Address: | 314 N Northwest Hwy, Palatine, IL 60067, USA |
Phone: | +1 847-991-7720 |
Site: | cdonepricecleaners.com |
Rating: | 4.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 10:30AM–2PM |
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Anonymous User
Horrible cleaning, horrible service. I dropped off 3 dresses and a shirt to be dry cleaned and the shirt had 5 flowers sewn on the front. When I got home it only had 3. I called CD One to tell them that Id just discovered theyd somehow ripped 2 bows off my shirt and the owner rudely responded, "I ripped two flowers off your shirt. Gotchya. Well you can come back now or bring it in tomorrow." But of course that was just the beginning. When I went back to CD One the next day they couldnt locate the flowers, and then the owner tried to tell me he wasnt responsible. I disagreed and requested reimbursement, which he condescendingly told me was ridiculous. He finally grudgingly wrote me a check, but the entire time he mumbled that the shirt was probably like that when I brought it in, and then afterwards he refused to give me my shirt back, claiming he wanted to "donate it." I had to settle for $20 credit at a cleaners I never wanted to come back to in the first place.
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Anonymous User
I heard rave reviews about the chains service and prices. I dropped about 9 pieces of clothes off to be dry cleaned. The owner was nice and introduced himself when I stopped by. After I picked up my clothes and getting ready for work one morning, I discovered CD One had washed my suit pants. You could tell. It had shrunk in size and the texture of the fabric had changed. And that wasnt the only piece of clothing they washed. They also washed a dry clean only white blouse. I am furious! The old adage, you get what you pay for is true. Run away from this place. Do not bring your dry cleaning here.
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Anonymous User
I drop off my cleaning here occassionally on my work bc I work in the area. However every time I have, theres something wrong. Today dropped off at 9am went.back at 530 and only half was done...i was told to come back at 7..i live 25 miles away. With the holidays and all I was counting on having my clothes..i asked manager to get what wasnt done and he " couldnt find it". I would have liked to take it somewhere else closer to home so I dont have to make a special trip to get my clothes. This is the 2nd time theyve done this...along w washing my shirts..ill take my business closer to home.
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Diana M
The worst place I have done my dry cleaning at. TWICE they have ruinted my shirts. First time I just thought it was me leaving stains on my white shirt, looked like blood stains here and there, which I had no idea where they could come from. Now couple days ago I picked up another shirt and it has stains again!! This time the shirt was dark red so its hard to say what those stains are, but I know for a fact I gave them a brand new shirt with no stains. Terrible place!
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Andrew Beam
This location does a great job. Ive been using them for about a year now and theyve always been on time with my orders. The prices are the best around. Ive only had two issues with them involving stains on my shirts. Both times were taken care of personally by the manager. They serve starbucks coffee and have a plethora of awards on display. Would highly recommend to anyone.
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Twilight Sparkle
Choosing CD One Price Cleaners made my life so much easier! I dropped my clothes off at 9 am and picked them up at 5 on the same day on a Saturday. All my visits are super quick, Im in and out of there in less than 3 minutes every time. Theyre prompt to greet you as soon as you walk in the door and theyre very professional, fast, reliable. Excellent service!
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Patty Meyers
Fermin & his staff are awesome. The clothes turn out amazing, better than a higher priced cleaners. The staff treats everyone like family, and are so professional. I drive to Palatine from Barrington for their wonderful work. If you havent tried CD One cleaners yet, you really need to!
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Daniel Stiles
Wouldnt trust these people with my laundry and dry cleaning. Hem came out of my pants when they dry cleaned suit pants. I discovered when I got them home and they refused to fix their error. Never going back. Advantage cleaners on Dundee and Hicks is much better.
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Ed Sutarik
Have been going to this Palatine CD Northwest Highway location for years. Great personalized service (always)...owner & employees who work the counter know their regular customers. Also, fast service, one never needs to stand in line.
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Debra Dobler
Super friendly staff, very down to earth, and great customer service. They remember me every time I come in now and greet me with a smile. Cant say that for a lot of places these days!
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Bruce Sterling
A great place to take your dry cleaning because of their fast one - day service, email notification reminders to tell you when your order is ready and very reasonable pricing.
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Richard G. Bougan
The price and service cant be beat and the manager over there is a genuinely great person. I havent considered going anywhere elae for over 10 years and counting.
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Nat I
Service is very prompt, courteous and efficient, offers a wide variety of garnents to be cleaned, and convenient hours.Also very reasonable prices!
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Pasha Mahesar
everything was great -- low price, fast service, and I had clean shirts to take on my trip that my wonderful wife dropped off that same morning
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Larry Martin
My first time there today. The owner introduced himself. I was emailed ml when my order was completed. Its a good service, and Ill go back.
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Joe Gurreri
Consistent, quick, competent. I love the email notification and pre pay. Nice. Theyre friendly too. What else matters in a dry cleaner?
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James 007
This people are simply awesome. They are helpful, go out their way to accommodate me in any way possible and seem just want to help.
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Michael Jackson
The best dry cleaner in Palatine by far! Friendly people, fast service, quality cleaning and pressing as well as free coffee!
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Geri Clarin
Courteous & efficient service.. The only flaw is getting a cup out of the coffee cup holder be prepared for a battle.
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Ben Picone
The manager and all of the staff were incredibly friendly. Loved the service I received. Very professional.
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Samantha Bell
Brought my laundry in, it was done the same day, folded and ready to go. Great Experience. Friendly Staff.
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Denise Dziedzic
This cleaners is always nice and friendly. The clothes are also clean and separated nicely.
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Helen Ramey Reinhardt
This is store is great. Everyone is friendly and they do a good job on cleaning my clothes.
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Andy Osborn
Fast and inexpensive. Never an issue and they take custom requests and will sew on buttons
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Brittany Taylor
so quick, so efficient, so cleanly, so friendly, and so affordable, what else can I say?
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Darrell Robin
Not sure if my other one posted - but great job, very efficient, and fantastic cleaning
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Ken Pac
Same day service. Open early and close late. And theyre right by the train station.
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Anonymous User
I have been there several times and have never had any issues with their service.
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Jennifer Dompke
You cant go wrong with this location. Excellent, friendly service!
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Dave Gurion
Fast, decent price, friendly staff, accommodating, good coffee!
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Justin Thomas
Very efficient, good customer service, same day cleaning.
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Dennis Malec
everything the best and friendliest service on the planet
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Kathleen Wilson
Excellent price for prompt service and quality cleaning.
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Scott Brown
Great company, great service and super friendly staff!
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Michael Piotrowski
Fast service & stuff is usually done way before 5pm.
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Laura Hernandez
The BEST Dry Cleaning service in all of Palatine .
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Jim Petykowski
Very good pricing and speedy service on cleanings.