Address: | 1250 E Broadway, Louisville, KY 40204, USA |
Phone: | +1 502-583-4724 |
Site: | smithimportedcarservice.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Jon Martin
I have not even had my car worked on by them yet and I can already tell they are great people. I called to get a quote on a part that I know needs to be replaced and instead of trying to take my money, they tried to help me out. The guy I spoke with looked up my car and issue to see if I could get Honda to cover it under warrenty because it is a known issue and Im just slightly out of the 5 year mark. He then also told me the estimate (which was comparable to everyone elses) and that it would be best for me to go with the Honda dealer if they are around the same price so that I can fight for Honda to help cover it. He even advised me of who I would need to speak with for the best outcome with the warrenty. Id give them my business any day.
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San Pat
Sincere, honest and timely. This is what a mechanics place must be. I was told by a local Honda stealership that the rear ignition coil was bad and it would cost over 800 dollars to repair (parts and labor). I questioned the high cost and the stealership person said that to get to it it will be a while. I was looking for an alternative and found this gem. All the Google reviews are dot on. If you fancy the leather chaired lounges, the suited salesman and the free coffee this might not be for you. But if you want quality work done you will not miss a thing (while saving money)
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Morgan A. Weinrich
These guys are fantastic! Most of our family takes their vehicles to Smith Imports. They are honest, fair, and I am happy to say that as a woman who doesnt know a great deal about cars, walking in to a mechanics shop alone, they have never cheated me. And I have double-checked. My car is OLD and they could totally take advantage of that, but they never have. I have been taking my 1997 Subaru Impreza Outback Sport to them for the past 8 years. No complaints!
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Matthew Fillipps
This was my first time going to Smiths Imports to get work done on my Saab. In this particular instance, I had a cracked coolant reservoir that needed to be replaced. Not an easy to find part considering the fact that Saab is out of business, but Mark called around, found the part, and had it replaced the next day. The car is running great and Ill definitely be back if I ever need any work done on the car again.
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Christopher Robert
Great and reliable work done on a consistent basis, and the best customer service around! They are always able to squeeze me in whenever Im having any issues and have always honored any warranties without any fuss or hassle. Convenient location and shuttle service to drop off for the day. Always extremely satisfied with my experience and never feel like I am getting swindled for services I dont need.
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Nicholas Brasowski
Mark Smith is an honest hardworking guy who has always gone the extra mile to help me out with car repairs and issues. Weve had towing companies damage suspension components and he gets right on the phone with them to have them pay for the damage. We had a car with a bad transmission that he spent a whole day diagnosing and didnt charge me a penny. really great shop.
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Martin Raff
This family owned and operated car service is reliable and provides knowledgeable and honest automobile repair. Not only do they know their automobiles, but they back up their work and are always above-board in their assessments of your needs. Cannot say enough nice things about having a car repair facility which is always thorough in evaluations and mechanics.
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Mayank Gupta
Mark and his team are the BEST! Very honest, nice, and friendly. Very reasonable price! I have been going to Smith Imported Car Service for over 3 years. I am 100% satisfied with their services. They repair a variety of brands not only Bosch.
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Charlotte Reed
Honest and thorough service. Work hard for solutions without overcharging. Theyve really helped me out of a pinch on two occasions going above and beyond to get me back on the road with super-fast turnaround. True value and stellar work.
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Bob Hillerich
Ive been to Smiths many times over the years with different cars and each time the work was done in a timely fashion for a good price. Id recommend that if your car is in need of repair, take it to Smiths. You wont be disappointed.
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Antoinette Smith
I chose to have the factory maintenance on my VW done here instead of the dealership. I saved hundreds of my valuable, hard earned dollars! The staff was friendly and they did a good job. I will definitely be a repeat customer...
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Alex Davis
Best repair shop ever. These guys will not do a repair if it is not needed. They are honest as the day is long. Theyve done work on half a dozen vehicles for us over the years. Extremely professional and reliable.
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Keith Duncan
Honest work at a honest price.. i will be a repeat customer for years to come.. thanks Mark and DavidZ
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Bill Jordan
Excellent service, exceedingly knowledgeable staff, reasonable prices, always right the first time
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Sarah Gorham
The Smith Brothers have been our go-to mechanics for almost thirty years. Theyre the best.
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Dianna Ott
Ive been a customer for 20+ years. Wouldnt take my Hondas anywhere else!
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Zachary Hedrick
Excellent, honest service. Wouldnt go anywhere else.
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Dru Brown
Great honest service and fast!
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Bodyworks Medicine
These guys are great!!
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Robert Reese
Professional Service