Address: | 2701 Shadeland Ave, Indianapolis, IN 46219, USA |
Phone: | +1 317-546-1503 |
Site: | uhaul.com |
Rating: | 3.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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dUsTjUnKy2000
Absolutely outstanding rental experience. We rented a sport trailer for our Florida vacation, and I could not have had a better outcome of events. There were a few hiccups with scheduling(apparently the sport trailers arent very popular, and theyre kind of difficult to arrange pick ups and drop offs), but UHaul and their reps rolled with it, and even got me a discount for the trouble. Shout out to the guys in Kokomo who helped me out with the pickup, and to Luther who assisted me in the drop off. I will DEFINITELY use U Haul again next year. A+++
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Mikia Dillard
The manager at this place is very unprofessional and he has a nasty attitude. He should not be a manager and he should not have a job in customer service. I hate that Google made me rate them because this location deserves no stars. He made a mistake and instead of being nice and apologizing and compensating me for my trouble he was rude. I hate to take this to the higher up boss to get resolution. What a shame. I will never use this location again.
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Robert bickel
Great service. Reserved 9 foot van online and didnt have to wait long when going into the store. Rental agent did a super job of getting me out and then checking me back in. Cost was reasonable. I decided to spend the 10.00 on liability insurance to save me any headaches if something happened to the rental van.
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Anthony Bateman
The worst place to rent a truck.They tried to keep my refund.Will never rent from them again.
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Toneia Jones
Short staffed. Wait excessive for in-store purchases. Friendly staff & helpful.
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dora d
Very professional, quick service, and made the process simple and easy.
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Jennifer Starks
They had great deal on boxes, but customer service was lacking
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Dewayne Romero
The manager is very disrespectful and try to get over on people
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Rodney Clemmons Jr
This place rocks! Staff is friendly and knowledgeable.
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Tam Hollis
Fast service...clean truck, customer service is good.
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marsha bradshaw
The guys that work there are very nice & helpful
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Shelotta Bright
Convenient locations, easy and inexpensive
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S Scott
Their staff and service is poor at best.
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DontRage Plays
were very helpful in meeting my needs
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Teanika Coffman
Very convenient, helpful, and gd ppl
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Brandi Boyd
Friendly staff. Rodney is awesome!
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Paul McKinney
Great staff. Always very helpful.
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Melanie Thompson
Great service, good equipment
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Ed Dancy
Great company will use again
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Michael Yager
Fast and friendly service.
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Patrick Winterstein
Did what we needed it to.
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Kevin Gettys
Customer service was ok
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Holly Garrod
Always great service.
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Teanika Coffman
Love the ppl
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latisha allender
Awesome
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Ladana Copeland
Helpful
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Juan P
Good