Address: | 9617 Liberty Rd, Randallstown, MD 21133, USA |
Phone: | +1 410-922-2700 |
Rating: | 3.9 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
MA
Marleah Mora
**update - a $6.99 thermostat fixed the over heating problem with our car and has held for weeks now with no problems. My Mechanics recommendation was a $760 radiator kit replacement.** That is the bottom line, but if you want more info, keep reading. Not too long ago, we brought our 4runner and were told the head gasket could go at any point and we would need a whole new engine ($8,000), but that we could sign the title over to them and they would take care of it and get some scrap metal from the car. We sold the car for $1400 privately (with full disclosure of what this mechanic had said). This experience made me begin to question the honesty of My Mechanic. We brought a different car (2000 Ford Escort ZX2) and received a quote for nearly $1500 worth of work. Had to pay $46 fee to have the car returned (for their work to diagnose the car). Yes, we should have known better to return the 3rd time, but they are close and we thought we could try again. This time the work came to $760 for a radiator kit on a 2000 Ford Escort ZX2. When we asked some more questions regarding the high price, they (as in after the THIRD try to get the price down), they lowered it to $600 and change to do it. Although they told us the first price would be the cheapest way (to buy an entire radiator kit, rather than to simply replace the clogged radiator). 4 1/2 hours of labor - $422! The final nail in the coffin was the $93.87 they charged us for the time they spent diagnosing the problem on the car this time. When confronted and asked why last time it was only $46 and this time is was $93.87, his answer was unsatisfactory: that we were paying for an hour of labor. We never received an answer as to why the price was different from the last time they diagnosed the problem for the car. Are those employed for My Mechanic nice people? They are. However, the price to have our cars looked at and diagnosed are inconsistent, confusing, and unreasonable. For these reasons, we no longer feel comfortable offering our business to My Mechanic.
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mittenscab
I was visiting friends in Maryland when my car died. I called a tow and it was recommended that I have my car towed to this shop. After talking with the owner I was given full assurance that the car would be worked on and finished the same day. (This all happened in the morning.) I was not called until 4:00 PM, told my car needed $750 worth of work and wouldnt even be worked on until Monday!! I called and asked if I could get my car towed to a shop that could work on it that weekend (since I had to be back to work on Monday), but was told that I couldnt even get my car until I paid their diagnostic fee of $85. After being told that legal action would be taken if I didnt pay the fee I finally had my car back. I took it to a Jiffy Lube where they fixed it in a couple hours and I only paid a little over $300. Needless to say I was very disappointed and would NOT recommend this particular garage to anyone!!
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Anonymous User
I go to school in Owings Mills and heard about this place from a few friends of mine who lived in the area. Ive had to take my car in a few times and this place is excellent. Always prompt and polite service. All of the mechanics are friendly and helpful with any questions you have. And they dont try to push other repairs/maintenance that your car may or may not need, they just let you know if they see anything that might become an issue and answer any questions about it straight forward and honestly.
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travis davies
I took my truck to my mechanic because of a noise that I only heard on bumpy roads. They told me that it was a broken leaf spring and also recommended that I replace my stabilizer links. I had the spring taken care of immediately and returned to them for the stabilizer links. They also replaced the front rotors and pads at that time. They were very friendly and reasonably priced. I will be returning to my mechanic for future repairs without question.
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Joe McClain
NOT ONLY DOES MY MECHANIC PROVIDE THE BEST PERSONABLE EXPERIENCE IN PROVIDING COMPLETE CARE FOR YOUR CAR...BUT THEY ALSO PROVIDE FAST, PROFESSIONAL, AND SAFE VEHICLE TOWING THROUGH AAA, STATE FARM, USAAA, AND SEVERAL OTHERS AS WELL..FROM START TO FINISH..MYMECHANIC IS THE PLACE TO FIND YOUR MECAHANIC!!!!!!!!!!!!!!!!!!!!!!!!!
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Mark C
Found My Mechanic through Dave Serios website. They worked on my 2005 Honda Odyssey. Needed a new front axle and some brake work. They did a good job same day and I was very pleased. I will go back again for other service work in the future. Thanks guys!
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Harvey Zalis
Been going there for over 30 years always a pleasure always an honest estimate and always on time they may not be the cheapest but they back up their work and its worth a penny or two more for that kind of confidence
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Mary M
Clean restrooms, clean nice waiting room