Firestone Complete Auto Care

5600 South La Grange Road, La Grange, IL 60525, USA

Address:	5600 South La Grange Road, La Grange, IL 60525, USA
Phone:	+1 708-340-7199
Site:	firestonecompleteautocare.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 25

Reviews 10

Patrick Lepacek

I purchased lifetime alignments for my vehicle and had 2 done in the past 3 years Ive had it. The last time I went there I had the first appointment available for that morning, they started doing my alignment but came back 5 minutes later and told me to come back later because one of the bolts was seized and they had to hear it up to loosen it but they didnt have time to do so. I came back roughly a couple hours later when they told me they had free time because they had a opening and there were no appointments scheduled. They put my car back on the rack and after about 10min told me that the rack is down and they cannot continue with my alignment. Since then I have attempted to bring my car in about a month or so later and they told me the rack is still down. That sounded a little fishy to me so I called them under a different number and asked if I can get an alignment for a different car under a different name and they told me to bring it right in the same day. So they basically lied to me and told me the rack is broken because they dont feel like heating up a bolt. Wow so glad I spent close to $200 dollars for for lifetime alignments when I cant even bring my car in and get one dont because they lie and tell me the rack is out of service. Complete bullshit service would not recommend this Firestone to anyone.

alec black

DO NOT GO HERE. Just bought two rims yesterday. Today, theyre already flat. I credibly angry. At least theyre fixing them. Have to pick up tomorrow. Edit: I went yesterday, and they switched out the rim and tire with another that was the exact same. And guess what. My tire is flat. I called and told them, and said there must have been a mistake when the rim was clean and then glued to the rim. But 1)I keep being inturupted and 2) told that "that couldnt happen." So I said I wanted to return the rims and drive on a spare and a dangerous leaking tire. They said that is fine and that itd cost me a 30$ restock fee. DO NOT GO HERE.

Mark Drabicki

Made an appointment for 4 wheel tire install with alignment. Price was comparable to the competition but this place had better reviews than most. Was quoted 2-2.5 hours wait as they were slammed due to winter weather. Waited in the waiting room comfortably and the job was completed in 2.5 hours. Smooth and no complaints. Only ding one star for unclean bathroom.

Armando Solis

Honest and Quick Service! I called shortly before 10am and spoke with Brad, inquiring what was the wait time for an alignment. I was told the morning is full but the afternoon at 2pm was open. I scheduled the appointment. When I showed at 150pm they took my car in before 2pm and I was done before 230pm. This is a GREAT Firestone

Aurelio P Gonzalez

Ended up getting service at Firestone over Discount tire because Discount tire could not get the tires I wanted for my car that day. 2 new tires and alignment took about 1-1/2 hrs. I would recommend.

Riley Kromeich

They keep deleting my post. Do not take your car here. Left me in an unsafe vehicle. Dont when want to take the time to re write about staff

Larry Colvin

Great customer service and highly recommend their services. The manager Lauren was highly knowledgeable and a pleasure to work with.

Mary Flynn

Great service very helpful employees

Hogan Linda

Expensive place

Jose Ochoa

Great service.