CubeSmart Self Storage

4901 E Texas St, Bossier City, LA 71111, USA

Address:	4901 E Texas St, Bossier City, LA 71111, USA
Phone:	+1 318-747-0083
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 27

Reviews 38

Kimberly Rich

The Best Customer Service! In a time where good customer service is almost non-existent, it was very refreshing to meet Ms. Alexciya. She was super nice, professional and extremely courteous. She went above and beyond to assist me with my rental, a flat tire I had on the day I was to return the truck and gave me the best customer service. I even changed my rental three times and, in the end, had to pick up the truck on the same day I called the third time. She found a car carrier for me and called me back to let me know. Everything was hooked up, parked and ready to go when I arrived. Alexciya is great employee and employees are the face of any company. So, right now, CubeSmart is looking really good;-)

Sonya Reitmayer

I have nothing but positive things to say about Alexus. We were traveling cross country and not sure we could arrive during working hours but Alexus stepped up and made it all work for us. She understood our time restraints and made a possible untimely situation perfect. By her going out of her way, we were able to move our stuff and stay on schedule. She definitely understand customer service and makes it a priority. Thank you Alexus for being a "perfect gem." I would recommend Cube Smart to others without a question.

Yakeanna Arrington

This has by far been the worst experience I purchased a unit on 7/15/16 never used it exactly 5days later I called the manager about a refund she contacted their corporate office and was told they could refund me via check about 60 dollars of the 120 I paid. I havent received a check or a return phone call from a manager or anyone from the corporate office.

Tommy Thurman

I am very pleased to say that Cubesmart has addressed all previous concerns I had regarding a past misunderstanding with our storage unit.They handled the situation professionally and resolved all issues promptly. We just upgraded to a larger storage unit and are very satisfied with the fast, courteous, professional service we were provided. Thank you.

Tim Starks

The two young ladies at this facility were very pleasant to deal with as they exhibited the type of friendly, courteous service that ensures I will be telling anyone I run across who is looking to lease a storage unit to go see them. Thank you girls for your assistance in making certain I enjoyed making the decision to deal with you.

Amy Russell

Made my reservation online and received a very friendly call asking if everything was ok on the reservation and if I had any questions. Later on I did have to contact the office and spoke to one of the nicest people. All my questions and concerns were answered. I recommend this business to anyone needing to use a storage company.

Kari Mae

Moved into the area a few months. Having a need for self storage on the budgeted side, we found CubeSmart. The staff are friendly and extremely helpful when looking for the best option for you. The unit we eventually ended up getting was clean and well maintained. I would definitely recommend this place to anyone on a budget.

Bart Stagg

Needed a storage center close to the interstate for my business deliveries. Reserved a space with CubeSmart two weeks ahead of time. Visited site to sign contract and found a very well-run, clean, and efficient operation. I look forward to utilizing this location to help my business.

Matt Williams

Every time Ive had any questions or anything theyve been extremely helpful and always willing to help out. Alexciya is amazing to deal with and helps out in any way she can. If youre looking for a storage facility I highly recommend giving them a call especially this location.

S. J. J. S.

Super location, easily accessible storage units, clean and friendly, professional staff. All units have drive-up loading. Kelly, the office manager is easily accessible and very knowledgeable. And very good pricing, I could not be happier. Thank you CubeSmart!

Kay Carroll

We moved into Villaggio last month and are storing our belonings here. I didnt see any other reviews, so I wanted to let people know that this is a nice place with nice people. Richard, thanks for all of your help and welcome to town! -KC

M Morrison

I ordered my truck online showed up at the time I was supposed to pick it up they held the paperwork ready and I was in and out in 15 minutes or less when you get done you just drop the keys in the mail slot easy

slewandredeye

Courteous, helpful and thorough staff. Office and property clean. Very competitive pricing. I appreciate a well run operation - gives me confidence in storing my items with them.

Robyn Goletz

Very friendly service! I forgot some very important papers (under the passenger seat) in our rental truck. Thankfully they found it and the important papers were returned!!!!

Dawn Dmcgowen

very understandable after i rented a unit too small and had to upgrade, excellent pricing and wonderful customer service from all the people that work here! Thanks Guys!!

brandon baylot

Amazing professional and fast great prices and wonderful discounts!! My 10x20 with insurance was first month free and 80 bucks a month love it

Margaret Judice

The manager is always helpful and friendly. They have storage units in multiple different sizes and moving trucks.

Linda Lou

It was fun and easy to get my unit. The lady who helped me was funny, charming, and nice. 10/10, would recommend.

Cindi Brumley

The ladies in the office are so sweet and professional. Will only use cube smart at this location for now on.

Ron Cotsopoulos

The staff is very friendly and the property is well kept. Just wish they would make online payments.

Ken Sousa

Extremely easy,no fuss..Extremely clean storage unit ,Staff very helpful. Cannot say enough