Fantastic Sams Cut & Color

18033 Zane St NW B, Elk River, MN 55330, USA

Address:	18033 Zane St NW B, Elk River, MN 55330, USA
Phone:	+1 763-441-6878
Site:	fantasticsams.com
Rating:	2.7
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–5PM 10AM–4PM

Location

Photos 24

Reviews 23

Barb W

I took my 13 year old daughter for a cut and for her hair to be thinned out. She has very thick hair. The girl that was suppose to do her hair handed me and my daughter brushes to brush through the hair clump in her hair. I was surprised because we went there for service and for help. I asked the girl for a water pray bottle she said with a snark that won help. As I was brushing out the clump in my daughters hair we had a mother daughter disagreement about her hair. The conversation was between us we werent yelling or using bad language. The girl come over and said my manager told me to tell you that you will have to leave and come back after you brush through her hair. We kindly left and didnt return. Isnt it your job to help customers with hair problems. The girl didnt offer any help or suggestions on how to make my daughters thick hair more manageable. We went to Great Clips and the lady there was more then helpful with tips and suggestions on how to make my daughters hair more manageable. Fantastic Sams should have offered the same kind of service.

Alejandra Orcutt

I went for color and haircut. Despite I showed the hair stylist the color AND the haircut I wanted, I ended up with a different color and a very different haircut. I told her that I did not really like what she was doing to my hair. She completely dismissed me and "tried to finish" her haircut. On top of that, she went on with excuses saying that my hair was course. My hair is fine and straight! No apology, or offer to fix my haircut at a different time. The other hairstylist were very rude by complimenting their coworker instead of at least staying neutral. I will have to spend extra hundred dollars fixing this super lame and unwanted style. I am never going there again. Horrible.

Kate Cummings

Absolutely horrible. 2 haircuts in 2 days from 2 different stylists and they are both horrendous. The first looked like a complete chop with hairs sticking out everywhere. The second, the stylist did not listen at all and looks nothing like what I asked for. When leaving the second time I said that I didnt like it. The stylist made excuses for how it will look different later. I said that I didnt like the length. She then said that she could blow it out for it. A blow out doesnt change the length of a haircut. I do NOT recommend. I have no idea how I am going to fix my hair now, but I know that I wont be going back to these guys.

Lola Lee

Was in on a Tuesday night for trim and to get my eyebrows waxed. I dont know the stylists name, because I really dont think she ever told me. She took more off my hair then I wanted, I asked for a trim and was very clear that I didnt want much taken off the length. When she showed me my brows after waxing them, I pointed out several times spots that she missed. Instead of simply plucking them, she kept waxing the same spot over and over again, until I finally asked for the tweezers and did it myself. The next morning I woke up and my left eye lid was swollen and very red. I will not be returning.

Anonymous User

I just went to Fantastic Sams in Elk River for the first time. I got a foil and haircut with Tracy. I love my hair! She did a great job, was very professional, pleasant, sense of humor, and I felt like Ive known her forever. She gave me little tips and styling ideas for me to do at home. Ive seen many beauticians over the years and nobody has ever seemed to care about how it was working out when I tried to do it myself at home. All around great experience.

Kasey Mechanick

I Will NEVER go back there! My hair was so damaged after highlights it fell out. Stylist told me it was just my dead ends that got damaged.I went home and got a better look at it.My highlights in the back are white oh and almost all of its falling out! Very displeased, I recommend you go elsewhere unless you want to invest in a wig.

Joshua Larson

Horrible customer service! First off, their website time is incorrect. We walked I t here at 5pm on a Saturday and they said they were closed. Clearly the website says 6pm. Goodbye Fantastick Sams....you just lost 7 customers. DO NOT GO HERE. The lady was extremely rude about it too.

Becky Roemhildt

I went with my 2 children 3 and 5 years old, got my 5 year olds hair done first wasnt bad, my sons hair I told her to do a one on sides and a 2 on top my sons hair is shaved all one length I was mad , not happy will never go back other than to get fixed not recommended

Casandra Sanders

Color is what I asked for after repeatedly explaining I didnt want something else, but the hair itself is nothing like the pictures I showed. Its to short and overall just not what I wanted. Very disappointed and will not be returning ever again. Do not recommend.

Staci M.I

Sons hair came out good but my husbands came out just horrible. Hes gone there twice now and both times his hair looked horrible ( crew cut ). I would recommend going to the Ramsey location. They are way better. Elk river needs a lot of improvements.

Jennifer Jorgenson

I have never been here and I wont be back. I showed the lady how I wanted my hair cur and looks nothing like it. I was looking to get a angled bob and one side is angle and the other side is straighy across :/ so disappointed

Anonymous User

It was terrible Service! The hair Stylists who work there are snobby and rude. I would never take my business there again! I went to Fantastic Sams in Osseo on 83rd way N. instead. They had WONDERFUL service ASAP :)

Zach Marino

This place is awesome. They got me in right away and the hair stylist did an amazing job. It was my first time and she nailed the look I wanted. Would definitely recommend to Stop on By here for a great haircut!

Cole Kaffenbarger

Every employee was inconsiderate and arrogant with the exception of one of the receptionists. Im not sure who is in charge but this location was not run like a professional establishment.

Erica Hemmesch

Great service! I drive out of my way for the great customer experience. My hair is always exactly what I want thanks to Lea. She is the best! I highly recommend!

Michael Raskie

Always have amazing service from this salon. I get exactly what i ask for every time i go in, which about every 3 weeks.

Ryan Thomas

Having them read your notes, and put it into lehmans terms is still insufficient for these donkeys to manage a buzz cut.

Danielle Edwards

Eyebrow waxing is great! Fast, cheap, and it looks great every time!

Vera Olson

Awesome service! The ladies are lovely! And jessii is hawt.

joe zaier

Lea is awesome! Keep up the great work!

Lydia Gebhard

Very friendly and they do a great job