Address: | 304 W University Ave, Urbana, IL 61801, USA |
Phone: | +1 217-367-0300 |
Site: | midas.com |
Rating: | 3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
BI
Bianca Delgado
I came in with a couple dashboard lights on my Toyota Corolla. One was a simple oil change reminder that they reset right away (I had recently gotten an oil change). The other was an airbag light. I had gone to several Toyota dealerships to try to fix the airbag issue and they couldnt solve the problem; Toyota even had my airbags replaced. From what Toyota told me, it was most likely a sensor issue, which would be expensive to replace. I had pretty much given up on trying to fix the problem. I drove around almost a year with my airbags off, but I decided to go to this Midas to get another diagnosis of my issue. I didnt have an appointment. I drove up and less than 30 min later, my issue was fixed. It was a airbag sensor issue. After they diagnosed the issue, they suggested I go to a Toyota dealer. I was completely okay with this. I just wanted to confirm what was wrong, but then one of the mechanics came back and said "we might be able to fix it, if we re-calibrate it." They tried re-calibrating my sensors several times, until my sensors reset. My airbags are finally working! I cant begin to explain the relief! I couldnt have asked for better service. The owner and the mechanics were very friendly, patient, and diligent. They created a very welcoming environment. I would definitely recommend coming to this business for diagnosis and repair!
KE
Kennedy Harris
This is literally the WORST Midas I have ever been to. They OVERCHARGE you for everything and they are SLOW. The only good thing about this business is that they accept walk-ins. All of the other mechanics around Urbana-Champaign are booked due to appointment. The first time I went here they over charged me, 400$, for a brake line. They had my car for 2 DAYS. The second time I came here was because my heat wasnt working. (I was making a 2 hour drive to Chicago later that night so I needed someone to take me that day) I told them about the trouble I was having with my heat and all the things I had done to try to get it to work. After an HOUR of guessing what the problem was, they came to the conclusion that I needed a new thermostat. So I had them replace it. They wanted to charge me 250$ to replace it and told me to come back in 2 hours. (An actual thermostat typically cost less than 10$, the 240$ was for "labor") After 9 HOURS, they replaced my thermostat and my heat still DID NOT WORK. After that I demanded my car back because I had a flight to catch in Chicago. The owner only charged me 125$ because my heat still didnt work when I left. OVERALL THIS PLACE IS TERRIBLE!!!!!
AM
Amanda Klop
I brought my car in because the brake lights were not coming on because of a wiring issue. I waited an hour before they even looked at the car. Then five minutes later they told me it was not the bulb (which I already knew) and that I would have to come back another day for them to look at the car again and find the wiring problem. I asked him how long this would take and he said one or two hours. This was 5 pm and they close at 7 pm so why it could not be done that day is beyond me. Today my husband opened the trunk to put away groceries and found that the plastic that covers the trunk lock latch had been broken off and that after they looked at the bulbs they did not bother to put back the carpet or reattach the net across the back of the trunk. This is a laziness and unprofessionalism I cannot believe. Ive never had a car place BREAK parts of my car before. Our only other experience with them was waiting for an hour for an oil change so we will never go back there ever again. I would hate to give them the opportunity to do any real damage to my car!
BR
brett simon
My car was making a churning noise every time I breaked, so I took it in to see what the problem was. They told me I needed basically everything on my breaks and it would be $910. I just got my breaks fixed a year and a half ago, and I knew $910 was outrageous for breaks. But I figured Midas was a nation wide reputable company so I got it done. My car immediately made the same noise when I got it back, and so I took it back and they admitted they misdiagnosed it and it was actually the ABS system. So he said he do it for free, but I insisted on him returning the difference In the money. He ended up doing $130 worth of work on the ABS, but wouldnt compensate the difference for the money I spent on the misdiagnosed breaks. Currently beginning the process of litigation. And by coincidence, while we were arguing, another customer came in and began to scream at the owner for writing him a bad check and giving him the run around and called the police on him. This guy is a total scammer. DO NOT GO THERE.
T
t mccabe
Brought my wifes car in a few months ago to have the front end checked do to making noises. They told me I needed new strut mounts cause who ever put the new struts in jacked them up. Well I paid over $200 to have them replaced. Got home still was making the same noise. Then they said it was the struts themselves which at the time I didnt have the money to fix. Several months later i went back and had them change which took them all day to do cause the tech got there late and decided to take a hour lunch while I waited there. Started going down the road still made the noise after spending another $200. Brought it back and found out that the old struts where good and it was the sway bar links that where bad (which he didnt even make sure they where thightend down) I ended up buying new links and changing them myself. In doing so found out the tech didnt bolt the break link hose back up
SA
Sam Mang
I will give credit to the owner as he is very nice, will engage in conversation and does talk with you while you wait. However, the service isnt that reliable. I went in for a tire change and was told it would only take an hour. I even called to ask for price, time, and wait period. I was given a time to come in, came in, and ended up waiting over 5 hours. I was also charged more than the price I was given. For a tire change I would have thought that it would be quicker than 5 HOURS. I understand that it took some time as my tires ended up not being the standard issue that comes with the car, but 5 HOURS??? Also, I was already cautious as one of my friends had previously visited and gotten a completely wrong diagnosis about his car, one that could have ended up tragically for him if he hadnt visited a different place for a second opinion.
TI
Tiffany Rabe
Beware, do not take your car here! Took my car into Midas.. 2 days later they say my car is great, that it runs great.. I started my car, ok sure it works. Push the gas, oh my lanta it lags and then the car will jolt and take off and then slow down. The car squeaks, it shakes and sounds dead when I stop. When we talked to the owner and mechanic they said they have no idea what is wrong with the car, that they did not know what steps to take to fix it. They said "It runs right? It works" this car was way better before taking it in for a bad alternator. This car is unsafe and now I got screwed from paying Midas money for a horrible job.