Gary Force Paint & Body Shop

311 Vanderbilt Dr, Bowling Green, KY 42103, USA

Address:	311 Vanderbilt Dr, Bowling Green, KY 42103, USA
Phone:	+1 270-796-3000
Site:	garyforcebodyshop.com
Rating:	2.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 7

Reviews 12

Unhappy Customer

If I could give this company 0 stars I would. DO NOT WASTE YOUR TIME. The day before Easter of 2015 I hit a rabbit coming home from watching my beloved UK Wildcats lose to Wisconsin in the Final Four. While coming home I hit a rabbit and did a lot of damage to the front end of my car. StateFarm is in partnership with this company I went to them because they were in Bowling Green. However, in January of 2016, I took my car thru the car wash and had paint bigger than my hand come off the front bumper. I took it back to Gary Force and they took full responsibility for the paint-- after I had to argue with them about it being their fault. After fighting with them numerous times over a rental car (they wanted me to pay for it), I finally got them to fix it. To make matters even worse, I kept getting my drop off date pushed back a week (this happened 2 times). I had to call StateFarm and get them to set up a date to get my car fixed. When I got the car back for the second time, the job was HORRENDOUS! There was overspray everywhere and globs of paint all over the front bumper. They didnt even paint all of the grill and the bumper wasnt even. There was 5 bolts missing from the bumper and they painted half of my rubber guard for when you bottom out-- they told me it was already like this when I dropped it off?? LIARS! I refused to take my car back to them and StateFarm opened an investigation against them. When Gary Force heard of this they called me numerous times and then proceeded to call my mother-- VERY UNPROFESSIONAL! I just got my car back yesterday from Chaneys in Franklin, Ky (I recommend every one to go here, they are AMAZING), and Chaneys saved the old bumper that Gary Force supposedly fixed to show me how terrible of a job Gary Force had done. I had 2 dry wall screws in my bumper to hold parts together and super glue holding me lights in. I will be submitting the pictures to the Better Bureau to make sure nobody else has to deal with this company! DO NOT WASTE YOUR TIME!!!!!

John McLellan

Passenger door was ruined so they replaced it with another door that didnt close right. Took it back and it still didnt close right. It does now because I fixed it myself. Inside the door, they didnt re-mount the speaker correctly and it was flopping around. They did not secure the wiring harness and it flopped around. The did not stick the plastic that covers it all back to the door and it was sagging everywhere. Sounds like this is typical work. Most people wouldnt notice some of these things and that means most people are ripped off. Sad to see that some businesses and employees have no regard for quality. It wouldve only taken a very few more minutes to do it right...and no more money. Businesses and employees should take pride in their work and it happens less and less all the time.

Brian Holton

They have had my car since Jan. 10. It is now Feb. 23 and they still have it. At first they blamed the adjustor and insurance company for the delay, now they say the suspension rod was bent, so back to ordering and installing another part! Its like they forget about you unless you call and then they are defensive. I cant speak to the quality of their work. Its been six weeks and Im still waiting. Ill post again when I actually have my car! Update: finally got my car. The work is excellent. Cant tell where the damage was. Paint job is perfect. If they could coordinate their timetable with their quality work Id have nothing to complain about.

Brandon Thomas

Save yourself alot of hassle and dont take your vehicle here . They are buddy buddy with the insurance adjusters and cut every corner to put the most money in their pocket . If you take your car here you might as well go ahead and get a good attorney they know how to take advantage of good people that dont no any better and lie and make things up to make you think your stuck with them and if you take your car in for a estimate they will claim they already ordered parts for it and did this and that when u never authorized anything except a estimate. STAY AWAY FROM THIS PLACE ! YOU HAVE BEEN WARNED !

US SIGNAL PRODUCTS USA

Last year my car had the front end destroyed,Gary force did the repairs. When we came to get the car, we drove right by it and said,thats not it, that one is new. IT WAS OUR CAR ! , Car looked in showroom condition,dealer even fixed other damages that were hidden under neath the rear-end for FREE. These guys are as good if not better than my Lexus dealers shop. I have referred everyone here since that time. 2010 Ford Mustang GT

Anonymous User

My insurance referred me to Gary Force Body shop and that was a big mistake. I have not talked to one person yet that has used this body shop that was satisfied with the service. A local towed truck company owner told me he has had to take several vehicles back. They cut every corner they can to make a profit, and try to talk their way around it . Plain and simple DO NOT USE THIS BODY SHOP IT IS NOT WORTH THE HASSLE

Eric Kissinger

I had my car parked up here for a few weeks waiting for an estimate. Upon not wanting to have them repair it, I discovered my entire windshield was cracked. Of course, they dont take responsibility for any vehicles on their property.. I highly advise anyone who needs their car repaired to seek help from another business. Not only did they quote me with a jacked up price, but they are rude and very unprofessional.

Erik Smith

My car was hit and this was the preferred shop I was told to take my car to. I was a little worried after reading the reviews, but I got my car back several days ago and all the repairs look great! The paint matched very well and there were no odd gaps between the old body parts and the new. Jason was also very friendly and went out of his way to help me out.

george frank

This place is the worst body shop Ive ever been too. their rude and never tell the truth. Ive used them twice and both times they lied. they never called me back and treated me like they were doing me a favor. both times they kept my car weeks after they told me it would be done,but wouldnt pay for my rental. never again! everyone stay away!!!

Anonymous User

davis and sons give me a break, there a hack shop, you cant get a scatch fixed on a go cart for 370 dollars! gary force has fixed several cars for me with perfect yes ferfect service and fast turn around. they are the only shop in bowling green that does good work. thanks

ClassicXL

Wow what a terrible place this is . excuse after excuse . over 2 weeks late on my car . currently still at their shop. please have someone else answer your phone other than that cranky lady with the attitude every single time . do not use these people .

Anonymous User

Just had my car repaired at Gary Force Body Shop in B.G. and they did a fantastic job. I am so happy with the work and also the fair price. They also worked pretty quickly on it and did what they said they would do. Seemed like a great place to me!