Address: | 1133 N Emerson Ave, Greenwood, IN 46143, USA |
Phone: | +1 317-885-0187 |
Site: | walmart.com |
Rating: | 1.3 |
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Quinten McPeek
I have never had a good experience here. Im not surprised that it is already rated one star. It all started when my wife had her tires changed. They told her that it would take an hour to an hour and a half, so she was really surprised when she was there nearly 3 hours. When I brought this up to a manager at the auto center I was met with a smart Alec response. Basically he said sorry they dont have enough manpower to get us out in time. I simply replied your manpower is not my responsibility, and you shouldnt take on additional business if you do not have the labors to meet the need. Since then I have tried to give them another opportunity. I called and said I want to basic oil change the guys simply laughed, and said well you were talking a good hour to two hours before we could even start on it. This is only an hour after they have open. Its not that the time is out of control, but everybody back there just laughs and is highly unprofessional. If you want to deal with stupid rednecks, who have half an idea of what theyre actually doing go here. You will wait forever, and possibly not even receive the services you requested. I forgot to mention they forgot to replace my wifes hubcap covers when they changed her tires, and simply threw them away.
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Hailee Hix
My stepmom not long ago went to get an oil change. When she talked to them, they told her one price and then when they were done they said a more expensive price and basically threatened to keep the car if she didnt pay it. My mom and I went there today about 2 hours ago for a tire repair. I have a warranty, so it shouldve been completely free. Well, when they were done they were charging me $19 for mpunting and balancing the tire (which they NEVER told me ahout when i got the warranty) and I have only had the tires for 6 months and the belt was alreasy broken. We told them that it should be free because of my warranty, so they bring the manager (wasnt even the manager of the auto center-just a support manager) and he basically wouldnt take it off and not charge me. Last time they will be getting our business!! Do NOT go here unless you want to be lied to!!
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charles riley
Went in to get a tire patched due to a roofing nail. They couldnt even get the lug nuts off my tire. I dropped it off at 9am and had to call back at 3pm just to see if they finished it. They said the lug nuts were too tight and that is have to take it to another dealer and heat them off. WHAT?!?! So I took it to Brooks auto over on Beechgrove area and had it done with no stupid heating idea or whatever the heck Wal-Mart tech boy was talking about. Never going back to this Wal-Mart except for chicken and socks.
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jeremy shirey
Do not have your tires changed here if you want your wheels getting damaged. They clamped an 18" aluminum wheel from the inside instead of on the outside while changing a low profile tire and it slipped off their tire machine and scratched my wheel while changing the tire. They played it off like nothing happened and took no responsibility for the damage. As for balancing using tape weights they cant do that either. Im assuming lack of experience here was the cause.
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Alex Galster-Chaudhary
waited on hold for 63 minutes.. i put the phone on speaker and playd blocks with my 2 year old.. the phone then clicked and the call ended. I called back again, was asked to hold. And I did, for 20 minutes. The towtruck is on its way to bring my car here to have the battery changed... after that and reading some reviews just now I am not hopeful.
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dmkimbrough
Ive never had any issues but all Ive ever had done are 2 oil changes. Both time i went on a weekday morning at 7am before work. Im always out in 45mins. My issue is they forgot the next oil change tag the last time and thats really irritating to me. If they are sloppy with that how sloppy are they under the hood?
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Alexander Miller
I just wanted a simple headlight change. Came in at 7AM, waited an hour for them to tell me they didnt have a Philips screw driver to do the job. If my car was broken down and this was the only auto center for 100 miles, I would still push my car to the other auto place. Im never going back to this place
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James Garrett
Price is fine. Service was very slow. Tried oil change on Friday but had 3 hr wait. Came back Saturday morning to be first in line 20 minutes before they opened. It still took 1 hr 10 minutes for oil change.
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Loki Laufeyson
I got here at 8 am on a Monday for a basic oil change. Im writing this review as Im still waiting almost 2 hours later. Their was only 1 car in front of me!! It does not take this long to change oil!!
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Justin B
Writing this review as i wait for my oil change. Been here for 2 1/2 hours waiting on a simple oil change. They are in no hurry. Save time and go to a real mechanic.
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john smith
Try calling them u will be lucky they pick up. I tried 4 times different times no luck
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Adam Swineford
Always quick and simple. Never any issues.
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Mike Tomkiewicz
dont do tires after 3pm. worthless
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Anon ymous
They suck phatballzzz