FedEx Ship Center

7066 Golden Ring Rd, Baltimore, MD 21237, USA

Address:	7066 Golden Ring Rd, Baltimore, MD 21237, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM Closed

Location

Photos 26

Reviews 25

sadia ahmed

THIS CENTER IS TERRIBLE. The drivers are idiots that cannot follow simple instructions. I shipped food from NY - paid the ridiculous overnight shipping fees, gave very specific instructions that no signature was required and the package should be left at the door. I also explained that the food might spoil if not delivered overnight. The day of the shipping comes and the driver did not leave it at the door, nor did he knock on the door (recipients were home). I was checking tracking and noticed this, so I immediately called fedex. They told me the driver refused to go back and it would be delivered the next day. They also told me they would store the package in a refrigerator so it wouldnt spoil. They gave me specific instructions to have the recipients leave a note on the door saying its ok to leave the package at the door. The next day the again the driver refused to leave the package. I called once again immediately. The person this time around said they will not leave at the door and the package was never stored in a refrigerator because they dont have one to store it in! The recipient had to go pick up the package after it spoiled because the driver couldnt follow the simple instructions to leave the box at the door. Its not worth it to use overpriced fedex, especially this location where they dont care at all.

Janelle James

Horrible customer service. I needed package overnighted, got there right at 7:45pm and Ms. Ghetto Queen said it wouldnt go out until next day. I told her I was standing in the lobby for 5 minutes and had someone been there, I could have handed it to them before their 7:50pm cut-off time. Needless to say, I went into the "no customers allowed" area myself, found a manager, handed it to him and asked if it could go out tonight and he says, "sure, why not?" Thank goodness for him. The woman at the front shouldnt work there if shes too lazy to actually do her job.

Abhishek Dutta

EXTREMELY DISAPPOINTED WITH FEDEX SERVICE. MISSED DELIVERY THRICE.CALED FEDEX CUSTOMER CARE AND WAS TOLD THAT PACKAGE WOULD BE HELD BY FEDEX OFFICE TILL FRIDAY. SO WENT TO 7066 GOLDEN RING ROAD BALTIMORE MD 21237 FEDEX OFFICE ON THURSDAY BUT SHOCKED AND SURPRISED TO HEAR THAT PACKAGE WAS ALREADY SENT BACK TO SHIPPER. FEDEX OFFICE REPRESENTATIVE CASUALLY REPLIED IT WAS SENT BACK TO SHIPPER ON THURSDAY MORNING. IT WAS AN IMPORTANT PACKAGE AND THIS KIND OF SERVICE NOT EXPECTED FROM FEDEX.

Jessica Pinns

FEDEX LOST MY LIVE ANIMAL. FedEx does live reptile shipping overnight with special care. I moved to Baltimore a few days ago and had my snake shipped up from Florida. While I was at work, I tracked my package and it said the snake was delivered, but it was never dropped at my house, now I have no idea where my snake is. This isnt an object were talking about, this is a LIVE ANIMAL!!! How could they possibly let something like this happen?!

Joanna Rausch

My "2 day" delivery turned into 6 days... Fed ex shipping center never told my friend who was sending it from NY that they dont pick up on Saturdays or weekends period and of course Tuesday was 4th of July they were all watching fire works with their thumbs up their a****. So here I am Thursday at 9/AM still waiting for my package.... Its raining so theyre excuse for today will be "we dont drive when its raining"... **** FED EX!!!!!!

Deeb Wood

Dear FedEx you are the worst deliver company in the world. I am waiting for my phone Samsung 8 for 2 week. Your driver is the worst driver that you have in a company that does not knock on the door he just drop piece of paper say that he was there. You guys need a new manager or management. If I know Uber will deliver my phone I would never request FedEx thank you for taking your time reading this Google review..

TM 26

They delivered my packages to the wrong house. Its amazing how a two day delivery turns into a 7-day nightmare. In short words I had to drive 25 miles to pick up my packages or it would have been much longer. Stay away from FedEx as much as you can....... When I called customer service 4 times everyone apologised. I simply told all of them at customer service your apologies is not fixing my problem

Khee Jones

Im starting to see FedEx is it the leading company. I paid extra for 2day and do I have my phone yet? NOT! NO I DO NOT so DEAR FED EX IF YOU WANT TO PLAY ON PEOPLE PATIENCE AND CHARGE TO GET YOUR THINGS SOONER YOU HAVE TO FOLLOW THROUGH. I paid extra but yall doing regular timing NOT OK NOT COOL THIS WILL BE THE LAST TIME I USE FEDEX AND ILL TELL OTHERS DO NOT WASTE YOUR MONEY

Allison McGrath

Terrible customer service. I had a door tag left on my door, in a secure apartment building with a front desk where packages can be left with a person. One person working at the site, who was extremely slow and rude. Ended up not even being my package and the door tag should not have been left on my door. Very mad since the location was NOT convenient to my residence.

Jesse Isaacson

Drove here on a Saturday to find the doors locked and a sign that said gone to lunch for an hour (at 3:45, they close at 5). No time stamp on the sign mind you, so no idea how long the wait will be. If you’re down personnel you eat while you work or you take less time for lunch.

Brandon Coulson

Absolutely the worst shipping choice ever! Never had a good experience with them, packages damaged, late, and horrible customer service. One of the worst companies Ive ever had to deal with, yes even worse than Comcast!! UPS and USPS beat Fedex in price and reliability everytime.

l38767

Well I was waiting to see the complaint I see in the web if its true, but when I arrived there was none inside at the counter however it took about 30 seconds then a lovely lady came quickly and served me for less than a another 40 seconds I was on my way home.

Kenneth Hall

If Tom Hanks can get stranded on a frikken island and STILL deliver a FedEx package....then why is it taking 2 days + for my OVER NIGHT DELIVERY? ?????? And all customer service could say..Im sorry....Im sorry....SCREW FEDEX!!!!!

adolfo carvalho

Their customer service is terrible. Completely inconvenient location and incompetent drivers made it impossible for me to get my package I ordered.

Brandon Meiklejohn

Went here to pick up my package. The Fedex employee was nice and I didnt have to wait long. I got exactly what I came for, no hassles.

Brent Hott

Seems to be extremely busy at all times. Felt bad for the single customer service representative behind the counter.

Nesh Go-getter

Make sure you have your parcel wrapped up before you go. They dont ship its a processing facility.

C Norton

Somehow an overnight delivery turns into 3 days, and the representative said that is normal.

Leonardo Diaz

Friendly service, the front desk person are always attemptive to the customers needs.