AccessMaids Chicago Cleaning Service

1016 W Jackson Blvd, Chicago, IL 60607, USA

Address:	1016 W Jackson Blvd, Chicago, IL 60607, USA
Phone:	+1 312-363-8714
Site:	accessmaids.com
Rating:	4.4
Working:	7:45AM–6PM 7:45AM–6PM 7:45AM–6PM 7:45AM–6PM 7:45AM–6PM 7:45AM–3PM Closed

Location

Photos 71

Reviews 14

Matthew Tran

Time to look for a new cleaning crew -- Ive been using Access Maids for a number of years now. Today (11/22/16) I had an appointment for 2pm, which they ended up no-showing. After several attempts to call for an ETA, I got through the line and the gentleman indicated their system never notified them of the appointment. I made the appointment the night before (which I have done in the past), nearly 14 hours before the appointment time. Their site indicates 24/7 booking ("Online orders accepted 24/7"), and I did receive an email confirmation. When I spoke to the guy, he apologized and indicated I could reschedule for Friday (11/25/16). I needed them to come prior to Thanksgiving. He only offered a 15% discount on the rescheduling, even though their Terms of Service indicates: 9. Complaints A. You agree to inform AccessMaids Inc within 48 hours if you are dissatisfied for any reason with the Service provided. B. You agree to choose one of the next 3 available days for a free re cleaning." When asked why it wouldnt be a no charge, he stated because no one ever came out; which was the problem in the first place! Given I received a confirmation number and they were a no-show, Id expect a better response to their customer base, particularly as a customer that has used their services for many years.

Marilyn Turner

Very reliable and trustworthy. Love that they make the beds, since a back injury prohibits lifting mattresses to change sheets. Have used them for regular and deep cleanings and both have been what Id consider average, although some teams (we get 2 maids/2 hours for our house) have really gone above and beyond. Ill continue to use them because I feel Im getting a good value for my money.

bambi breakstone

My stove and oven were still very dirty after the maid initially "cleaned" it and even after i pointed out to the maid where it still needed to be cleaned several times. Part of my bathroom counter was not cleaned at all. One of the maids used a dirty rag to wipe down my mohair velvet chair!.... would never use them again !!!

Claudie Ghalambor

Great experience. They have been cleaning my house for more than 5 years now and I wouldnt call anybody else. Arrive on time, clean good, polite and I never had anything missing or broken. Really reliable. Easily change appointment date and time. Easy cancellation and available with a short notice. Never had a problem.

James Venskus

Have used Access Maids twice now - they send at least 2 folks who are all business, fast, efficient. Always have you check before leaving and will immediately respond to any feedback or needed attention. Fair pricing, easy to arrange, reminders and confirmations made. Id use them again!

Nate Heldman

if you want your house to smell like mop water, these guys are great. also, if you want to continue to get emails from them despite multiple clicks on the unsubscribe link, theyre your people. i wont even go into what happened when i refused to pay for the smelly house...

Shannon Shepherd

Ive been using Access Maids for about 5 years, and they are great! They offer flexible and convenient times to choose from, and they are always on time. They do a really thorough job. Ill keep using them as long as possible!

Kailey Whipple

Highly recommend. Access Maids techs are impeccable, and their customer service is excellent. I use their service for multiple clients who are always thrilled when they come home to a perfectly clean apartment.

Jason Smith

5 stars service!!! Access Maids did a great job on my apartment, the whole place was cleaned top to bottom. Would recommend!

Harold Maranto

It was my first experience with a cleaning service and it was amazing. I will definitely be welcoming more visits with them

Marjie Betley

Weve never been disappointed with Access Maids! They do such a thorough job every time!

Jeanne Trais

Access maids are our go-to for many many years. Our regular crew is great!

Nicole Joy

Great experience with this company. Will continue to use.

Cindy Huang

Their service is good and the price is reasonable!