tv and magazines
JO
john adam
These guys are great, Tim, Scott and Mr Patel the owner. Cant say enough. Been in 2 times for repair work and they always go the extra mile.
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Bosnian Aj
Avoid avoid always something always missing or they forget to plug in something like my ac fan
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H H
I had my car oil changed here - the service was prompt and the price was reasonable.
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michael iwaniec
Very honest shop ...Tim and Scott are great and know their cars ...will recommend..
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Prashant Mehta
Best mechanic in the Chicagoland area!
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Jaroslaw Adamkiewicz
Fast and easy.