Midas

1420 E Roosevelt Rd, Wheaton, IL 60187, USA

Address:	1420 E Roosevelt Rd, Wheaton, IL 60187, USA
Phone:	+1 630-653-7678
Site:	midas.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 17

Reviews 12

Aaron Camp

Called in to Midas explaining my concern that my coolant system wasnt working properly. Chris told me to come on in and have it looked at - I was heading out of town for a week, and didnt want to drive 4 or 5 hours to find my engine overheating! They got me in immediately, ran some tests, lifted the car and tried to locate the leak/ issue. After about 20 minutes of looking they found that the coolant was working properly, and it turns out that the large pool of coolant I saw under my car was probably from someone else (that pool of coolant was green - turns out my coolant is red). Im a "better safe than sorry" type, so I was glad I had it looked at & thought it was worth paying for the inspection, but I didnt realize it would be free! Two things to note - 1) They walked me out to the garage and explained how everything worked, showed me that everything was fine, and even worked with me to try to figure out what had happened. 2) He didnt try to sell me on any of the stuff I didnt need. Showed me that my filters were pretty nasty, but explained that it was definitely something that could wait until my next oil change. I asked about tires for the winter, and he helpfully put together a quote and let me know the time frame he foresaw a need to change the tires, but said to look around for the best price because they would match it. I havent felt that I could trust a service advisor in a long time, but Im happy to say that they changed my mind. Prices and the circumstances of what happens to my car are things that I cant control, but dignity, quality of service and being willing to work with me on a respectable level is something I appreciate - and I felt that with my first experience.

Taylor Overman

I lived in Savannah, Georgia for a year and a half and during that time I went to a Midas down there to get some repair work done on my truck and during my move back to Wheaton a few months later I ran into the same problem. The mechanic in Savannah failed to do the job correctly. When back in Wheaton I brought my truck into this branch to have the same problem fixed. I was working with Corporate Midas to have the Savannah branch help pay for the work they didnt do correctly. Every employee at this Wheaton branch went above and beyond to help me through this process. The owner even called me to discuss the issue. They had nothing to gain from helping me out this much. They are up to their ears every time I go in there with things to work on. No average team would stretch to the measures they did to help me out when this busy all the time. Great people who do great work.

Anonymous User

My first experience with this shop was about five years ago when I needed a brake job on my full sized Dodge van. The price was over $600, which I thought was way too much. I paid it anyway, but wont go back there for another brake job. Last year I took a 1993 Dodge Caravan in for an alignment. The staff was friendly, they were able to get my vehicle in quickly, and gave me a computer printout of the results. Price was $84. When I got home, however, I discovered that both tie rod boots had been twisted completely around when they were adjusting the toe. Left this way and the boots would have ripped in a short time. There is no reason for doing this, and I can only assume the mechanic was not very competent, or just didnt care because it was an older vehicle. I doubt Ill ever go back to this shop.

Dan Harris

DO NOT COME HERE IF YOU VALUE YOUR CAR. I came in for an oil change with an appointment and left an hour and a half later with broken wheel caps. The guys working there didnt know how to properly take off my wheel caps, so they used a screwdriver to pry them off. Instead of admitting they did anything wrong by breaking them, they just offered to glue the broken pieces back together. If you know how to change your oil by yourself, DO IT, dont waster your time and money by coming here.

Brian Clark

Went in to have my fleet vehicle serviced Bill started complaining about its to much work to get paid for oil change . I was like you are signed up with fleet company to have service done. He was like I also have the right to refuse service to. Was very embarrassing and I left Dont go here unless you are spending a lot of money they might treat you right. But personally if I dont get good customer service on small service wont trust work on big service .

Ryan Schwebel

I brought a coupon for a $20 oil change and told the guy what I wanted and signed a sheet indicating the synthetic blend option, and then after they bring the car inside they tell me they have to put the upgraded oil in it, even though Ive done this a bunch of times before at other places without it. They basically just didnt want to change my oil for $20 so they made up a story. Horrible place, I hope they go out of business.

Judy L

I was told by the dealer that I needed new brake pads. So, I took my car to have brakes checked out at Midas, Wheaton, IL. After driving around and looked at my brakes, they told me that I still have 70%-80% of life on both the front and rear brakes. The staff I talked to were so professional and honest, if I ever need brake work done, I know this is the shop for me.

Jen Hollenbeck

I began frequenting this Midas after the Lombard Midas (closer to our house) changed management and the high level of customer service Id been accustomed to ended. In Wheaton I immediately began receiving the reliable, honest and efficient service Id come to expect from Midas! An A++ in my book!. Would refer anyone to these guys! Thank you, thank you, thank you!

Steve Zumbrock

David saved me a ton of money. I thought I had a bigger problem than I actually did. They worked through the problem, found a mistake I had made at home and fixed my Jeep for me. I had put a new thermostat in backwards. I highly recommend this shop. They are fair and honest. Thank you again to David and his team.

Jeffrey Mudge

Each time Ive brought my car here Ive been satisfied. They seem to do good work. I have an old car and they help me to differentiate between things that are normal for the age and things that actually matter to keeping it running safely. I never feel like theyve pressured me into making unnecessary repairs.

Mary D

Best place for an honest repair. They give you a quote after they inspect the problem and stick to it. Dave is really great at breaking down and explaining what the issues are. Ive taken all 3 of our vehicles here over the years and never have had a bad experience.

Anonymous User

I am from out of town and needed an emergency flat tire repair...the staff was so friendly and helpful. I got a new tire and was headed on my way in no time! They truly made a stressful experience much easier. I cant express how thankful I am!