Royal Auto Service

98 Willow Spring Rd, Baltimore, MD 21222, USA

Address:	98 Willow Spring Rd, Baltimore, MD 21222, USA
Phone:	+1 410-284-5300
Site:	royalautoservice.net
Rating:	4.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 3

Reviews 9

Bob DeWeese

This place is amazing! They do all of my work. Both mechanical and body work. Body shop: Ive always been happy with their work. But recently, my work van was totaled. I "bought it back" from the insurance company and had Royal "put it back together. Its a "rolling shop", so working out of my wifes pick up while it was being repaired was tough. They replaced the entire drivers side panel from the door post to the back door. And it looks like it never even happened! (I wish there was a way to post pictures.) They had me back on the road way sooner than I even expected. I was so impressed (and grateful) that I sent a half a dozen pizzas down to Royal for their entire staff! Mechanical shop: I have taken all of my vehicles there for everything, for many years. I trust them so much that I dont even ask for a price anymore. I just say, "Fix it!" They do, and I happily pay the bill! No questions asked. (If it is something that is going to cost more than expected, they still call first. But even then, I just say, "Fix it".) And its always done right. If you are looking for a good mechanic of body shop you can trust, in Dundalk, THIS IS THE PLACE!

Karen Hetrick

I truly, truly had the best experience at this place. The owner Jon and his staff (Norm and I believe her name was Rachel or Michelle) were exceptional. They were completely flexible with me; whenever I showed up, I was greeted immediately. Not only did they show actual compassion when I totaled my car, but Jon sat me down personally and explained to me all of the damages, taking at least 30 minutes out of his busy day. Yes, totaling my car was less than an ideal situation, but after my conversation with him, I realized that everything was going to be okay. I will certainly be a loyal customer as well as recommending Royal Auto Service to all of my friends and family.

Michelle DiMarzio

We have been taking our vehicles here for 10 years (routine maintenance, major repairs and body work) and have been very pleased with every aspect of their business. The customer service is extremely friendly and helpful. I am able to get appointments quickly and wait times are reasonable. They are also trustworthy, since they arent trying to sell me a service or tell me something is wrong everytime I come for an oil change (like other places I have been to). And we have had no issues with their work. Also...now they have free wifi.

Tina Justice

Took my car here for an insurance claim for body work. They were so friendly and the work was done in one week. I was shocked. I have taken my car else where in the past and it had taken weeks. This place was awesome and my car look amazing!!!! Would definitely recommend them to anyone!!!!!

Gregory Yawching

Had my Car repaired (minor damage) here, and was mainly concerned with their ability to accurately match the paint, which they achieved 100% and additionally they detailed the entire exterior for good measure...I highly recommend this service.

Jon

Very honest and genuine I wish I lived closer, they would have 100% of my business. I cannot recommend them highly enough. I dont hand out 5 stars, see my reviews. These folks earned it.

Brenda Thompson

They did a very nice job fixing my car body,and were done in a reasonable amount of time. Very good!

YUMI PEREZ

BEEN HERE FOR 4 MONTHS AND THEY ARE VERY GOOD PEOPLE AND DO GREAT WORK AND WORK AS A TEAM

Tony Gagliano

Professionals. Friendly atmosphere. Not cheating. Good. Recommended.