Integrity Movers

95 Pleasant Hill Rd Unit B, Scarborough, ME 04074, USA

Address:	95 Pleasant Hill Rd Unit B, Scarborough, ME 04074, USA
Phone:	+1 207-613-2469
Site:	integritymovers.com
Rating:	4.7

Location

Photos 100

Reviews 7

Clayton Colburn

I found Integrity Movers by calling around at several moving companies for a quote to move a full upright piano that I had purchased on craigslist. I was given a reasonable hourly rate in which I would be charged a minimum of 2 hours. With the piano being in Portland and only needing to be moved 10 minutes away to where I lived, I was assured that it shouldnt take more than 2 hours for the move. Happy with the quote, I scheduled a time that Friday morning. When the day came, I got a call about a half hour before the scheduled time and was told that the movers didnt show up for work and would need to reschedule for the early afternoon. That wasnt a problem because I work from home and my time was flexible. I get another call later in the day slightly after the rescheduled time and was told that they were stuck in traffic and would be a little later than expected, but they were on their way to get the piano. I was glad that they were keeping me updated and was fine with them being a little later. What I didnt know and what wasnt made clear to me when I called for the quote was that they begin charging as soon as they leave the warehouse. So I was being charged for the time that they were stuck in traffic before they even reached the house to get the piano. About 2 hours later they arrive and I was very surprised to find that there were only 2 people to move a 600-700lb piano. Jim was very friendly and apologized for the delay, and described the difficulties of getting the piano out of the previous owners house. Luckily the move into my house was quick and painless. When the job was completed, I was told that the total time came to 3.25 hours, which caught me off guard. Thats when I found out about when they begin charging. Jim was kind enough only charge me for 3 hours, which was appreciated, but the whole thing left a sour taste in my mouth. Once they left, I noticed that the tires of the moving truck had damaged the curb on the sidewalk in front of my house when they drove the truck onto the lawn. I understand that some things were out of their control and there could have been better communication, but overall my feelings are rather mixed about the whole experience. Im am undecided if I would do business again.

Andrew Mazer

Ive been meaning to write this review for a month and am finally getting around to it. I seldom write business reviews, but wanted to make the effort to give a big thumbs up to the folks at Integrity. They really made our move from southern NH to coastal Maine go smoothly! The home inspector who examined our condo in Maine actually recommended Integrity, but have to admit that I chose them because their price was the best of the 3 quotes I received. Now, sometimes when you select the lowest-cost vendor you end up regretting it, but in this case I have to say that Integrity was exemplary and a pleasure to deal with. Jim and everyone I spoke to at Integrity was consistently pleasant and responsive to our questions. Just before the move, I asked them to pick up some extra items at my wifes office and drop off some furniture at my sons apartment in nearby Portland, and they readily agreed to do so for a very nominal fee. All Jims helpers were polite and careful with our belongings, and placed them exactly where we asked them to. I cannot speak highly enough about this business and the effort Jim puts into pleasing his customers. If all businesses were run this way, there would be no need for Yelp! or the BBB or Angies List!

Danielle Weigant

I had an awesome experience with Integrity Movers. I moved from a third floor condo to a ranch, both located in southern Maine. They packed all my kitchen cabinets for me which was nice to not have to do. Derek, Riley, and Bob were so funny and easy to get along with. They were the guys who moved everything from my condo and storage unit. There was a weeks time between house closings and they stored all my belongings in that time. Such a relief! Then they were so nice and flexible when closing dates kept getting moved around. They were able to accommodate perfectly when things were pushed back. Jim and Bob were the guys who moved everything into my ranch (in the pouring rain). They had door guards and mats to put on the floor too! Overall, they were very professional but also personable. I love the added touch of the care package. In the end it all came in under the quoted price. I would recommend them to anyone looking to move, it certainly made it a whole lot less stressful.

Tho Al

To begin with, thank you very much for a great service. Few weeks before the move I called and made an appointment for a site visit and a free estimate. During the visit Mr. Dan Roy came to our apartment and checked everything we had and gave us a rough estimate. Late, he gave us a final price; he was very understanding of the situation and helpful with the price. On the day of the move Mr. Jim Frati and four guys came at the exact given time for the move. The move was very easy. The guys were extremely helpful and friendly. They moved everything out of the house within no time. When we arrived to the destination they unload everything even quicker. The work in general was very clean and extremely organized. Thank you very much for a great service. I would definitely recommend Integrity Movers for future customers. - Alsaady

Judith H

Jim and his crew moved me locally, in June 2014. They did an outstanding job! After a nightmare and costly 1500 mi. move this past year using one of the big, national moving companies, I was afraid to hire anyone to handle my possessions again. I found Integrity Movers by looking out my window one day and seeing them move someone else on the block. I watched how they were handling the furniture and cartons, and was very impressed with the care they took. I wasnt disappointed when I hired them for my own move a few weeks later, to move me out of a rental and move my stored items from a large storage unit. Jim was very quick to respond to my inquiry and kept me apprised of their arrival time on moving day. I will use them again for my next move, and would readily recommend them to anyone who wants personal service.

Peggy Schultz

I organized a move for my aunt and contacted Integrity Movers. I initially appreciated their responsiveness and professionalism. Despite having a signed contract with Integrity Movers, they called to cancel a move from Maine to Florida ONE WEEK prior to the actual move. Their excuse was that another customer had canceled their move so it no longer made sense for them. Id be very careful about using them as they may cancel at any time (despite a contract) and I would consider this company very unreliable. We relied on them for a cross country move and they let us down sorely by canceling - especially so close to the actual move date. I was surprised by their seeming lack of concern by leaving us in the lurch. BE VERY WARY OF USING THIS COMPANY!

Jeffrey Wilson

This was a great experience!! First, Jim the owner was the nicest and most responsive contact we had of all the movers we called. He brought two young guys with him, both who were respectful, pleasant and extremely hard working. They were understanding when I underestimated the amount I had to move. They packed our items with care. They spent an entire day, 9 hours, working hard to get us settled into our new home. They were careful when unloading into the new home with a scratch or dent on ANYTHING. I would recommend Integrity to anyone moving in the Portland area. They are a fine company and Jim does a great job running the show.