XDealerTechs

6465 Dobbin Center Way, Columbia, MD 21045, USA

Address:	6465 Dobbin Center Way, Columbia, MD 21045, USA
Phone:	+1 240-512-0001
Site:	xdealertechs.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 32

Reviews 11

Yvette B.

I took my Lexus in for a regular routine service. After inspection, he told me that I needed a wheel bearing replacement. I took it in the next week...he replaced the wheel bearing. I pull around the corner and my car is making this humming/grinding noise that Ive never heard before. I took my vehicle directly back...he puts it up on the pole lift and says, "Oh, Im sorry the mechanic didnt tell me that you needed to get both of the wheel bearings replaced, but you do need the other one replaced." First, how does a mechanic forget to tell you everything that needs to be done to your car? Second, If BOTH of the wheel bearings were bad...why did the car start making loud noises AFTER one of them was fixed? I have no proof that this man is lying to me...but I absolutely do not believe that he is telling me the truth. I dont know what they did to my car but the engine is very loud and there is a humming/grinding noise coming from somewhere in the car. Sometimes it sounds like its coming from the back...sometimes it sounds like its coming from the engine. He said its coming from the back. What I know for sure is...the car wasnt making ANY of those sounds before I took it to be serviced there. In his defense, he did offer me a $100 discount off of labor when I returned to get the other wheel bearing fixed. I feel like I shouldnt pay any labor cost, but it doesnt matter because I wont be returning. Lesson here...when you look on a website and all the reviews are stellar...beware. Because it means that they have taken out all of the bad ones.

Harish bhatia

I visited XDealerTechs for my car Lexus RX350(2008). My car had an issue with its theft alarm which was doing off/activating without any reason. It was happening 2-3 times a day. Lexus dealership of the area was asking for ~ $1600 for diagnosis of the problem. When I spoke to Jeff and Chris, they said they can take a look on this issue. Later Jeff found the issue with locking system of Rear Right side door of the car. He did something to fix the locking system(not replaced) of Rear Right side door. The theft alarm issue got fixed with that. It was a small fix for them and they didnt even charge me anything for this. I like their honest approach to take fix the issues. If you have Lexus/Acura/German cars, I thing this is the place to get them repaired.I bid a permanent good bye to Lexus Dealership. Thanks Jeff and Chris.

John King

On 7/1/13, I took my 2006 Acura RL to XDealerTechs for a front brake job- they were GREAT!!! My car was finished on-time as promised. XDealerTechs were VERY professional & did the same brake work for MUCH cheaper than the written quote I had just gotten at my local Acura dealer. My last brake job was done by the dealer, XDealerTechs even noticed that the dealer had installed one incorrect size brake pad retaining clip during that previous dealer visit. XDealerTechs got the correct part from Acura and installed it for no additional cost- IMPRESSIVE. Basically, I received BETTER than dealer quality and for much less than what the dealer would have charged. These guys know what theyre doing, theyll do it right, and do it for a fair price- I HIGHLY recommend XDealerTechs.

Arryn Milne

Car broke down while at work - starter failed. Had the car towed to XDealerTechs, and they managed to fix the car, and also take care of a few pre-existing issues that needed work (issues I raised at drop off, not them trying to pile on). Their quote for the work was both reasonable and met - no bait and switch. While working on the car they noticed other issues, but were up front enough to recommend taking the car to a dealer as the issue should be covered under warranty (emissions related warranty is longer than standard warranty). Im so happy that while they are quite a ways from home, well make the trip. Theyre worth it.

Amazing people! I replaced my headlight bulb yesterday with a new one and did something wrong. I went to Sears auto and asked for a quote- they said itd be $200... I decided to retry myself until someone recommended trying a small auto company. Chris said he would stay later to help me see what would be required to go in and fix it. Turns out he knew a faster way of getting to the bulb than i did and got it fixed in 2 minutes. He showed me i mistook my high beam with my low beam so i had replaced the wrong one. Super friendly, super helpful, and amazing! I will DEFINITELY be back. Thank you Chris!!!

Adam Suri

Cannot say enough good things about Chris and Jeff. The most reasonable and honest guys you can meet, its like going to your neighbor for help. I took my Mercedes into Chris for the annual service. He comes back with a list...broke it down into; I wouldnt worry about it, youll need it done shortly, and youre not leaving the shop. Of the things that needed fixed, Chris had already priced out the most reasonable parts. Chris has been extremely helpful in finding my next car. His knowledge on German cars is invaluable. During the pre-purchase inspection, he found things that the dealer missed.

Charlie Simmons

I am very happy with the repair to my old E320. The diagnosis was thorough and the determination was spot-on. There were a few things they could have sold me, but they were not high-pressure or pushy. Jeff and Chris gave me a list of things I need to be aware of, and sent me on my way. The repair was done when they said it would be, and the price was very fair. I strongly recommend this place to anyone with a high-line vehicle who is tired of dealership games.

O Ke

Great, these guys saved me a lot of money from the dealer. They know their stuff and made the right recommendation right away. They were very professional and even offered to give me a ride since I had an emergency. The shop is spotless (cleaner than any shop Ive seen). They took me in right away and performed the service within hours. If you have a luxury car (Lexus, Mercedes, Acura) take your car there and you will be in good hands.

Omar Khan

Great service and quick turnaround. Jeff personally called to let me know what was needed and what can be deferred for a later date. He worked on two of my vehicles and I had no complaints. Price was reasonable and the work was done by a guy who was Lexus (Toyota) certified tech for 13 years and worked at a dealership prior to opening his own business with another tech.

Gwen G

I am so happy that I found someone to service our Mercedes trucks without the huge price tags of dealers. They only give you advice on what needs to be done and no sales pitch. Also, I really appreciate the honest answers. For example, I needed new tires but they told me exactly where to go and who will do the best job!

lauren tevelow

Just like their name says, Jeff and Chris both have extensive experience from working at dealerships. They take the time to explain whats wrong with your car and your options--without adding pressure. Their prices compared to the dealer are incredible. Great value, great service; its a win-win!