Address: | 951 N Main St, Lombard, IL 60148, USA |
Phone: | +1 630-889-2700 |
Site: | centurymove.com |
Rating: | 3.2 |
KE
Kenya Fairley
Worst moving experience I’ve ever had. This moving company is owned and employed by crooks. DO NOT USE!! WARNING!!!! 1. It took 6 hours for 3 men to move a one-bedroom apartment less than 1 mile away 2. The final price was over double the amount I was originally quoted. The price I was quoted was $460 and the final price was $1015. 3. They moved one box at a time asking where to put the boxes although every box was labeled. 4. They took frequent smoking breaks 5. Their smoking breaks were on the truck along with my Restoration Hardware furniture. 6. They took personal phone calls while getting paid by the hour 7. They were intentionally distracting me with small talk about the wife, kid parties, retirement home, the many times they moved and the wife remodeled the home and bought new furniture for each move, etc. The stories went on and on regardless of how many times I walked away. This was intentional to extend the moving time. 8. They tracked dirt onto the ivory colored carpet. 9. They drove off to the second location after agreeing they would follow me over. They sat in front of the second location with time just ticking away. 10. They told me my sofa wouldn’t fit onto the elevator so they tried to move it up the stairs. It was like fitting a round peg into a square hole. Anyone who’s in the moving business for many years would be able to eyeball and look at the size of the sofa compared to the size of the stairwell and know that the sofa was not going to fit. Or they could’ve used measuring tape but of course that would be too sophisticated for this moving company. This process tacked on an additional hour and out of frustration I decided to toss my beautiful sofa. Hindsight, I think they could’ve fit the sofa on the elevator because I never saw them try. This was just another ploy to waste time and extort more money. Before the move, I talked to the owner of the company and after giving him an itemized list of ALL of my furniture along with the number of boxes, he gave me a quote for $460 (2 mover for 4 hours $115 an hour). I called him back the next day and told him that I added 10 additional boxes and I’d like 3 movers because I had plans that evening and I only had 4 hours max to move. I was quoted a price $580 (3 mover for 4 hours $145 an hour). It took 3 men 6 hours to move a one-bedroom apartment. This company has been in business for over 25 years. How can the owner be so far off from quoting a one-bedroom apartment? They’re liars and crooks because it doesn’t take that long to move a one-bedroom apartment. The movers deliberately did everything in their power to extend the time by moving at the slowest pace possible. If I would’ve kept 2 movers, the final price could’ve been over $1300. I voiced my concern to the owner and he never apologized or appeared shocked by the claims I made. He did eventually agree to issue me a refund of half of the total price but he only issued me a partial credit. This is just another example of the owner’s dishonest unethical business practices.
JI
Jim Houska
Moved a 4 bedroom house, stored my stuff for 4 days and the overall experience was excellent. Competitive pricing, great crew, on-time, professional, clean, hard-working....even helped me fix my bunk-bed when striped the screws accidentally. I would highly recommend. My sister used them for a similar move and had the same experience.
KE
Keith Ramos
The movers were very professional and courteous. Century moving went above and beyond to assist us with our move and they definitely exceeded my expectations. I would highly recommend them to anyone who is looking for a moving company!!!
MI
Michelle Diotallevi
Quality moving company with great customer service. Have used them on two separate occasions and was very impressed!