Ravinia Maid Service

Address:	4836 Main St, Skokie, IL 60077, USA
Phone:	+1 847-679-0732
Site:	raviniamaid.com
Rating:	2.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed

Location

Photos 4

Reviews 8

Alan Sussman

I will give it zero stars!! I hope the owner reads this and take this as constructive criticism. The cleaning lady they sent was very nice but did not know how to clean. Im still trying to figure out what she did for 6 hours. A driver drops the cleaning lady at the front door and says her name and walks away. She comes into the house for the first time and Im trying to explain what needs to be done and she looks at me and says "no English". Unfortunately I dont speak Spanish so I call my wife and she said that she was told to call the Ravinia Maids office and they will translate for me. I call them and I hear a clicking keyboard in the background and I ask the gentleman if he is using Google translator and he says yes!! I couldnt believe it. He started translating via Google and the cleaning lady asked him questions in Spanish and he had no idea why she was saying. What a train wreck!! I decided to call my son in Miami who speaks Spanish and he was able to translate for me. Besides the standard cleaning I asked her to do a few extra things like sweep and mop the utility room which is about 6x6. When I got home I couldnt believe how dirty the house was. Not only was the utility room not swept and mopped there were were a whole list of things that were not done. This list includes vacuuming the rug in the office, dusting, cleaning crumbs out of the oven, clean the handles on the refrigerator to name a few. The list goes on and on. The house did not smell clean and fresh when I got home. It smelled stale and dirty. The one thing that did get cleaned off the counter was the money I left for services not rendered. I would not recommend this company.

Sarosh Shamsi

Its a very basic service. They dont provide equipment or cleaning supplies. Pretty much a maid shows up empty handed for a given number of hours & works with what you provide. Which , I dont mind. But for a company claiming to be a professional maid service , they dont seem to show a lot of professionalism. They dont call to confirm appointments , the maids are EXCEEDINGLY SLOW, which is a huge problem when youre paying them hourly. Combine all that with rude, unprofessional & unaccommodating attitude at their office plus the fact that theyre not cheap ( also youre providing your own equipment & supplies) & the maids are okay , not great ... I would strongly advice to look elsewhere.

Alex Ivanov

Really rued service the owner picky up the phone and she had all that attitude For no reason I was asking her simple questions, then I go to her you know what can I speak the manager shes like what you dont like about me Im the owner , so I told her a dont like a ready your service because your have real bad attitude this is ridiculous then she goes to then good by so the just lost my Business LOL Redecules

Robert Berger

They send one person to clean for 6 hours. I had two different cleaning people on two different dates. Both cleaning people did a decent, though not terrific, cleaning job. But neither one spoke any English. It was completely impossible to communicate even the most basic thoughts.

James H

My family and I hired Ravinia Maid Service 15 years ago and never looked back. In that time, we have had several different individuals. Each have been respectful, helpful and had their own style of cleaning. One result was always the same, the quality of service provided.

Naureen Jaffer

Extremely poor service. Maid did not do a good job and when I called the owner to complain she instead yelled at me and refused to look at proof when I offered to send her pictures of the poor quality work the maid did.

Jami Gryll

Horrible experience. Did not finish all they had to finish. Lady on phone had the worst attitude and the worst customer service. Do not use this company. Not worth it.

Anna P

I live in Northfield and had a team of two gals come the other day. They didnt finish everything- but the quality was significant.