Big A Auto Sales & Service

2311 Central Ave, Dubuque, IA 52001, USA

Address:	2311 Central Ave, Dubuque, IA 52001, USA
Phone:	+1 563-556-1123
Site:	bigaautodbq.com
Rating:	4.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed

Location

Photos 100

Reviews 31

Jordan Hansen

Take my car to big a talk to dan and tony about a check engine light activating code p0171 lean bank 1 so they tell me they wanna do all this suspenion work on top of fixing my "vacuum leak" pay them 700$ drive a block light comes back on reading same code p0171 all they do at this point is reset the light light comes on again same code take it again they find yet another "vaccuum leak" (you can only have so many ) then i talked to them extremely pissed off they agree to look at it again. They call me after 8 hrs telling me my issue my intake manifolds and gaskets(even tho intake had no signs of having a bad gasket ( no leaking coolant no coolant smell) again drive 30 miles light comes back on at this point payed them around 1300$ still dont run last night take it back they wanna put a computer in it so they take all day to install a computer when they finally do they cant even get the car to start !! Extremly bad service uneducated people working on your vehicles. And they will fix everything but the issue your having. I took my car there 6 different times for the same issue payed over a grand and its still not fixed. Terrible company i advise to stay clear i wouldnt let them change my oil they will prolly forget the filter to be honest.

Chad Smith

I had a great experience recently. Our car had a squeal coming from the alternator and I was quoted around 600 from one shop and 450ish from another for full replacement. The guys at Big A were very helpful and explained that it could just be the decoupler bearing. Sure enough it was, and it was a replaceable part. My total ending up being about half the price as a new alternator. They even called a few days later to make sure everything was operating correctly.

Frank Kelly

Been my only service place since day one oil changes buy 5 one free awesome when you have three vehicles. Batteries, tires,brakes, repairs, loaner cars vehicle drop complete satisfaction know when I drop my vehicle off for anything will be done with the most professionalism. When my daughter takes her car there she will not be taken advantage of and know she will be safe when she leaves driving down the road highly recommend wont be disappointed

Sarah Taylor

As always, the gentleman at Big As have NEVER steered me wrong! I took my car in for the expected repairs and they took care of me. No hassles, no gimmicks. They always answer my questions and they jump in to correct something that isnt right. I will always take my car to them! They also go above and beyond when it comes to ensuring that I have a ride home to wait for my repairs and a way back to pick up my car. Thank you Big As!!!!

Anita Faulkner

After years of looking for a good, honest, reliable and affordable mechanic, I was fortunate to have discovered Big A. Referred to me by a previous coworker, I have been pleased with each visit. The mechanics are thorough, their communication is great & the customer service is outstanding. I will continue to go to Big A for all my vehicle repairs and will refer others here as well!

Jaimie Storjohann

Very impressed at how accommodating Big A Auto sales were. They were able to diagnose the issue quickly and get it fixed all for a fraction of what others would have charged. They went above and beyond my expectations, even followed up this week to make sure things were going well and to see if I had any questions. I highly recommend and will definitely be back!

kris laird

Great place, they got me in the same day I called. There was lots of information, but no pushy salesman. Just sensible, factual info on all aspects of their work. Im certainly going back and telling all my friends and family

T Rabb

Big A is a great operation. They are always quick to get me in and have a great team to assess whatever the issue. They have great follow up and are one of the best in town. I highly recommend these folks!

Chris Clarke

Excellent service, very thorough, reasonably priced and great people to deal with. Very easy to make an appointment with several options available and very minimal wait time for the service I had done.

Kyra Oberfoell

My car wouldnt start after work. Tony and the workers at Big A were incredibly flexible and they went above and beyond to get my car fixed. I appreciated their help and would highly recommend :)

Caitlin Brown

Everyone was very helpful and friendly! I really appreciated when they called and made sure I knew what was going on with my car and how much it would cost. I will definitely be going back!

horbaczt

My first here and Im very impressed. Staff is courteous and professional. They also do a vehicle report to let know what else has too be done. Which is very helpful.

Brandon Henderson

Awesome customer service, very friendly staff, and comfortable waiting area. Would very much recommend these guys for any car problems you may have.

Greg Malm

Always great advice and customer service at very fair prices. I have been a loyal customer for years. Give Dan and his staff a try!

Cody Krieger

Great service and friendly staff. I have brought all of my vehicles here and have never been disappointed in their service.

joshua brinker

Passing through and we needed a tire for our trailer. They hooked us up and got us back on the road in no time. AAA++++

Carolyn Kirkpatrick

Always so friendly and helpful. They always do their best to fit you in if needed. Also, very nice area to wait..

Jeff Pluemer

Big A Auto Sales And Service offers the best service and most affordable price anywhere in the tri states area.