Address: | 6309 Preston Hwy, Louisville, KY 40219, USA |
Phone: | +1 502-966-5166 |
Site: | transmissionrepairlouisville.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Wade Barnes
Aamco on Preston replaced the transmission our Lincoln LS. It cost $2050 which was expensive based on their initial estimate of $1600-$1800. And when they dropped the exhaust to remove the transmission, they failed to unattach the wiring to the O2 sensors. So all the wiring was "ripped-out". And when we started the car at their shop (first time since they did work) a light about the O2 Sensor came on. It had NEVER turned-on before. We pointed this out to them and they IGNORED our complaint. They just stared at us like blank zombies. The next day the car broke-down on the highway and we recieved a quote for $1082 to replace the 02 sensors and wiring system. We complained to Aamco and they refused to take responsibility. Fortunately VISA is charging aamco back for the $1082 its costing us to fix the parts they damaged. So if you are asking me, I will tell you to avoid this shop. They did not stand behind their work. Mistakes happen, but it is how we respond to mistakes that makes a good shop or bad shop. This is NOT A GOOD SHOP!! !!!! AVOID !!!!
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C North
Recently bought a car with a CVT transmission that started making noise. Luckily I bought a 3rd party warranty policy through my credit union. Staff was excellent in diagnosing the problem and working with the warranty company to quickly get the proper approvals for repair/replacement. With final approval coming on a Friday, I was expecting to be without my car until at least mid-week. But they were able to acquire all the parts needed before hand, and I had my car back the next business day! THANKS GUYS!
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Anonymous User
We were visiting Louisville from Omaha when we had car trouble. We took our car to another place in town and they could not determine what was wrong with it. Herb and the staff at this location thoroughly examined the car, discovered what was wrong with it, and stayed past closing time to fix it so we could get on the road and back home. They were extremely knowledgeable, professional, honest, and caring. We were very appreciative of the help we received at a very reasonable price.
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Wayne Dunn
Yellow Cab & Ambulance of Louisville has used this Aamco store exclusively for more than 3 years with excellent service and craftsmanship. Store management is courteous, prompt, & honest, all traits that vendors should strive for every day. I highly recommend to anyone with a large Fleet or a single vehicle with transmission issues to not waste time with other transmission shops, this one will treat you right the first time!
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Anonymous User
Herb Scales & AAMCO Transmission saved the day for me. Had just sunk 5K into having engine rebuilt. The following week transmission went out. AAMCO not only honored the life time warranty but did a great job & had it done as quickly as possible. Certainly looking forward to doing business with them in future & highly recommend to any in need of quality professional service.
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Anonymous User
Well it took 2 days but I got my car fixed for $1130 LESS than what,someone else was trying to charge me to rebuild my transmission instead of just fixing the problem. Im sooo greatful to them for not taking advantage of me because im a girl. I definitely dont know about cars but Id rather pay the lesser price any day. Thank you soooo much Aamco guys!!!
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jill gothard
I have had several services performed at this AAMCO Transmission shop. Herb, the owner, and the mechanics were very friendly and knowledgeable about the services they offer. I would recommend this AAMCO business to anyone that needed assistance with their car repairs. I look forward to doing business with them in the future!
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Anonymous User
John has the best automotive customer service in town bar none!!! His prices are very reasonable and his mechanics are very experienced. From the moment the car is dropped off, till the time it is ready for pickup, they are professional all the way. Hes an outstanding guy and I would recommend his auto shop to anyone.
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Anonymous User
Paid nearly $500 to fix my car because it was shaking really bad... Day after I got it back it started shaking again, took it back to them and was informed that I needed to pay another $300... "They thought this part might be bad but fixed something else to try and save me money" not happy at all
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Shandrea Montgomery
there services are horrible the owner rude and unprofessional they did not fix my car and charged me almost 2000 dollars ripped me off for my car and made problems with my car ... my car was better off before i took it there ........i repeat dont go there.... they are a huge disappointment..
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Juan Thomas
I took my Chevrolet Impala to AAMCO yesterday and spoke with Herb and let me tell you, this guy knows his stuff and he is super professional and extremely helpful!!! I recommend his services and AAMCOs services to ANYONE that has ANY service issues with their vehicle.
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Anonymous User
Went into Aamco to have my Dodge Pickup looked at and the service manager was very friendly and took the time to walk me through what was wrong with my vehicle. I would highly recommend these guys to anyone. Great Customer service....
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Dan Wheat
Herb tuned-up my grandsons Honda Accord. It was running rough. When I left the car was like a new one. The cost was very fair and the service is great. I would recommend this total car care service shop to all my friends.
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Jon Shontz
Needed work done on my wifes 2001 Volvo. Good work. Fair price. Felt like Herb was honest, straightforward and didnt try to get me to do work that wasnt needed. Would not hesitate to recommend to friends.
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Beau Bruce
I recommend if you need transmission work done take it to Herb. The shop is well kept, they do what they say they will do, on time and dont mess with the quoted price. You cant ask for much more than that.
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Jake Wagoner
We Were out of Town our transmission went out called these guys and the price was great and they took care of us quicker than expected. Great Experience Highly Recommended Cant Thank You Guys Enough.
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Staff
I use these guys for my business work. We do multiple transmissions a year. You wont find a better priced shop in Louisville. Call Herb and he will get it done right the first time.
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Michael Rediker
Woke up to my car not starting, by the end of the day Ive already got my car back. Great service, great people, will definitely be coming back if my car ever needs anything again.
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Adi Maljisevic
Had my transmission "rebuilt". Had to take the car back 4 times and each time they had to drop the transmission out. They were never able to get it fixed. Stay away!!!
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Alexander Meincken
Great service, great price, fast and friendly. Herb and his staff did exactly what he said he would in the time he told me. Would definitely recommend. Thanks !
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Jim Meyers
The Preston AAMCO management really helped me with an issue I was having and offered some great advice. Extremely friendly and professional.
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Richard Baker
They do great work! Would recommend them to anyone who was looking for a quality transmission repair shop
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Bill Zani
No surprises is what I like! Estimates matched the final bill and the job was done ahead of schedule!
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Mark Hunter
Great experience. Mr. Scales & staff are very professional and courteous. Highly recommend them.
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Chris goodman
Great service man of his word have already sent a few friends his way and the loved it also