Sean T. Custom PC

Address:	4212 E 25th St, Columbus, IN 47203, USA
Phone:	+1 317-660-1189
Site:	seantcustompc.com
Rating:	4.8
Working:	8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM

Location

Photos 6

Reviews 7

Toxicbloodpool

I hired Sean to fix my computer in June, which was a laptop that needed the motherboard replaced. He bought the wrong generation of the motherboard, which is where everything started going hay wire. He convinced me that the motherboard would work, and even got me to agree to change the parts needed to make the motherboard work. After all was changed, the keyboard wouldnt work right. So he tried to update my computer and bricked the motherboard. He then supposedly found a device to reprogram the motherboard to get it working, which he did, but the keyboard still does not work, and he told me he thought he put the wrong programming on the motherboard, which he thought was the "factory model" and not the OEM model programming. It has been OVER 6 months since I have taken my computer to get fixed, and my keyboard still does not work! He completely messed up my over $2000 laptop, and now I cant even get ahold of him. I have tried calling, texting, emailing, and havent heard from him in over a month!. Nice guy, but it looks like I am going to have to go to small claims court to get my money back or get him enough motivation to fix my computer right. In my opinion, stay away, because this is ridiculous, and I specifically asked him to have this fixed in a timely manner as it is a computer I do my business on, and it has been hindering me for months. Very poor business experience.

Tami Campbell

I highly recommend Sean for any of your computer needs. After my external hard drive crashed on me, I thought that I had lost years and years of my pictures that I had failed to back up. I immediately went on the search for a data recovery specialist. Sean responded to my Thumbtack within seconds. He helped me feel at ease and hopeful without setting me up to be disappointed if recovery was not an option. He started at work on my HD within hours of our initial conversation. Sean would text me during each step in the diagnostics as well as during the recovery process. He gave me detail descriptions and quoted very accurate prices for the complete recovery, parts and labor. Sean was able to retrieve each image from my old HD and restore the pictures onto a new more reliable HD. Sean also took the extra time to recommend a good back up solution to preserve my cherished memories and important documents. Sean is very knowledgeable and extremely professional in every step of the experience from drop off to pick up and beyond. He followed up with me immediately to inquire if my new equipment was working properly and if I had any questions about the setup of my new hard drive. Again, I highly recommend Sean for your entire computer needs. He truly saved and rescued my prized images. I will be forever be grateful for that.

Bennie V Crowell

Sean T. Custom PC did an amazing job with a new system I had purchased, I had bluetooth issues trying to connect to a Klipsch soundbar. He fixed it in a few moments and gave me a desktop icon to switch between the soundbar or a Klipsch PC stereo. He was also able to get a monitor hooked up I couldnt get to work. He shows up on time, is very experienced and courteous. He went into my web browsers and optimized them for speed, cleaned out the junk on my PC, did a complete tuneup of my system and suggested upgrades to make my system faster. The rates are extremely reasonable. In a couple of hours, Sean solved all speed and connectivity issues I called him about plus did a complete tuneup of my system to make it extremely fast and reliable. He also offers remote support when needed. Its one stop shopping having a technician who can completely optimize a system, make you and your devices secure on the internet and leaving me much better off than when I started. The work is top notch and with his advice and suggestions, you wind up getting more than you paid for. I recommend this service to anyone who needs to make their system faster, cleaner and more reliable. Even like in my case where you have a brand new computer.

Daniel Vaughn

I found Sean to be extremely helpful, professional, and knowledgeable. I was in a bind; while studying for the Bar my cat threw up on my MacBook Pro and fried the keyboard (I forgot to mention it was the day before New Years Eve); most stores I called were either closing early or already closed for the holiday and wouldnt even get to my machine to diagnose it until after the New Year. Sean allowed me to come to his shop that evening; and, he started developing a quick action plan while I was speaking with him during our initial conversation--and executed it flawlessly. I really feel like he went up and above the call of duty and I would have not gotten such specialized service had I gone to a big box store, or even an after market repair shop. I should also mentioned that he warrantied the repair and has responded to a few text messages Ive sent after the repair; service after sale is a lost art these days! Great experience all around. Before going elsewhere, you would be well served to speak with Sean first!

Maziar Aboualizadehbehbahani

I had a Macbook Air 2012 (my professors laptop) with a broken monitor (the issue was horizontal black lines on it). Send its picture to him then he advice and ordered the part. Ive pay that online and as he get the part, we schedule a time and I bring laptop to him. The service was awesome, and pretty fast. He replace the whole monitor and tested that and Ive paid him after test. He was a very nice and trustable man and I really love this service. ----------------------------- My Dell laptop was died (something was wrong with GPU) and here repaired that very good. It was a miracle to fix that without replacing the motherboard. So just believe in Sean. He is Awesome. ----------------------------- If you need some service which is covered by him, dont hesitate to call or text him. He is awesome!

Anna Schink

My Macbook Pro (2010 model) has been on its way out for a while, but it totally crashed in the middle of a work project with a tight deadline. Sean was able to take a look at my computer and restore the data the same day. His rate was more than affordable considering the amount and complete integrity of data he recovered as well as the extra work and stress I was able to avoid. At every step of the process, he was straightforward, professional, and informative. He provided options for data storage and recovery and computer repair and replacement. I dont know much about computers and worried this would be a stressful and expensive process, but I couldnt have asked for a better experience at such a critical time. I would recommend Sean to anyone in need of IT services.

Captain Kent

Sean re-installed win7 and optimized my gaming pc in a very short period of time. It was short notice and he got me in the same day. Drop off 7pm; pickup 2pm next day. Thats fast! And then I go and screw things up while playing with the bios. Sean was unavailable for a few days, but once he was available he jumped right on it and started working. He then proceeded to work on my pc, via remote access, for quite some time getting things back in order. Truely, above and beyond good service! Recommended for all levels of pc users, from your grandmas to the extreme pc gamer.