Firestone Complete Auto Care

Address:	2610 US-34, Oswego, IL 60543, USA
Phone:	+1 630-608-6091
Site:	firestonecompleteautocare.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 9

Reviews 8

Daniel McManus

Keep an eye on the techs during service. Requested a full synthetic oil change per the coupon I had found online. No problems there. Happened to notice the tech not using the requested oil type without notifying me and I brought this up on checkout. Was told that the requested type was out of stock after the service had been completed. Without request, the cashier fully reimbursed me for the service and showed me a bottle of what actually was put into my vehicle. While the change was still made with a full synthetic, it was not the kind the coupon had listed and I had previously requested & I was not notified by any staff of this change until I had brought it up. Other than this, service was fast, my vehicle was taken in on the scheduled time, and the staff was nothing but polite.

R Mrtinez

Had both of my vehicles serviced at this location. Very professional and customer focused. Competitive on installation and balance of tires for both my vehicles. Purchased tires on on-line website, but had them delivered to this facility because they were a preferred installer. Did a great job and would go back there again for installation purposes. The manager (Carl) was upfront and answered all my questions. I would go back to them in future.

Chris Davis

So Karl has gone and now a 1pm appointment becomes "I will have it in soon" and it is 130pm now. Here is my previous post a different story... I never feel like I am just a customer when I walk in the door. Karl is always willing to help, even drove me around while we tried to figure out a strange sound in my car. Thanks!!

Joseph Hamilton

If you go here, be sure to compare estimates from other reputable shops and service centers before getting your work done. And make sure your prescription meds are not laying in the console where they can be seen. Also, the size of company you work for can effect the estimate you are given.

Kyler Vega

Karl, Jim, Nick and the guys in the back are great! There is a family type feel and can tell you will get great customer service and honest recommendations when you walk in. Highly suggest this location. They go above and beyond and the technicians are the best in the area in my opinion.

Darrel Wells

Do not go to this store because they try to rip you off and sell you thing you dont need

Steve Berger

Fast and pleasant horned the warranty and got me back on the road fast.

Jared Vanderberg

Honest folks here