Michel Tires Plus

Address:	669 Knox Blvd, Radcliff, KY 40160, USA
Phone:	+1 270-506-0522
Site:	local.tiresplus.com
Rating:	3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed

Location

Photos 12

Reviews 17

Edward Sargent

My wife had a repair perform on her vehicle a couple of weeks ago. A week later the same noise problem resurfaced. She took it back to get it looked at and they installed a new bolt which probably did not need to happen and was charged $150. They also rotated the tires probably just to feel justified in what they charged initially. on April 24, my wife was driving her car and the noise began to resurface. My wife was worried as the noise increased drastically after driving the vehicle for 20 miles or so. We were attending appointments and had to cancel because the noise from the vehicle. On our way home, I had to put on the emergency flashers and slowly creep towards home 20 miles away. Another vehicle notice that our front left tire was wobbling. We were fortunate to be to pull over into a parking lot. Once we did that, my wife got out the care and told me to go forward and saw the tire was wobbling. She then check the lug nuts with her fingers. all of the nuts were loose. We tighten up the lug nuts and the problem was resolve. We have 2 autistic boys at home and we are all they have. If something were to have happen to us, our children would have been helpless. They depend on us totally and incident like should not have happened. I recommend that if you have to get repairs performed on your vehicle, go somewhere else. This business is about making profit. If they dont make a big profit from you, the work they perform on your vehicle will be substandard. You may live or not to regret it. Go somewhere else if you can afford to. Signed Very Upset Customer :( :(:(:!!!!!!

Chris Arnold

Dont buy from this place. The guy at counter listened to me explain that there was an up-and-down movement coming from the rear of my truck. Within 5 seconds of looking at the top of the 1-year old Firestone tire, he informed me that I was wrong about what I felt and that my truck caused the uneven wear pattern as opposed to the tire being out-of-round. Therefore, they would not honor the warranty. I asked how he knew what Id felt, and he proudly proclaimed that his 17 years of experience meant he didnt need to bother with riding along or putting the tire on a machine. There was no point in arguing with him. I just thanked him and went to Firestone in Louisville who told me that a shifted belt caused the oscillation I felt, that I was right about it being out of round, and that it would account for the abnormal wear on the tire. It was a manufacturers defect and would be replaced under warranty. Stay away from these guys. They do not care about their customers!

Anonymous User

Horrible service. I took my wifes car to replace two tires and ended up buying 4. They said she needed a front end alignment but she really di not need one. They showed me a data sheet that reflected the front end work that needed to be done. Upon completion of the work i requested to see the data sheet showing the work was in fact complete. They brought o ut a different data sheet than the original. It seems that mechanics entice people who are unaware of what theyre looking at. when the work is complete, theyll show you a different data sheet and youll never know. The stor manager and mechanic became upset becuase I questioned their work. Never again will I use this company. BIG "O" Tires has just earned my business!!!

Kathy R. Binns

During my visit two times ago, they FORGOT to add oil to my car, so it wasnt long before my engine light was on; fortunately, I noticed this in time to avoid any major issues. During my visit yesterday, they didnt top off or check any fluids, even the ones they say they do according to "company policy." I wont be going back. The people who work there are nice, often offering discounts, but they seem to work too quickly and, if they can get away with not doing something, theyll try.

Draco Drouillard

Tgey tried to scam me out of 1200 saying 5 of my 6 ignition coils had failed and my 6th wssnt far behind. I took it to another mechanic and they replaced a sensor and did a tune up and mt car was fine. Dont trust them you will get screwed and before they disclaim this i maintained ALL quotes and documentation from them and my other mechanic and i have the full history of maintenence ever done on my vehicles to back me up. Signed, A very disgruntled and disgusted potential customer

Joshua Winfrey

Positive Outcome with trouble shooting a starter/starting problem with the car. The price was fair given the work involved. I was happy with the solution. It may be hit or miss with the technician you get. But keep in mind that this is a business and not a free service shop.

James Poustka

They have great price and amazing customer service. The guys there will go above and beyond to get you what you want. If they dont have it they will get it. If your on a budget they will find something that will accommodate your financial needs

Ashton Metevier

Staff is often rude. More than once we have picked up our vehicle to find things are not put back, or that things have been disconnected under the hood when all we had done is the breaks. Not to mention their prices are sometimes unreasonable.

Anthony Dierickx

Great staff. Along with other family members, have been going here for years, and will continue to do so. They always get me scheduled in a timely manner, or work me in when I need it. Great service + quality work = longtime customer.

Daniel Durapau

To the point. Gentleman at the front counter had to order tired for me, told me that they would be ready at 330, I showed up and they went to work. 30 min later I was on my way. Good work. Thanks again, I will be back.

Elijah Matthews

The best place to get your vehicle worked on. Always treated with kindness. They recommend what you need with a fair price.

Rick Crouch

Employees make you feel comfortable about the work theyre doing. That gives me reassurance, and I like that.

Stacey Rowell

Customer service was terrific- Friendly and professional.

Tamela Raley

Awesome place great customer service and great prices!!

Linda NIEMILLER

Tires reasonably priced, good service

Caleb Likens

Great service