Address: | 35 W 8th St, Covington, KY 41011, USA |
Phone: | +1 859-431-7745 |
Site: | hjohnsonmoving.net |
Rating: | 5 |
MI
Michael Haskell
Several items were damaged in our 3 mile move. Their honest employees for the most part showed us most of it as it occurred. They refuse to do anything about it! We are looking at legal action. I have no proof they are insured and they (the claims handler)refuse to provide it nor send an adjuster. As per the contract we had 30 days to make a claim. I called 5 days after the move! Claims was on vacation so my actual claim itself went in on day nine. Use them at your peril. Also please be advised, the quote for our move was 3200.00 if they did everything and that included everything. We were told it would be half that if we packed ourselves. We bought boxes and packed ourselves, all but 12 boxes. The bill was 2900.00 and our 3 car garage was packed completely full. 2900.00 for a 3 mile move and most of it never even got into the house! Only most of the furniture made it in the house unassembled! We estimate at the rate they were going and rate of charge if we hadnt ordered them to start unloading only in the garage it would have been a 9k move. Its a shame, the movers were awesome with the exception of one whom connected the fridge water line. He cracked the plastic connector fridge side. I walked in, asked if he was done. He said yes, i tried the water, it didnt work. He turned on the water at the wall, it worked. Later when it didnt work i learned he had turned it back off. I turned it on, water started leaking everywhere, so now i knew why he turned ot off. Things get broke, scratched, damaged. Its part of moving. Its why you are supposed to carry insurance. Good luck, safe travels.
JU
Judi Grefer
There was a bit of a hiccup in the moving plans after the truck was loaded. H Johnson was very accommodating and stored everything until the problem was resolved. I highly recommend this company for the your upcoming move!
TA
Tarica Little
Being storing with this company for a year and they have worked with me on payments and the staff is so friendly they have helped me out so much
MA
Matt Wielgos
Doing business with integrity.