Uptech Computer

11501 Plantside Dr, Louisville, KY 40299, USA

Address:	11501 Plantside Dr, Louisville, KY 40299, USA
Phone:	+1 502-261-0871
Site:	uptechcomputer.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 8

Reviews 17

Will Modrall

I dropped my lap-top off with Uptech nearly a month ago, and just now got it back. My lap-top was generally slow, so they said theyd clean it up and run some diagnostic tests. As discussed with the technician when I dropped it off, I expected a call with an estimate before any work was done. Nearly three weeks after I dropped my computer off, I hadnt heard anything. I called, and all I was told was that my bill was going to be $50 (Very expensive for the amount of work they did). They hadnt called and given me an estimate or anything before completing work on my computer! I finally pick my computer up, and when I brought it home, nothing worked! I couldnt open my browser or any Microsoft programs (One-Note,Word etc.). I called and told them about the problem, and instead of apologizing and telling me to bring it in for my warranty, the technician tried to run me through a potential fix over the phone! Why would I pay an IT company to fix my laptop, only to receive it back broken, and then be told how to fix it myself!? Overall, VERY poor service, and lack of ownership in their work! I certainly would NEVER even think about using Uptech again, and would NOT recommend their services to anyone else!

one4uofk

Toshiba corporation emailed me this as a authorized service center for a Toshiba laptop that is less than 30days old. I went to the store and the greetings to start was less than respectful. I asked the person the question about getting some factory service and repair. This not so ??person said that they would not touch the laptop that Toshiba said they would service. So now for a laptop less than30 days old with a Warrenty and the extended warranty bought at office depot. So I have to pay $30 dollars they say to keep their warranty for repairs of their defective product. The cost of the product that i paid for and can not use now is $ 941.57. Toshiba and office depot along with Asurion data is not a product or service i would recommend to anyone......

Becky Mahoney

My computer was still working but it had slipped off the couch and had come slightly apart at the seam in one of the corners, just enough to prevent plugging the electrical cord in. I was told that it would be a minimum of $50 in parts and $100 in labor. I decided not to leave the computer. I had a friend who works on computers look at it and he was able to fix it in a matter of minutes for no cost at all.

Cassie Hof

Took my laptop in after husband dropped it on the charger port side while it was plugged in, caused interior damage that they were able to fix, but also broke the plug. The repair was inexpensive, and they informed me they could sell me the plug but I could get a cheaper one at battery plus since they bought theirs in such large bulk. Honesty goes a long way! Send everyone who asks to them!

James Bland

3 days after dropping off my computer at Uptech, technician Josh went through my computer accounts. He found that I had a LinkedIn account. He then went to my profile on LinkedIn. LinkedIn alerts you to everyone who accesses your profile. The only way he could know that I even existed was by going through my computer. What else did he access? I feel very VIOLATED!

Kelli Bone

We dropped our printer/fax machine off for repairs. They replaced the broken print head. Once we got it home, the print head had punctured the ink to the point it was leaking everywhere. We took it back, and the owner replaced our whole machine for the original cost of our repairs. We are very happy with our service, the owner went above and beyond.

Antoinette McGruder

This was my first time taking my computer to a shop to be fixed and I had a good experience. The service here was fast and straight foward. It didnt even take a week to order the part they needed and repair it. I also didnt think it was too expensive, I expect my computer to run a long time after this so it was a fair price in my opinion.

daniel kronk

My very expensive thrustmaster warthog joystick had stopped working and the manufacturer had shipped me replacement parts. As my experience goes im not at the level of repairing a 400 dollar joystick when i need a soldering gun to do so. Uptech had it back up and running in a day. Thanks a ton guys!

Gerry Rudolph

Took 2 laptops in for repair, one with broken screen, other just powers on but no screen at all. They fixed one in 3 days, and told me the other was not worth the price to fix it. I am pleased with their service, and honesty about fixing the other. I will recommend this place to all my friends.

Amanda Hettich

I have used Uptech Computer multiple times over the years and have always found them to be honest, trustworthy, affordable, and they have always been fast with diagnosis, estimates and repairs. I highly recommend them.

Jerry Seelbach

I have been using them for years for my personal and business computers. They have always been professional, ethical and pleasant to deal with. I highly recommend them.

Anonymous User

Angela and the other folks at Uptech are very nice. They seem to be able to fix nearly anything computer related, and at reasonable cost.

Jacob Orr

They fixed my iPhone 6 really fast while I was on vacation they had it ready by the time I got back and works like new.

Raymond Wilhelm

I have used Uptech since they were on Hurstbourne Parkway .They do. an excellent job. I trust Josh completely

Stephen Kanfield

Fast knowledgeable staff! In and out in five minutes with what i needed

Ben Stivers

These guys are fantastic! I recommend them to anyone!

Kitten5928

My experience was good... Quick service!