Address: | 801 73rd St, Windsor Heights, IA 50324, USA |
Phone: | +1 515-279-6632 |
Site: | modadesmoines.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM Closed |
JA
Jacqueline Cheney
The over all atmosphere of the salon is great. Just know that every hairdresser is an independent contractor. I went in the hopes of getting a great new cut and color before my trip to Cali. I had S as a hairdresser and was discounted from the very beginning in her belief in her ability to deliver what I wanted (ombré on chin length hair). She instead said my hair was too short and suggested some subtle highlights. I wanted something drastic and fun, which the highlights were not. I asked her to put some more brighter blonde in to blend with the highlights she put in to attempt the ombré effect. I left with white blonde streaks that were in no way branded and were randomly throughout my head. I also left with a wet head be fixing the mistake ran into her other appointment. I got home and hated it, I called the next day and spoke with the receptionist expressing my disappointment, but was told that the hairstylists are independent and are not managed by the salon. I left a message with my phone number. S called me back and expressed that she thought the lighter highlights were a bad idea and that my hair was too short for what I wanted (Ive seen pixies with ombré) and that she hoped I was able to find someone that could give me what I wanted. I asked her if it would be ok to dye it red or brown and she suggested red because of the stripped hair and how it would take on the brown. She never made an offer to have me back in to fix her mistakes or to make me happy. I was also disappointed that the salon does not have any procedures to rectify unhappy customers.
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Rebecca Vergara
Very chic atmosphere and the NICEST stylists around. I always leave feeling like a new and improved version of myself :)
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Dakota Godfroy
I love Jana. She is so friendly and makes you feel right at home. The establishment is very clean and well lit.
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Maria G.Valdovinos Loder
Know what each stylist charges - just got charged 47.00 for a TRIM by Denny.