All My Sons Moving & Storage

3010 Harris Ave, Cincinnati, OH 45212, USA

Address:	3010 Harris Ave, Cincinnati, OH 45212, USA
Phone:	+1 513-579-9600
Site:	allmysons.com
Rating:	3.5

Location

Photos 100

Reviews 6

Jai Houston

Theyre cheaper than Two Men and a Truck. It was $119/hr and Two Men and a Trucks two man crew was $189/hr. I did not get packing services. The quote process was rather smooth, and of course they try to upcharge you to get three men. Once the appointment day was finalized, they reservation was made with $50, then three days before the move they gave me my 2hr window if arrival. They arrived towards the latter end of the window. Pros: Timely, prompt - they called when they were on the way. The guys were friendly and knowledgeable. They loaded and unloaded the truck in a very timely manner. Super objective, asked where I wanted different items. They packed the truck well, nothing was damaged. Cons: They charge the hourly rate for travel to the pick up location and from the drop off location, i.e. when theyre on the way and when theyre done. There is a $50 materials fee, even if you dont need packing services. It would be nice to know the arrival time when I pay for the reservation. After I requested a preliminary online quote, they called me like 5 times a day, no joke, like back to back and left voice mails each time. After I reserved my move, they called like once or twice a day for a couple days, trying to get me to upgrade to a three man crew, including the day before the move. Im not sure if my bed was put back together properly, its really wabbly. They nicked the wall at the new location a couple times. Overall, good experience. They got the job done, theyre less expensive than their competition. Id use them again.

Dan Ramsey

Our moving experience on March 24 was overly positive. The movers were on time and they were courteous and accommodating. Our things arrived in good shape with only a few minor dings and scratches. However, two things gave us concern. First, we chose All My Sons because their estimate for the move was almost too good to be true. It was half of what other movers had projected. However, once all the standard fees and the actual hours of the move are added on, the final cost will probably be comparable with other companies or maybe more. Second, please use extreme caution if any of the All My Son employees express interest in buying items you might have for sale. We had beautiful living room furniture, which we agreed to sell to one of the workers on moving day at a lower price, even though we had others interested who were willing to pay more. He picked up our furniture early with the understanding that he would pay us the next week, but then he could not. We agreed to exchange money the following week, but since then he no longer answers his phone and does not respond to my texts. It would appear that he has no intention of fulfilling his end of the bargain. I do not believe this is consistent with image the company wishes to project. If any of All My Sons employees offer to buy some of your personal items, make sure you have the money in hand first or you may be cheated just like we were.

Sabrina Piccirillo

My movers were scheduled to be at my house between 8am and 10am. When I received my time window two days prior to my move date, I was told movers are dispatched at 8am and it should take 45 minutes to get to my locations, making their arrival time between 8:45a and 9am. I received a call the day of at 8:44am saying the movers for my route had called off and I would be pushed back later in the day; the gentleman said he would call back with an estimated time. I waited an HOUR (9:44am) and had to call him back myself. He said this sort of thing is out of his control...no sir rain or traffic is out or your control- not company staffing, having enough people to cover your routes is directly IN your control. I am told my time would be closer to noon (12pm) and the drivers would call when they are on their way. 12:30pm comes and I have not gotten a call, so I call back; I am again told that this situation is out of his control. I am now told that movers are unloading and should finish up in about 15 minutes. 90 minutes later (2:00pm) they finally arrive. 6 HOURS PASSED MY ORIGINALLY SCHEDULED TIME! And before you ask, no I wasnt even offered a discounted rate for the inconvenience! 9 hours (6 waiting & 3 moving) + $650 = staying up until midnight to unpack the boxes that shouldve been unloaded by 11am.

Kenya Smith

Thats right, NO stars at ALL (oh, I guess I have to GIVE them ONE. How about you get ONE star for the fact that I get to post this)!!!!!!! I am a firm believer in "to each his own," but when you order a service, this means you expect it to be top NOTCH!!!!!!! The movers get there to load everything at my house and all is fine there. We are really good tippers, so we go to get the young men lunch, drinks and take money out of the bank for their tips. Upon arriving to unload as were handing them a Gatorade at the door of the truck, what comes billowing out?!?!?!? Marijuana smoke! Not only did we have to wait for management to arrive to unload the truck, one guy had the NERVE to have an attitude when my girlfriend is visibly upset. Definitely NOT cool. Jesse who is one of the owners came to supervise the rest of the move. Thing is, it could be MUCH worst because the police could have been called but was not. How are YOU going to get an attitude over a situation YOU caused? You couldnt wait until the end of your shift for your recreation? This review will stay here until this situation is rectified in FULL!!!!!!! As a matter of fact, it will be copied, pasted and saved to send to other review sites.

Amanda Tschofen

AWFUL COMANY AND TERRIBLE SERVICE - The movers werent able to get my couch into my new place. I had to call someone else to get the couch in my place after paying over $1,000 to your company. I have attached a picture for you of my couch in my new place. They were very negative and also claimed they wouldnt be able to get my box springs into my place which came in no problem. They also took over an hour to get from my old place to the new one which is a 10 minute drive. After telling them 3 times where to park as a building policy for moving they still attempted to come in the front door and were told by my new neighbors they had to move (taking up more time.) I also had a moving elevator at the place I was moving into and they were able to start and stop it but kept using the other elevator (taking up more time.) They should be trained better on how to move items into the elevator and into places. That is why I hired a moving company that is supposed to have professional movers, not to pay a company over $1,000 and then still have to call in additional help. I need to be reimbursed for all of these issues I had. Also broke a mirror of mine

K Ras

Ill first give thanks to the actual movers. The two men were efficient and friendly. Overall, the company has some serious communication issues. The day before the move I spoke with someone who told me the movers would be at my place btwn 11a-2p. By 1:45 I called and asked if the men were on their way, in which the gentlemen on the phone said that the driver would give me a call and that they were on their way. 45 mins later I called back bc no one had shown up. Jason told me that the crews truck broke down and another crew was going to come out instead. No one bothered to let me know. Jason later called back and told me that the new crew who was going to help me out was going to get a quick bite to eat before stopping over. I was pretty ticked off bc my entire day revolved around these people. I had to do the calling and I had to wait to move my stuff after 4pm! The lack of communication with this company is absurd. I had to ask for a discount bc of the situation. It was never even offered to me... horrible costumer service. Oh and the discount was $10 off. I have no complaints against the movers but management is a disgrace.