Address: | 205 W Roosevelt Rd, Lombard, IL 60148, USA |
Phone: | +1 630-705-1349 |
Site: | xsportfitness.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Theresa G
I felt that the hard push to sell me a $2500 gym membership was unfair. I was up-front and honest with them when I asked for a tour and pricing. I told them that I was just investigating at this time. They then proceeded to call me un-healthy, kept trying to upsell nutrition products, and telling me that I required 3 months of 3 day a week personal trainer. They said if I used their fitness classes, that I would not achieve my goal. The guide also stated that the classes are not useful to help me lose 15 pounds and most people at their facility use the cardio equipment incorrectly. They also withheld information regarding the 7 Day Free Trial that is advertised on the corporate site. They were rude and pushy. I also found the facility to be overcrowded and improperly lighted. Everything was dark and dreary. I was not happy with the visit, and I will not be joining the gym. I am very disappointed. I really wanted to join the fitness center based on the favorable reviews, but their attitude was obnoxious.
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Rob Paulson
The gym is fine. Never took a class so I cant comment. Its a little crowded during peak times (but arent they all). Biggest complain I had was for whatever reason, they dont seem to have enough clips for the bars. It was never an issue though, just a mild annoyance. Still, they have a good selection of equipment. The free weight section is pretty nice. You wont feel out of place deadlifting or powercleaning here. Staff is friendly too. Had a small problem trying to cancel (was told I could cancel any time, but when I tried to cancel, they tell me only M-F and I have to fill out paperwork that they refused to give me on a Saturday). Still, I went back on a Monday and it was done in 15 minutes. Also the owner was super nice and offered to let me do it by e-mail, so +1 for that. I didnt see it until after Id gone back in, but thats not something you see all the time. When you consider how low the price is, the gym is a great value.
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juan garcia
From the outside it looks pretty small, but its actually got some space to it inside. Enough room for you to do any activities, especially for the hardcore gym nuts like myself. The good: new equipment, almost every machine you would need (benches squats etc), child care, yoga/class room, cardio center, tons of weights, juice bar, shower/locker rooms, actual personal trainers that DO care for you,spa, clothes & supplements, OPEN 24/7, chill staff, managers are somewhat ok. Great for body builders & for newbies (dont get intimidated, motivate you!) The bad: short staffed, pushy salesman, windows fogg up, they lose REAL GOOD trainers, sales dont last that long, managers need to keep their egos in check sometimes, and employee need to smile more, when they have good days youll love em, on bad days...they seem lost. other than that, this gym isnt bad compared to alot of others around the area. dont let negativity fool you!
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Michi Su
I go to Melrose Park Location which is a good gym with good equipment (although the daycare sucks). I come to Lombard while my son is at UFC.Well this gym is falling apart, cardio machines are not working and the staff sucks and I get to the daycare (got here 10 min before 4) wait 15 minutes after 4 when the sign says they open even made the front desk guy aware I would be waiting and no attendant ever showed up to run the daycare! Not only that they got me to sign up for the 15 dollars extra a month for childcare, well I want my money back! Needless to say I have a membership at UFC too and Id much rather go there, everyone is cool and cares about their customers.
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Ethan McCammack
Facilities are nice enough although providing towels would be nice. My big issue is how they sell and try to keep your business. When I was sold the membership I was not even given a $10/month option they only gave me the $20/month option. After 3 weeks I told them I no longer wanted to the $20 and wanted to switch to the $10. I was bounced around from person to person until finally someone helped. That would cost me $90. I then paid the $40 downgrade fee and cancelled my account (which you can only do by mail). After cancellation I still got a $50 yearly fee. Needless to say DO NOT JOIN. You cant leave.
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Elysia Whipple
I signed up for the monthly plan, knowing I would only be in the area for two months. Before the first month ended I realized I wasnt going to have half the free time I thought I would, so I tried to cancel my membership before the second month began. I had to jump through a dozen hoops, and NO ONE at Xsport was willing to assist me at all. In the end I had to put a stop on my bank account to "quit" the membership. They make it nearly impossible to quit once youve signed up, so if youre not looking for a long term commitment, stay VERY far away.
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Chuck Tanner
My after work workout spot (since Im across the street!). Great gym, never really crowded and has a helpful happy staff. They have a nice kids section so I can set my kids up there while Im working out. The equipment is well kept, the cardio machines never seemed a problem to get on and theres enough free weights for everyone. Pretty relaxed vibe here.
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AchievementsdaReturn
Smells bad. Overcrowded and the lock room smells like body ordor and feet. I know if a gym but not all gym smell this bad. Seems like everyone that works for Xsport is a douche for some reason. Like they think they are cool for working at a low end gym. I wish there was a better gym selection near me because Xsport just plain sucks.
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William Baur
If you want to use the stairs you might as well go somewhere else. They only have three and they are full at 5am - 9pm. Yet they have more bikes than you could imagine. Equipment is older and needs a thorough cleaning always feel gross after touching it. The place is packed from 330pm until 930pm. Its also packed from 545-8am
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Tom Ruggles
I like the staff, they are friendly. However, this location is dirty and the equipment is in rough shape, but it is all workable. However, I need a locker room I can take a shower in and feel comfortable. These lockers are filthy, the carpet in the locker room is in bad shape, and it just doesnt fulfill my purpose.
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Mobin Ahmed
BEWARE!!!! BEN LIED AT THE TIME OF ENROLLMENT, GAINED MY SYMPATHY WHAT HAPPEN TO HIM FOR HIS OWN STORY. I WAS CERTAIN TO PAY THEM 9.95/MONTH FOR THE WHOLE YEAR AND BEN TOLD ME THERE WILL BE NO FEES AFTER ENROLLMENT. ITS A MONTH AND FEW DAYS, THEY ALREADY HAVE CHARGED 240 AND ASKING 20 MORE TO CANCEL FOR TWO OF US.
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Dan Nesnidal
Solid gym. Signed up for pretty cheap, and got exactly what I was looking for. Three nice power racks and enough free weight space to make due. Im 68 and generally dont fit on equipment, but the assisted pull up and Smith machines were both well over the height I need on them. Big bonus for me.
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Andrew Greenwood
This operation is shady!!! Hidden fees. Rude staff. Membership cancellations must be done in person between 9-5 Monday through Friday. CAUTION: if you are considering joining this gym, READ the whole 20 page contract. Dont allow some greasy, middle managment, saleperson to rush you through it.