Orangetheory Fitness

Address:	19 Ogden Ave, Westmont, IL 60559, USA
Phone:	+1 630-326-3000
Site:	orangetheoryfitness.com
Rating:	4.6
Working:	5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–7PM 6AM–2:30PM 7AM–2:30PM

Location

Photos 16

Reviews 21

Claire Marie

Let me first start off by saying, Orangetheory is a great concept for those looking to find a routine and get into shape. With that being said, the quality of the workout depends on the owners. The staff (front desk and trainers) are great, however the owners at this particular location are typical new owners and only care about money and not the members. The woman is extremely fake to the members and staff and plays favorites to the same people coming in. She takes no effort to get to know the individual person. And you can catch her making rude faces as she stares down those she does not know. If you truly want a successful business wouldnt you want to keep retention?? In order to do so it is called customer service. Furthermore, I have overheard the way she talks to people that have an issue. VERY UNPROFESSIONAL and can be heard when others are in the lobby. Also, if you are late and cannot make it to class and cancel a minute late from the grace period, she will NOT refund the penalty. Anything for a buck I suppose. As I mentioned, the workout itself is great. It is unfortunate that this location put a sour taste in my mouth. I will not be attending and I have no issue trying another location with different owners.

Mirna Fayad

The trainers here were good.. I definitely enjoyed the workouts. The contracts are misleading, and the owner doesnt seem to care about their customers. I purchased a 6-month contract, that specifically reads "Orange Premier 6-month Membership" and lo and behold my credit card continued to be charged in a recurring fashion after the 6 months was up. When I asked why I was charged in month 7 and month 8, they said that I have to come in to formally cancel. Why call it a 6-month membership and allow one to pay in full at the start when they will mislead customers and continue recurring charges after the 6 months. Bad business practices. Would prefer to support a business that doesnt try to mislead customers, and also when a customer brings it to their attention that its misleading, then maybe they can alter their practices.

Chrissy Grabek

I decided to join Orangetheory as a recommendation from a few of my friends. I waited for the Downers/Westmont location to open. I could not be happier with my decision. I love it so much. The staff is kind, friendly and personable. They quickly learn who you are and your name, making you feel like you are part of a family. The workouts are incredible. I have noticed a HUGE change in my body and my endurance. Seeing heart rate zones is a great way to improve on your fitness level - whatever level that may be. If you are thinking about joining, do it! You wont regret it!!

Joy Lynn

I have never done the same workout! I love that the trainers communicate everything that we need to do to maximize our workout. As someone who is task oriented, this is the perfect workout for me. I dont have to think about what I need to do or if Im doing it correctly. I just get it done ✅. The training staff have it all figured out and demonstrate modifications and correct form. They even have upbeat music timed to the workout and offer motivational statements to keep you going. I love it! Also, the staff at the front desk is friendly and very helpful!

chris riedl

I love everything about Orangetheory Fitness - trainers are motivating, work with you to ensure you have proper form, help with finding alternatives to exercises if you need to be challenged or have an injury; class sizes are just right; I love the online scheduling and being able to book my classes a month at a time; the workouts to music are fun and knowing that every day will be a different workout ensures its not monotonous.

Pj Bonneville

The workout is difficult but definitely doable with great motivation from the instructors. Orange Theory finds that perfect spot between being challenged and not overwhelmed. The Downers Grove - Westmont location has fantastic instructors and a good facility. Only negative feedback would be that I wish they had more than one shower.

Timothy Galvin

This is the best place for group workouts. These trainers quickly learn your individual performance levels and then provide motivation during workouts to perform at higher levels increasing your overall fitness. They know when you are pushing or coasting so keep an eye out as they walk around the gym during class.

Alicia Schanbacher

I love the coaches. They are all super motivating, pay attention to correcting form, and keep me engaged in the workout. It is expensive compared to other gyms, but this is the only thing that has ever kept me going. I love it! I will do this forever.

Laurie Siebert

I love how each workout is different everytime I come in! And really like being able to track my performance with the heart monitor... that tells me if/when I need to push myself to get into the orange zone!

Alicia Stewart

I enjoy the enthusiasm of the instructors. I have some limitations with my body and the instructors are very understanding and provide alternate movements so that I dont hurt myself. The workouts are great!

Pavan Morasiya

Its very nice place for fitness and health. It has nice equipments and great helping staff. Also trainers are very well behaved and coordinate during workouts.We feel energetic after leaving this place!!!

Alexandra Herrera

Variety, intensity, personal trainers, and music! The staff members are always friendly and the atmosphere is very welcoming. Class availability is a plus! Thank you Erik and team. I love OTF Westmont!

Sherry G Moawad

I LOVE Orangetheory Westmont! The staff & trainers are all super sweet and helpful. Ive been going for 1 year now, and I have noticed a change in my body...in a good way! Thanks OT!

Sarah Oldham

The workout I should always Different and challenging! The trainers do an awesome job of correcting technique and encouraging you to push yourself!

Ranai Murray

The studio has tons of natural light and the equipment is high quality. Trainers are great.

Kristen Evans

Best workout in town!! Classes are so fun and the trainers are great!

Susan Knoch

The instructors are awesome and I like that its different every time.

Deanna Horner

All workouts are different, 5am weekday offerings, quick results

uzma hameed

Everything!! Awesome place for a great workout!