Andy Mohr Collision Center - Plainfield

2684 E Main St, Plainfield, IN 46168, USA

Address:	2684 E Main St, Plainfield, IN 46168, USA
Phone:	+1 317-279-2682
Site:	andymohr.com
Rating:	2.9
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 33

Reviews 17

Joe Sullivan

Worst decision I have ever made. They have had my 85K$ 2016 black ops f250 with 200 miles on it for 6 months. It was in a accident that was sideswiped and needed 12k in repair. About 2 weekes ago they finally said it was ready. Right away I noticed that the hood and fender didnt align correctly. I have attached all the pictures and video for proof. I was so mad because it had been 6 months of waiting that they told me to take my truck for the weekend to see if I notice anything else. After driving it, the check engine light came on after 5 miles. The truck pulled hard right. I was already scared again. I was so disappointed i drove it to another collision center for inspection. Here is what they discovered. Please see the pictures. They all have caption. Now I have to give them back the truck so they can redo everything. Nothing they did is correct. My insurance company made them pay for a rental which I am currently driving. There is much more to this list than listed. I would never take anything here. Save your time and money and go elsewhere. Im sure I wont have my truck for at least another 6 months and nothing will come back 100%.

Jana Collins

Absolutely Awful, No Stars. Repairs dragging on and on for over 2 months now on a 2007 car in great shape before the accident, took weeks to get around to my car, then revised estimate after revised estimate, then one missing part after another, one delay after another, one problem after another, not keeping me up to date, blowing deadlines, excuses, excuses, excuses. They still have my car, Im afraid to know if their work is shoddy too. I spoke with the "supervisor" nothing better, lies, lies, lies. These guys are terrible. UPDATE: I got my car back (with 6 new door dents from their parking lot) and ONE DAY later, I took it to my service shop to replace 2 cracked axels from the accident that these guys somehow MISSED. My shop said I was lucky the tires didnt fall off. So... How do I make it MINUS stars?

Craig Suhaka

Avoid this Place!! I would typically say that some of the negative comments here are misplaced, but I can honestly say they are correct. When I finally got my truck back form Andy Mohr Collision, the whole front end of the car was crooked. Not by a little, but a lot. Why? It was never connected to the passenger side frame of the car. This caused the whole thing to move when driven. This is a brand new bumper and fender. That was just the beginning. The hood was not put on right and is crooked. The new splash guard for the wheel was not connected right so it rattles and shakes as well. The icing on the cake was they didn’t remove the painting tape. I’m waiting for a call back to bring it back in for a second time.

Chris Asher

If I could rate lower I would. Sitting here for a second time now with the same warranty issue to find out they didnt even do what they told us they were gonna do and then got the run around about our rental vehicle last time then when we get here today I get the same run around that they have no vehicles available and that Ill have to do with what they have. Yet my vehicle is a third row and now they say they have nothing to support that and will need to call enterprise. Im so over andy mohr and will take my business elsewhere!! Really sucks Ive already bought two new cars from the ford store!! Guess Ill go to skillman or somewhere where theyll take care of customers.

Jennifer

Horrible take your business elsewhere!! After making an appointment over a month out for a collision repair they do not take my car in. I even call the day of my appointment to confirm and was told to bring it on in only to arrive and be told my car wouldnt even be touched for over two weeks if not longer. Even with making an appointment for that date over a month ago. I asked to speak with manager about the promised date who wasnt at desk and would not speak with me. She could have called to explain situation to me prior of arrival terrible business if you ask me would not recommend to anyone.

Christina Parker

I had a wonderful experience with Andy Mohr Collision. From the first phone call with Nancy Budd I knew this is where I wanted to take my car after my wreck. She is great to work with and the other staff was so great as well. They kept me updated on my car via text and gave it back to me in perfect shape. They even arranged for my rental to pick me up and I was able to leave it there when I got my car back. Thank you all for making this process so easy!

thumper styles

It sucks spent all of Saturday out there. After. Work. From about. 3 till 5 pm. Nothing. Called to find out if. I was approved nothing , Monday. Nothing tues. Go out after. Work. Still nothing. You have to have. Perfect credit. And. A lot of money down. Wont be back. For a used. Nothing I so dislike car dealers that. Think they can tell you. How to spend your. Hard earned. Money

Katelyn Canuel

It wouldnt give me the option for no stars. Worst experience ever! They fixed my door but messed up my window and did NOTHING to fix it or make sure I was happy with the half assed job they did. They were paid $1600 to fix one door and it looks like crap. I could have done a better job myself. I would never recommend this place to anyone not even my worst enemy.

Brad Barton

Andy More did a stellar job on my Camaro! I will have to disagree with the other reviews I have read. Their customer service was outstanding as well! I received periodic email updates about the progress of my car too. I would definitely recommend them.

Jim Bruer

Very friendly and helpful (from appraisal through repair process, both with every step, as well as procuring rental vehicle). Repairs expertly done and lifetime warrantied. Excellent all around.

Nancy Hancock

I have used this shop several times for different vehicles and found everyone very polite from front desk to appraiser. Their work was excellent and I would highly recommend them.

blazelovingbitch29 whoopwhoop

Very nice people helped me get into my new vechile any way the could if you go asked for Joe long and tell him amanda blankenship sent you ! Very responsible payments aswell

Lijia Godinez

Solamente ayudan si tienes buen credito!

Rashida Aitch

3 thumbs down!!! Dishonest employees and horrible customer service! If I could give no stars I could!

Travis Cecil

Honest group of people

Robin Gilbert

Very professional

james voss

Great staff