Address: | 2420 Davey Rd, Woodridge, IL 60517, USA |
Phone: | +1 630-972-1000 |
Site: | boerman.com |
Rating: | 4.8 |
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Eileen Nolan
I moved yesterday with this company from a fourth floor unit to a third-floor unit in a different building but just across the parking lot. I was quoted 4 hours for a one-bed one-bath plus two storage lockers in the amount just under $500. They sent 2 people and the smallest moving truck I have ever seen. The quote was for 4 hours they didnt get done for eight hours and a move that was suppose to cost me $500 ended up costing more than a thousand. I have moved more than 40 times. I know people that do not move very well; this was one of the worst moves I have ever had. Before they left, one of them said to me that they had looked for a piece they had broken off a very special piece of furniture(and I told them that) and that they wouldnt charge me for the time they took looking for it. Wow! How generous. And I was a repeat customer. Not any more. Heard back from ownership. We have worked out an amicable resolution. Since they are willing to do something, I am justified in raising the review. Feeling much better with resolution. Thought since I had not heard back that this would be ignored. Not so! Very happy to report that outcome.
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Greg Fleischman
I moved on May 18, 2016 with Boermans but have waited a couple months to write this review to make sure nothing would crop up about the move (like overlooked damage). Now I believe I can safely write that Boermans and the moving team they sent were excellent throughout. I sought them out based on their online reviews, and I was NOT disappointed. Before I moved, the estimator, Mike Boerman, came out. He was genuinely personable and professionally confident (confident, not arrogant) and an excellent representative for the company. The price he gave was in line with how much I had to move and, truth be told, I didnt go for other bids, feeling confident that I would get what I paid for. The three-man crew they sent were friendly, extremely professional and competent. They didnt hesitate to ask any question about special handling of an item and they were receptive to requests that I made. Moving is a drag, but if I were to move again (heaven forbid), I would definitely go with Boermans.
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Karen Tittelbach
We had a local move but it was a big one (two packed semi trucks)--Boerman was the only company that accurately estimated the number of boxes wed need (300+) and how many guys it would take to move us (8 movers, 15 hours). We worked with Mike Boerman--he was fabulous: spot on with the estimate (even came in a little lower than expected), great customer service and awesome follow-up. (I also regularly had contact with Amanda in the Boerman office and she was also extremely professional and helpful.) Regarding the move--we had 7 inches of snow that day but it had zero impact on the crew. They worked tirelessly and remained cheerful despite the circumstances. Not one item was lost or damaged--the crew was meticulous with wrapping and disassembling the furniture and they made sure to reassemble all furniture and put the boxes in the correct rooms when off loading the trucks. We honestly couldnt have asked for a better moving experience. Wed use Boerman again without hesitation.
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A Barnett
DO NOT USE THIS COMPANY. We had a terrible experience. We stored items with them and they said that our items would be put in pods that would then just be stored in the pods and then the pods would be put back on a truck and moved. They took items out of the pods and put them in storage and then put the items in another truck. Crew didnt set up beds correctly, they came with only a portion of our items and we had to wait an extra week for the remainder. The majority of our furniture was damaged and the crew damaged a door getting furniture through it. Their scam of free boxes in the beginning was false as the salesman came without any boxes. They promise the world and deliver nothing. Owner was horrible to work with. Beligerent, unreasonable and rude.
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Drake Kelly
I dont do reviews often but feel compelled to in this case involving this company. I would highly recommend Boerman. I had the privilege of working with Mike. We had a few unexpected issues come up throughout the process of our move and I had to call Mike a number of times. He worked with me and was more than fair. He did not take advantage of us when our backs were against the wall. Rather, he did all he could to help us make every aspect of our moving experience involving his company convenient and easy. Further, his workers were reliable. They were right on time both days we needed them. They took great care of our things as well. Overall, I would encourage anyone in my family as well as my friends to use this company. You will not be sorry.
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Michael Kent
Boerman moved my parents from their home in the western suburbs to a retirement community in Lisle and did an outstanding job! They arrived when they said they were going to be there and finished the job in less than the time that they expected. Mark and his team were very professional and all of the furniture and other household items arrived without a scratch! I would highly recommend Boerman Moving and Storage to anyone needing a very high quality and professional mover. They are also very well-known and highly recommended by the management of the community that my parents moved to. Great job and I would not hesitate to hire them again. Thank you!!
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Mark Zabloudil
I was completely impressed by Trevor and his attention to detail when he walked our home to provide us our moving estimate. The day the movers showed up, everything went as expected. They was so well organized that there was nothing for my 22 year old son to do but watch. The flexibility they demonstrated with storing our goods for a time well beyond our expectation was a nice benefit. They were a true solution provider for our situation at a price that was fair and competitive. I have used moving professionals in the past and this was by far the best experience we had as a family. Thank you for making this a pleasant experience.
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Jill Friel
Our experience was outstanding from start to finish. We were provided an accurate estimate from Joe H. and excellent communication/follow up. The packing team arrived on our requested date and did an amazing job of boxing up our home. Mark our driver arrived the following day to load up the truck. He was really on the ball and put our nerves at ease that all our belongings will be taken care of during the journey. He kept in contact with us and gave us a 48 hour notice of his arrival. I would highly recommend Boerman Bekins to family and friends as well as use them personally in the future. Awesome job!!
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George Young
Great experience. Mike provided a quote before he left our home. Mandy answered our questions and help us through the process. The A team showed up at our home on time going right to work. They loaded our furniture in one day. 2 Days later the furniture was delivered as promised the first thing in the morning by another A team. The unloading took half the time. There was no damage to either home and our furniture was not damaged! Thank you for handling the move so effortlessly and effectively during a very busy time! George