Firestone Complete Auto Care

8016 Liberty Rd, Baltimore, MD 21244, USA

Address:	8016 Liberty Rd, Baltimore, MD 21244, USA
Phone:	+1 443-426-3047
Site:	firestonecompleteautocare.com
Rating:	3.9
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 13

Reviews 26

Jonathan George

I work for comcast and we have a company that approves all our auto work. I asked them Saturday morning to just do an oil change and check 1 tire. I come back Monday to pick it up and find out they apparently put in a ticket to do a brake job and suspension work. Now granted I know they need to do that , but why didnt they give me a call so I would of been aware of this. I was an auto mechanic and now Im just frustrated that I wont be able to work and take a personal day. Also I called my approval company and they said they didnt even get a call either about this work. Dont come here if you wanted trusted individuals.

joseph duke

I had a nail in my tire so I went in to get the tire repaired. Told me it would take two hours so I caught an uber to work. While in the uber I got a phone call stating my tire could not be repaired and I needed a battery and a new tire would cost $400. Little did they know I just bought a brand new battery. I ended up patching my tire myself and somehow my brand new battery is still working fine. Make sure you do your research before going here.

Mark B

100% Recommend. Store Manager David L. was outstanding! Ran over something on Route 81 in Pennsylvania at 1:30 am on my way to NC and got a huge puncture that couldnt be repaired. Drove south on my donut until 8am and got off at the first exit. Called a couple places and all said I had over a 2hr wait. Called Dave and he got me back on the road in 45 minutes. Outstanding!

Sarah Fultz

Amazing service! Despite being kind of busy, considering it is a Sunday, they were very accommodating and helped me get my gas pump door open when I had been to two other mechanics at gas stations and needed it jimmied open. They even taped it so it wouldnt lock on me again before I get to a body shop to rework the mechanics. Thank you so much!

Jessica Roberts

My first visit was very welcoming and I received excellent service. David Lewis was a great help. You can tell he has been doing this job for a while now. I also noticed that all the service workers would go to him for questions or concerns instead of the other mangers. I definitely give him two thumbs up!!!

Debra Williams

They do not want to fix ur tire if its flat they want you to buy them, been their three different times with different cars for a flat, the same thing every time, I took my car somewhere else an tire was fixed wit no problems, hell wit them

Ania Charles

Be careful when dealing with Symone Royal the sales Teammate (she claims Supervisor). Catch her on the wrong day will get you NOTHING... #needbettercustomerservice #worstattitudeever #firestoneneedstochecktheircustomerservicepolicy

Dorwick Smith

David Lewis was awesome!!! He took care of me after the service manager Olan Glover lied to me about when my car would be done! Only see David , not Olan for good service

Adrienne Roberts

My 1st time going there and I received excellent service!!! David Lewis was very helpful and my service was fast. Would definitely go back again!!!

Frank Williams

Although they did not return my car until the next day (ordered the wrong part three times), the customer service was pretty good.

Stanford Dow

Good customer service! Only problem was that it took literally all day to get my car fixed and I dropped the car off overnight.

Salim Hassan

Friendly staff and good work. The only problem with Firestone is the high price, then again I guess you get what you pay for.

andy bennett

Seemed great. They got it done. The place was clean. Waiting room TV was set to soapes but whatever. Will be going back.

Nicole Zahirniak

David helped me. I was in and out for my service. I will definitely use them again if hes working!