Butterfield Bodyworks CARSTAR/CARSTAR Mundelein

1066 Campus Dr, Mundelein, IL 60060, USA

Address:	1066 Campus Dr, Mundelein, IL 60060, USA
Phone:	+1 847-367-1500
Site:	carstar.com
Rating:	4.3
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed

Location

Photos 6

Reviews 12

Allison Andrew

A shopping cart rammed into my car at the local Target leaving two dents in my drivers side door. One place I went to estimated the repair would cost over $500 for paintless dent repair. That seemed a little steep to me so I called a few places trying to see if I could get a ball park estimate over the phone. This place was the only place that offered to give a non-binding, ball park estimate over the phone. I brought my car in for an official estimate which happened to exactly match what the guy on the phone had said (which was significantly cheaper than the first place I went to... by the way). I made an appointment to bring the car in a week later for the repair and they had it done in the time frame they promised. Considering everywhere I had asked said that the paintless dent repair would get "most" of the dent out, I was impressed with the results!! I cant tell where the upper dent was anymore, and the lower dent I have to feel around several times ... and then *maybe* I feel a residual ripple? Fantastic work and a great price!! I would definitely recommend them based on this experience. :)

Jason Rachlin

My Hyundai Sonata was involved in a bad accident, and I was referred by a friend to Butterfield Bodyworks CARSTAR. My friend had a good experience with them, so I had my car transported there. Upon arriving I was greeted by a lady named Blanca who introduced me to one of the owners, Jeanne Silver. Jeanne was a pleasure to work with. The insurance adjuster came out and delcared my car a total loss. Butterfield Bodyworks helped get me into a car immediately so that I didnt have to miss work. Hoping I dont have any more auto accidents, but if I do, I will definitely work with this business again. They are very responsive to your needs and very professional. Thanks to Jeanne Silver and the entire staff at Butterfield Bodyworks. Sincerely, Jason Rachlin

John Robert

I attempted to stop by the carstar shop in mundelien to get an estimate. The young lady when I walked in said that she would check to see if someone could do one for me. The person she was asking who has glasses and bad teeth was telling her in the meanest way possible that hes not f..king doing walk ins and how many times do I have to say that. I felt bad for the young lady. Needless to say I didnt get an estimate nor did I ever go back. Whom ever is running this shop has zero control over whats important...the customer. So it leads me to believe that theres other issues? Quality control? Moral of the team? If there is someone there that treates people as badly as he did then the production has to be awful. Fix the problem, get rid of the cancer.

Butterfield Bodyworks

This is in response to Mr John Roberts review. As the reader may surmise, this is a personal attack on an employee here. As the owner of this business, I can attest to the fact that this employee would not have ever acted this way. He is always very professional and friendly with customers. The review attacks his physical appearance. A casual visitor would not comment like this. Other references to quality control, production issues etc again are overly specific. Finally, we have no record of Mr Robert in our database. This is the first thing we do when a customer approaches the desk. Read the other reviews, they tell the real story. It is unfortunate that this is here but we will get to the bottom of it.

maria Espinosa

Anybody looking for the best body shop around town? Look to Carstar in Mundelein. They offer the best customer service available and most of all the best quality work around town. The dedication and care they put into each and every one of their customers needs is superb. I cant say enough great things about them. The owners Jeanne and Jeff go out of their way to deliever the best care for their customers. I recently had an emergency issue with my vehicle, and Carstar was ready on the spot to answer my needs. Overall, if you are in search for top-quality work and best customer service, look to Carstar. Great team they have!!!

matt knopoff

From the time I walked in to the moment I walked out the door, there was always someone there to greet me. The process of checking in a car and renting a vehicle from a Carstar partner was painless (a car rental representative walked thru their door 10 minutes after calling). All paperwork was reviewed by the front desk attendant so she knew exactly what was being repaired and whether insurance was being used. While the car was serviced, I received several text messages keeping me updated along the way. Overall I had no problems and received more service here than I have at previous body shops.

James White

Extremely easy to deal with. I gave them the info for my insurance, signed some consent forms via email, and they took care of everything else. They kept me up to date via email throughout the process. When I picked up my car I was very pleased. Not only did my car look better than before the accident, but it drives perfectly. They not only cleaned the outside, but the inside as well, and everything I left in the car was still there. Extremely professional and friendly staff. I highly recommend this shop!

Tom McGee

As a returning customer, we are very happy with the repairs to our RAV4. We couldnt have asked for much more: 1. The parts choices were excellent! 2. We were provided with daily status updates throughout the repair process 3. The hidden damage was discovered, communicated, and repaired. 4. The color match was perfect 5. The vehicle was spotless when we picked it up and drives perfectly. We appreciate all the effort that Jeff, Jeanne and the staff did to do an on-time quality repair.

Edward Godlevsky

Exceptional experience. Jeanne (the owner) without rush made things arranged in nice way, even rental. Rental Chrysler 300 was waiting 7:30AM on the day I dropped the car, all took 15 minutes. I was updated on the progress every day. Everything was done in time, no delay. Same great experience picking up the car - 10 minutes and I an my way. Also buffed a scratch on side at no charge. Can not be any better, very impressed. Thanks Jeanne and CarStar staff.

Alfredo Gomez

You guys are awesome thanks for everything! I Had second thoughts about this place initially based on someone elses opinion. Im glad ken talked me off the edge as he put it, haha. Anyway, You guys did a phenomenal job. Ill definitely be back in the future if anything ever happens! Thanks for your help and I really appreciate you guys! I recommend this place to anyone who wants a company that is professional and does outstanding work.

Barbara Perlman

CARSTAR THE BEST!!!! The wind caught my drivers door and swung it all the way back to my front bumper. The door would not shut properly. Went to Gustafsons and they gave me a quote for $1726 to get a new door. Claimed the door was bent. I asked if possibly it was only the hinges and they insisted no. So I went to CarStar in Mundelein. $230 to fix the hinge and now it is perfect! Gustafsons RIPOFF!!!! CARSTAR THE BEST!

terry levin

I cant imagine having a better experience than the one I had at Carstar. Every phase of my repair was fast, easy, and completely hassle free. I brought my car in on Wednesday and they had my rental waiting for me and on Friday I got a call saying my car wad ready. It looks perfect....Thank you Jeanne and your fabulous team. The only way this could have been better is if I didnt have the accident in the first place!