Address: | 6901 Hawthorn Park Dr, Indianapolis, IN 46220, USA |
Phone: | +1 317-849-1387 |
Site: | simplyss.com |
Rating: | 4.6 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 10AM–2PM |
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lori swan
I had (and continue to have) a great experience with the facility manager at this Simply Self Storage location. She was new in the position when I called on her in late Oct/early Nov but she provided over-the-top and very knowledgeable support for my needs. The facility is clean, convenient and great pricing was offered. I was also pleased with the security. I highly recommend her and this location. In fact, I have additional storage needs for another family member and didnt hesitate to arrange those needs here as well!
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Tenley Cohen
Rachel was so tremendous when I stopped in to make a payment, and ask a question for my Grandfather with very detailed instructions! Rachel was very helpful and polite ,she was also so nice, and very professional too. I really appreciated it!! Thanks, and I love that this is also a safe property with surveillance cameras in all the drives to record the units and plus gate systems and the fencing. Excellent!!!!!! So my Gpas storage is safe.
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Amanda Glynne
I was in a tight bind and Anthony was more than helpful. He was very pleasant to speak with and gave me all the information I needed. Once I arrived, he was even more delightful. We were able to get the paperwork completed, a tour of the unit, and even had time to unload my bins all within my lunch hour. He is amazing and I would recommend everyone call first to speak with him before going in there. Thank you, Anthony!
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dre manning
I really had a great experience with Anthony Mills when I purchased a storage unit from him. He was helpful on helping me pic the right size unit I needed for what I had, also great attitude and he was under the weather that day. But overall very pleased cause this was the first time I ever received good customer service from a storage unit place.
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Anonymous User
The owner refused to tell me exactly where the storage shed was at. (I needed to know how far I would have to carry boxes to.) I have never met a more unprofessional person in my life. I tried calling to share my experience but it seems impossible to get anyone on the phone. I went down the street and "simply" got a new storage unit.
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Andrew Rowley
Awful Service!!! Two days before my reservation they sold my reserved unit and didnt have anything comparable for me. Closest thing was twice the price. They didnt even tell me that walk-ins could take your unit you reserved if it was the last one! Now I have no where to put my stuff. Be WARNED!
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Rusty Kinlock
My experience here has been excellent. The guy working there was friendly, the location is good and the price could not be beat. Im not sure what is up with Gurus review but my experience here has been the exact opposite of Gurus.
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Xavier King
The staff here is always friendly and accommodating as possible (even when they dont have to) Anthony has been extremely helpful in the process. 5 ⭐️ for Anthony and Simply Self Storage.
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alan mosier
Easy to deal with and very personable staff. Always willing to help in any way they can to make my rental experience the best it can be. I highly recommend them for storage rental space.
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Lucile Vinson
Was helped by the most wonderful staff member Anthony Mills. He was informative, professional, and a delight to work with. Glad to know that great customer service still exist.
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Joseph Haskins
My experience with Margerite was excellent.. She was very attentive. She called me back in a very timely manner and has me in and out of the office within 10 minutes....
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Latunya Body
My husband and I are relocating to the area and the customer service here has just been wonderful! If anyone is in need of storage I truly recommend this location.
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Hazel Utley
Very nice customer service provided by property manager Margaret Burley. Margaret is very friendly and courteous. I appreciate her business ethics.
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michelle beatty
Very friendly staff. They have been very accommodating and great to work with. Anthony is an absolute pleasure every time I stop in the office!!
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Marley Brown
Uplifting experience Margaret is genuine and helpful gave us the best deal without us asking. She really looked out for us! Recommend highly.
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Michael Strain
Margariet is exceptional! The customer service was flawless and easy. A delightful experience in every way. Michael Strain Unit: 164
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מורן סיטבון
I love Anthony !!!! He was really helpful!!! And for sure will tell my friends ... unit was clean.. and ready to move in...
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Dan Reed
Margaret is very friendly and helpful. Kind staff coupled with competitive pricing makes this a great place to rent from.
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Brian Bauer
Rental was easy, the price is competitive for the unit size, and the lady assisting me was very nice and helpful.
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Paul Lootens
The man working there was friendly, personable, and professional. Good price, and good storage units.
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Walter Griffin
This gentle was very nice and professional and i would recommend anyone to rent here
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Aaron Boyd
Margaret was very helpful and friendly. Exceptional value and courteous service.
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Kevin Barnett
I have enjoyed the friendly and professional experience received from Margaret.
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Ben Kaufman
Extremely friendly and great rate for my unit. Very secure facility as well.
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Alicea Broomfield
Anthonys service was great and the storage was clean and well kept.
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Aisha Lyle
Saturday I met the nicest person, Mr. Anthony Mills!!!
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Robert Hamilton
Margaret was amazing best customer service in years!
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Michele Morse
Anthony exhibits exemplary Customer Service!!!!!!!
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Hazel Utley
Great customer service, friendly and professional.
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Robbin Everitt
Friendly service, good pricing